Partner – Enterprise CX & Digital Consulting Sales | Sydney or Melbourne | Strong OTE and Shares


This is a rare opportunity to take a lead commercial role within a fast-scaling, AI-native digital consultancy focused on customer experience and enterprise transformation.

The business has successfully evolved from a resourcing model to a CX transformation partner for a host of enterprise Australian brands ($500M–$1.5B revenues) and is now looking for a proven CX consulting rainmaker; someone who can drive multi-million dollar multi-capability deals and coach others to do the same. This role is perfect for you if you are a strategic sales leader who thrives in high-accountability environments. You’ve closed big deals, scaled teams, and know how to turn vision into action. You want to shape the GTM engine of a challenger consultancy and lead meaningful, multi-capability work not just sell licenses.

The Outcomes You’ll Own (12–24 Months

• Revenue: Close net-new CX transformation projects, averaging between $250K-$500K per deal size
• Pull-through: Generate follow-on build revenue across data, platforms and engineering
• Capability: Hire/coach at least 2 senior sellers; uplift CX and enterprise sales skills across the team
• Presence: Help position the consultancy as a credible challenger to the big four by driving thought leadership, securing speaking slots, and increasing inbound pipeline

What You’ll Be Doing

• Sales leadership – Lead by example in originating and closing deals; craft pursuit strategies; own strategic accounts; negotiate commercial terms that drive margin
• CX strategy & delivery – Act as executive sponsor on major engagements; shape customer visioning, journey re-design, AI-enabled insight programs
• Go-to-market strategy – Build the revenue engine (marketing → qualification → proposal → delivery); implement disciplined CRM and bid governance
• Team building – Recruit and mentor Partners/Principals; instil a seller-doer culture
• Commercial operations – Forecast accurately, price deals smartly, drive utilisation, and continuously improve margin
• Client advocacy – Build trusted relationships at C-suite; ensure value delivery that drives long-term revenue

What You Bring Must-have experience:

• 10+ years in consulting or digital services, including 5+ years at Director/Partner level
• $10M+ in lifetime CX-led transformation sales, with personal accountability for $500K - $1M+ deals
• Proven success scaling a consultancy or new brand in Australia — not relying on big-name logos
• Deep delivery understanding of CX strategy (journey mapping, blueprinting, CX operating models)
• Familiarity with AI-enabled VoC/VoE platforms (e.g. Qualtrics, Medallia)
• Track record of hiring, mentoring, and driving commercial outcomes from senior teams
• C-suite networks in BFSI, energy, retail, or related sectors

Mindset & Skills:

• Strategic EQ and commercial hunter instinct; you balances urgency with long-term relationships
• “T-shaped” leadership: CX strategy depth, broad understanding of platforms, data and engineering
• Comfortable selling and steering delivery across enterprise-scale engagements
• Hands-on, low-ego operator who can build systems and lead from the front
• Advocates for diversity, experimentation, and measurable client impact

If interested in this role, company and opportunity please apply below or reach out to Sean on 0407032548 / sean@theonset.com.au