Exceptional Opportunity for a Visionary UC Team Leader to Drive Innovation and Excellence
We are seeking a skilled UC Team Leader to oversee and guide this organisation's UC team. You will be a leader who can drive performance, implement best practices, and ensure that their UC solutions meet the highest standards of reliability and efficiency. You will have the opportunity to lead a team that values your expertise and drives results. You'll be at the heart of a phenomenal, passionate, tight-knit team of engineers, playing a truly impactful role in modernising and transforming communication systems.
The Opportunity:
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Drive Meeting Room/Video Solutions: Install cameras and set up meeting rooms with a focus on Microsoft Teams for large clients. Ensure seamless integration and functionality while offering managed services tailored to client needs.
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Oversee Telco Services: Lead the design, implementation, and support of phone line systems, including those integrated with Microsoft Teams. Manage a team of 10 engineers, ensuring projects are completed on time and clients receive ongoing support.
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Foster Client Relationships: Engage with clients to understand their needs and provide expert advice. Ensure the successful delivery of UC solutions that meet high client expectations.
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Lead Project Management: Oversee UC projects from inception to completion, ensuring they are delivered on time and within budget.
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Enhance UC Strategy: Develop and execute strategies for enhancing UC services, including planning, implementation, and optimization.
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Monitor Performance: Evaluate the performance of UC systems, identifying areas for improvement and implementing solutions to enhance service quality.
Why This Role?
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Influence and Impact: Shape the strategic direction of a rapidly growing organisation.
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Be Rewarded: Earn a competitive salary reflecting your impact and expertise.
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Competitive Advantages: Enjoy top-tier remuneration, extensive perks, a robust well-being program, and career advancement opportunities.
Your Professional Attributes:
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Technical Background: Strong technical background to serve as a sounding board for the team, though not required to perform technical work.
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Executive Presence: Demonstrated ability to effectively communicate and engage with senior leaders, steering discussions and shaping key decisions.
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Proven Leadership: Track record of leading cross-functional teams and driving collaborative initiatives to meet and exceed business goals.
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Experience with Microsoft 365 and Microsoft Teams is an ABSOLUTE MUST: Proficient in Microsoft 365 and Microsoft Teams, including expertise in Teams Calling and Phone Systems, as well as Teams Meeting Rooms.
Desirable Experience:
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Contact Centre Software: Skilled in managing contact centre solutions.
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Telecommunications Expertise: Knowledge of phone systems, VoIP, and SIP.
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End User Devices: Familiarity with telephony devices, including handsets and headsets.
Are you ready to step into a role where your actions shape the future of Unified Communications? Join us and bring your expertise to a dynamic environment where your contributions will have a lasting, meaningful impact and drive real change
Apply Today: For a confidential discussion about how your career can advance please contact Katie on 0480 049 224 or email her at kathlene@theonset.com.au, or for more information please apply today.