This is a business-facing role focused on gathering requirements, mapping processes and data flows, and helping shape future-state solutions.
You'll be working in a collaborative, friendly, and outcome-driven environment where your input will directly influence business performance and technology alignment.
Responsibilities:
-
Requirements Gathering
-
Connecting with stakeholders from finance, supply chain, HR, and operations to collect detailed integration requirements.
-
-
Process Mapping (AS‑IS / TO‑BE)
-
Document current workflows across inventory, scheduling, forecasting, and financial reconciliation.
-
-
Data Mapping
-
Define mappings between ERP and external systems (e.g. suppliers, EDI partners, POS systems).
-
-
Integration Architecture
-
Specify whether integration points will use APIs (for real-time) or flat‑file/EDI transfers (for batch-processing).
-
Define data formats, frequency, error-handling, and monitoring mechanisms.
-
Partner with technical integration specialists or middleware providers (e.g., Crossfire, MuleSoft).
-
-
Testing & UAT
-
Validate end-to-end flow across processes— finance to forecast, etc.
-
-
Support & Continuous Improvement
-
Train business users, monitor data reconciliation, troubleshoot frequent integration issues, and iteratively refine mappings or processes post go-live
-
Benefits:
-
Sydney North
-
Hybrid working 1 to 2 days in the office
-
6 month contract with view to extend or become permanent
Essential experience:
-
5+ years as a Business Analyst with strong expertise in requirements gathering, data mapping, and business process analysis
-
MUST HAVE 3+ years working on ERP integration projects in FMCG or retail environments
-
Solid understanding of API-based integrations as well as flat file / EDI mechanisms
-
Excellent stakeholder engagement and documentation skills
-
Proficient in tools such as Visio, Lucidchart, Excel, JIRA, or similar