Senior / Principal Product Manager - Relocate to New Zealand | Full Visa Sponsorship and Relocation Provided

Are you a technically strong product manager who has ever thought about making a move to New Zealand?

This is a rare one. I'm working exclusively with one of New Zealand's most exciting tech companies on four inaugural senior PM roles - and they're actively looking for candidates from Australia and internationally who are open to relocating.

Full relocation costs covered. Visa sponsorship handled end to end. This is not a maybe - they do this regularly and are fully set up for it.

The company

Backed by some of the most recognised names in global venture capital, with co-founders of several of the world's best known tech companies personally invested. They are solving one of the most stubborn data problems in a massive global industry - a market where trillions of dollars change hands every year, but the technology underpinning it has not meaningfully changed in decades.

Think of it like this. Every time a payment processes anywhere in the world, something invisible makes it happen in milliseconds. This company is building the equivalent of that for a massive physical industry that currently does it all by phone call and spreadsheet. When they are done, the whole supply chain just works.

They have tripled their team in the last 12 months and are backed to double again. These four roles are the first dedicated PM hires they have ever made - founding team positions with full end-to-end product ownership from day one.

The roles

Four Principal and Staff level positions, each owning a distinct product domain.

One role owns the company's core AI model - a proprietary domain-specific system where you are accountable for model accuracy, the human in the loop feedback loop, and the user experience built on top of it. This is genuine AI product ownership, not managing a team that builds AI.

One role owns the end-user experience - workflow automation for time-pressured operators, progressive AI-assisted automation, mobile product, and third-party integrations.

One role owns the supply-side network and procurement infrastructure - supply-demand matching, AI-driven recommendations, transaction rails, and the commercial dynamics of a multi-sided marketplace.

One role owns the API infrastructure and developer ecosystem - the transactional backbone, external API program, developer portal, partner ecosystem, and agentic API evolution.

All four are based in Christchurch or Auckland preferably but would consider any location in NZ.

The package

Salary banding of $160k-200k AUD ($180-220k NZD) depending on experience, plus generous share options. These are not token equity - as a founding PM joining at this stage of a well-backed, fast-growing company, the options represent meaningful upside.

Full relocation costs covered for you and your family. Visa sponsorship and work rights managed completely. Onboarding flights paid for. Quarterly travel to headquarters also covered.

Who this is suitable for?

These roles require a specific combination of skills. Please read this carefully before applying.

You need five or more years owning complex B2B or infrastructure software products end to end, with real accountability for outcomes not just delivery. You need to be technically strong enough to read an API, drive a credible conversation about architecture with an engineering lead, and build a working prototype yourself before writing a spec. That last point is not optional - it is how this company discovers product.

You need to have operated in a high-growth environment where you have made hard calls and owned the consequences. Evidence of that matters more than brand names on your CV.

Backgrounds that are a strong fit include former software engineers who moved into product, founders or very early startup employees, and PMs who have owned platform, API, marketplace, or network products. AI or ML product ownership experience is highly valued for one of the four roles specifically.

This is probably not right for you if you have primarily built consumer or UX-led products, if your instinct when testing an idea is to run a design sprint rather than build something, or if you thrive in structured environments with clear process and sign-off chains.

Location

Christchurch is the engineering hub and preferred base. It has undergone an extraordinary rebuild over the past decade and is a genuinely different city to what many people picture - outstanding lifestyle, mountains, coast, and a tight-knit tech community. But if you're open to a move but in a different spot, let's chat!

Interested?

If this sounds relevant - whether you are in Australia, elsewhere internationally, or already in New Zealand - I would love to hear from you. Apply here or reach out directly for a confidential conversation.

The company name is shared in the first call. All enquiries treated in strict confidence.

You still love rolling up your sleeves to solve tough technical problems, but you’ve also discovered the thrill of shaping how a team works and delivering at scale. That’s exactly what we’re looking for in this new Microsoft Endpoint pod.

This is a chance to join a brand-new team, working alongside our new Cloud Engineering Manager, to define best-in-class endpoint management for their customers. You’ll take existing environments – even those stuck on legacy Intune or SCCM – and transform them into modern, secure, supportable solutions that can scale across 50+ clients.

It’s hands-on delivery, yes, but it’s also about thinking strategically, mentoring others, and building repeatable frameworks. They need someone who can work with customers, understand their environments, and find practical, repeatable solutions, not someone who just waits for ideas to be handed over.

What you’ll be doing:

• Modernising and managing endpoints across multiple environments (Intune, Autopilot, SCCM, Defender, Datto RMM).

• Designing secure, scalable, and repeatable configurations and processes.

• Leading migrations, projects, and operational improvements while mentoring junior engineers.

• Embedding continual improvement and operational best practices across the pod.

• Collaborating directly with customers, translating their needs into practical solutions, and balancing compromise with technical best practice.

This is a senior, high-impact role – you’ll be shaping both how the pod operates and the solutions delivered If you love seeing your work replicated efficiently across multiple customers, this is for you.

We do need someone who comes from an MSP background.

Russell@theonset.com.au / 0438984265

Product Development Manager - Consumer Products

Own the delivery of physical products end-to-end, working with global manufacturers to bring ideas to life at speed

The Role

• Own end-to-end delivery of physical products from brief through to approval
• Work directly with global manufacturers, managing timelines, quality, and output
• Drive sample development, iteration, and feedback loops to refine products

About the Client

Our client is a high-growth, venture-backed platform business transforming how consumer products are developed and manufactured globally.

Operating at the intersection of technology, supply chain, and product innovation, they partner with leading brands across beauty, health, and wellness to bring products to market faster, more efficiently, and with greater precision.

With a strong growth trajectory and an ambitious vision, they are redefining how physical products are built in a modern, data-led environment.

About the Role

This is a hands-on, execution-led Product Development Manager role, sitting at the core of delivery.

You’ll work in a tight pairing with a customer-facing team, acting as the supplier-side owner responsible for turning product briefs into approved, ready-to-sell products.

From managing manufacturers to driving sample development, testing, and compliance, you’ll own the full lifecycle and ensure everything is delivered on time, to spec, and to standard.

This is a fast-paced environment where ownership, attention to detail, and problem solving are critical.

About You

• Experience in product development, supply chain, or manufacturing environments (FMCG, beauty, retail, or similar)
• Strong supplier or stakeholder management experience
• Ability to manage multiple projects and timelines simultaneously
• Highly organised with strong attention to detail
• Commercially aware with strong problem-solving capability
• Comfortable operating in fast-paced, execution-focused environments

What’s on Offer

• $130K - $140K + Super
• High ownership role with real impact on how products are brought to market
• Exposure to global supply chains and manufacturing networks
• Work across product, operations, and supply chain in a growing business
• Strong long-term career growth as the business scales

Senior / Staff Backend Engineers - Build Platforms at the Intersection of Embedded Systems, Data & AI

I’m currently partnering with a small but ambitious Australian technology company that is quietly building a platform sitting at the intersection of embedded products, data, and emerging AI capabilities. 

The engineering organisation is structured around three key initiatives. The core platform team focuses on embedded product infrastructure, which is where most engineers initially join and build a deep understanding of the systems. Alongside this, the company is developing a new AI-driven initiative, with their first product expected to launch later this year. The longer-term ambition is to evolve into a generative-AI-native platform, with engineers gradually gaining exposure to this work as the roadmap unfolds.

From an engineering perspective, the team is looking for Senior or Staff-level backend engineers who think beyond a single language or framework. They are particularly interested in polyglot engineers who have built and operated production systems across multiple stacks and enjoy solving complex problems rather than simply implementing tickets.

The environment is highly collaborative and product-focused. Engineers work closely with product, design, and data teams to shape solutions from early problem definition through to delivery. Strong engineers here are the kind who ask thoughtful questions, challenge assumptions, and bring others along on the journey rather than working in isolation.

Technically, the platform is largely Python-based (Django / Flask / FastAPI) with cloud infrastructure in AWS, modern CI/CD practices, and architectures built around microservices and event-driven systems. Engineers are expected to take ownership of systems end-to-end - from designing scalable services and reviewing code across the squad, to improving platform health through monitoring, logging, and infrastructure automation.

Because the company operates in a highly regulated industry, engineers must also enjoy working within real-world constraints. This means designing systems that are not only scalable and elegant, but also secure, resilient, and compliant.

The team itself is distributed, with a strong engineering presence in Sydney but openness to outstanding engineers across Melbourne or Newcastle provided collaboration and communication remain strong.

This role tends to resonate with engineers who:

• Enjoy owning systems end-to-end, not just contributing small components
• Are curious problem solvers who ask the right questions before jumping to solutions
• Have experience working across multiple languages or architectures
• Care about platform quality, engineering standards, and mentoring others
• Want exposure to AI-driven product development while still working on meaningful platform problems

It’s a rare opportunity to join a small, high-calibre engineering team early, shape the technical platform, and work on problems that sit across backend engineering, distributed systems, and the next generation of AI-enabled products.

If you want to discuss further, reach out to reema@theonset.com.au

Lead Service Designer

6 or 12 month Fixed-Term Contract
Salary circa $190k package (some flex above and below commensurate on experience)
Location: Sydney (hybrid)

We’re partnering with a large, complex organisation undergoing a meaningful shift in how work gets delivered end to end - particularly across marketing, campaigns, content, and supporting operations.

This role has been created to bring clarity, structure and momentum to service and process design, without slowing delivery.

It’s not a greenfield role, and it’s not a theoretical one. The work is live, visible, and already in motion.

Why this role exists:

The organisation is increasingly focused on process as a lever to better serve the business - but today, service design capability is fragmented and inconsistent.
There are strong product, technology and operational teams in place. What’s missing is a human-centred, end to end service lens that helps teams:

• See how work really flows across people, systems and decisions
• Identify friction points before they become delivery blockers
• Design change that teams can actually adopt and sustain

This role is designed to sit alongside delivery - not pause it - and show value early.

What you’ll be working on

You’ll partner closely with senior stakeholders across Product, Marketing, Technology and Operations to:

• Lead deep, qualitative service design work focused on internal and customer facing processes
• Map staff journeys, service blueprints and end to end workflows across marketing and campaign delivery
• Identify opportunities to simplify, optimise and improve how work gets delivered
• Balance human needs, operational realities and technical constraints
• Support teams through change, with a strong focus on adoption and behaviour
• Bring a pragmatic, commercially grounded approach to service design

There is a significant marketing and campaign moment going live mid-year, so this role will run in parallel with delivery, not in isolation from it.

What “Lead” means here:

This is not a people management role.

You’ll lead through:

• Craft excellence
• Influence and credibility
• Coaching and capability building

A key outcome of this role is leaving the organisation with stronger service design capability, not dependency.

You’ll need to be comfortable facilitating senior conversations, challenging assumptions, and helping stakeholders navigate trade-offs.

What success looks like In the first 90 days, you’ll be expected to:

• Partner with key stakeholders to define success criteria
• Narrow focus to one priority process to optimise
• Demonstrate clear value through improved clarity, efficiency or outcomes
• Avoid “artefact only” work that doesn’t drive change

At 6–12 months, success looks like:

• Service artefacts that are actively used, not archived
• Improved end to end visibility across teams
• Tangible efficiency or delivery improvements
• Teams better equipped to think and work in a service led way

AI, automation and tooling

This role is not about building AI solutions.

It is about:

• Identifying opportunities where automation or AI could improve services
• Designing workflows that keep people at the centre
• Supporting adoption and understanding, rather than just implementation

The environment is evolving, and you’ll be helping shape what “AI-native” actually means in practice.

What we’re looking for

You’ll bring:

• Strong experience in service design within large, complex organisations
• Comfort operating in matrixed, enterprise environments (finance, telco, retail, regulated industries, etc.)
• A pragmatic, outcome focused mindset
• Confidence influencing senior stakeholders
• Depth in service design - not just UX or interaction design

We’re particularly keen to hear from people who can balance human-centred design with commercial and operational realities.

What might not be a fit

• UX designers repositioning themselves as service designers without depth
• Highly theoretical profiles with limited real world impact
• Candidates looking for a long discovery phase before showing value

Contract details

• 6 or 12 month fixed-term contract
• Salary circa $190k package (pro rata) (potentially open to a day rate, this would be dependant on budget constraints)
• Sydney-based, hybrid working
• Two stage interview process and you need to be ready to start a new role in the next 4-6 weeks maximum

Implementation Consultant

Sydney | Hybrid

If you’ve ever thought:

• “I’m more technical than a BA… but I don’t want to be a developer”
• “I like working with clients, but I still want to stay hands-on”
• “I want to actually build solutions — not just write requirements”

This is probably the role you’ve been looking for.

What this role actually is

This is not a pure BA role.
And it’s not a software engineering role either.

It sits right in the middle.

You’ll take real customer problems → break them down → and actually build the solution inside a platform.

You’re not handing work over to devs —
you’re owning the outcome end-to-end.

What you’ll be doing

• Configuring the platform — including data structures, workflows, business rules, and financial calculations
• Analysing and transforming data to support system integrations
• Testing and validating solutions to ensure quality delivery
• Working closely with clients and developers to translate requirements into technical outcomes
• Documenting changes, tracking progress, and contributing to new product features

The kind of background that works here

There’s a pattern to people who succeed in this role.

You’ve probably come from one of these:

• A Technical BA who leans into the technical side
• An Implementation / Solutions Consultant in a SaaS or platform environment
• A Systems Analyst who enjoys both problem-solving and stakeholder interaction
• A developer who wants to stay hands-on, but be more involved with clients and outcomes

What we’re looking for

• Hands-on coding experience (Java, C#, C++, Python, or similar OOP languages)
• Strong logical thinking and problem-solving capability
• Experience working with databases (SQL) and software configuration
• Ability to communicate clearly with both technical and non-technical stakeholders
• A genuine interest in technology and how systems work

Nice to have:

• Experience in general insurance, SaaS, or complex rule-based systems

Why people move into roles like this

Because it gives you:

• Ownership — you’re building, not just documenting
• Balance — technical depth with real client interaction
• Variety — different problems, projects, and stakeholders
• Impact — you can see what you’ve delivered in action

A quick sense check

You’ll probably enjoy this if:

• You like solving complex problems and seeing them through to delivery
• You’re comfortable working with both systems and people
• You want to stay hands-on, without being purely engineering-focused
• You prefer building outcomes over writing documents

If this sounds like you — or close enough to be curious —
it’s worth a conversation.

Director of Strategy and Operations 

A global technology company operating at significant scale, building complex software platforms used by businesses around the world. As the organisation continues to expand its product ecosystem and international footprint, it is entering a new phase of operational maturity and looking to strengthen the leadership behind how its product and technology teams operate.

The team is looking for a senior strategy and operations leader who can help drive the operating model of the Product & Technology group and partner closely with senior leaders to align strategy and execution.

The Opportunity

This role will sit at the centre of a global Product & Technology organisation and help drive the strategic and operational engine behind a large-scale product platform.

The successful candidate will work closely with senior leadership to ensure alignment across a complex product portfolio, distilling large numbers of initiatives into clear priorities and enabling teams to execute effectively.

This is a unique opportunity to join a business at an inflection point and help shape how a global product organisation operates at scale.

Key Responsibilities

• Drive the operating rhythms of a global Product & Technology organisation
• Lead strategic planning and portfolio prioritisation across a large product ecosystem
• Apply structured problem solving to distil complex product portfolios into clear priorities
• Partner with senior product and engineering leaders to drive alignment and execution
• Influence senior stakeholders across a highly matrixed global technology organisation

Backgrounds that tend to succeed in this environment include:

• Top-tier consulting experience combined with operating roles in large technology or product organisations
• Experience working closely with product and engineering teams
• Strong analytical capability and structured problem solving
• Confidence influencing senior stakeholders in complex organisations

E-mail Megan Ngo - megan@theonset.com.au

Due to the high volume of applications expected, only shortlisted candidates will be contacted.

Principal Product Manager (IC role) | Financial Services Platform
Full time | Hybrid Sydney

We’re recruiting a Principal Product Manager for a fast-growing business in the insurance/fintech space. This is a hands on Individual Contributor role for a builder who thrives close to delivery - not a people manager, and not a strategy only PM.

This is a unique opportunity to help evolve and scale an established product and platform as the business moves further from startup into scale-up.

The Role

As Principal Product Manager, you’ll take ownership of a platform / technical product area and play a key role in scaling capability, improving how the product works, and shipping meaningful outcomes.

This is not greenfield “from scratch”, but it does require a builder’s mindset - you’ll be improving what exists while also building new capability where required.

You’ll partner closely with engineering, design and stakeholders across the business to run discovery, define priorities, and deliver end to end.

What we’re looking for

This role leans technical/platform more than commercial/strategy.

You are likely someone who has worked in areas like:

• platforms or shared services

• APIs/integrations

• internal tools

• workflow systems

• technical product domains

We’re open to someone slightly less tenured than “traditional Principal” if you’re hungry, hands on, and you’ve built real product momentum.

Key responsibilities

• Own the strategy and roadmap for your platform/product area, aligned to business goals

• Lead discovery to identify the right problems to solve (qual + quant), then define clear product bets

• Translate complex technical needs into clear, prioritised outcomes and delivery plans

• Partner deeply with engineering to drive delivery, trade-offs, sequencing and quality

• Work cross-functionally with design, data, operations and leadership to influence decisions and execution

• Improve scalability and capability over time (performance, reliability, tooling, platform maturity)

• Drive a high-ownership delivery rhythm: outcomes, experimentation, iteration, and measurable impact

Skills & experience

• Proven experience as a Product Manager in technical and/or platform environments

• Strong delivery track record across both:

  • 0–1 (building new capability) and

  • 1–N (scaling/improving an existing product)

• Comfortable working with engineers on technical concepts (APIs, integrations, systems, platform trade-offs)

• Strong discovery and problem-solving skills - able to turn ambiguity into action

• Confident communicator and stakeholder manager across multiple teams

• Experience in regulated industries (insurance, fintech, financial services) is beneficial but not essential

• A “builder” mindset - practical, proactive, and biased toward shipping

What this role is NOT

To help candidates self-select, this role is not:

• a people leadership role

• a PM role for someone wanting to transition into management in the short to medium term

• purely strategy/commercial /GTM-focused

• greenfield product creation from nothing

This is a hands on platform product role for someone who wants to build and scale.

How to apply

If this sounds like you, apply now via the job post. You do need to be based in Sydney as it's a hybrid role, and with full working rights. 

Business Analyst

Insurance Technology | Platform Delivery

Not every Business Analyst role is the same.

Some are internal change roles — improving a single system over several years.

Others sit closer to delivery — where requirements become working software, and where your analysis directly shapes how a platform behaves for real clients.

This role sits firmly in the second category.

We’re partnering with a specialist insurance technology provider that designs and implements core platforms used by insurers, underwriting agencies, and broker networks.

These platforms power the way insurance products are launched, configured, and operated — from policy administration to underwriting workflows, integrations, and reporting.

They’re now looking for a Business Analyst who enjoys working close to delivery — someone who can translate complex insurance processes into clear requirements that delivery teams can actually build.

The opportunity

You will sit at the centre of delivery — working closely with Delivery Managers, Implementation Consultants, and engineers to shape how insurance platforms are implemented for clients.

This is not a documentation-heavy BA role sitting at a distance from delivery.

You’ll be directly involved in:

• Understanding how insurers operate and what they’re trying to achieve

• Translating those needs into clear, structured requirements

• Working with implementation teams to ensure solutions behave as expected

• Supporting testing and delivery through to go-live

Your work will directly influence how insurance products, underwriting rules, and workflows are implemented inside the platform.

You won’t be managing people.

You will be close to the work, influencing the solution.

Why this role appeals to strong BAs

Many experienced BAs reach a point where internal transformation programs begin to feel slow or repetitive.

This environment is different.

You’ll work across multiple implementations and client environments, solving different insurance problems rather than staying tied to a single internal system.

Delivery cycles are shorter.

Outcomes are visible.

And the work sits right at the intersection of business and technology.

You’ll be part of a delivery environment where good analysis genuinely improves how projects run — reducing ambiguity, enabling faster delivery, and helping teams build the right solutions the first time.

What you’ll be doing

You will be deeply involved in delivery:

• Running stakeholder discussions and clarifying business needs

• Translating requirements into user stories, functional specifications, and process flows

• Working closely with Implementation Consultants who configure the platform

• Bridging conversations between business stakeholders and technical teams

• Supporting Agile ceremonies including stand-ups, sprint planning, and backlog refinement

• Helping ensure solutions are tested properly and delivered successfully

You’ll spend less time writing documents for the sake of documentation — and more time ensuring solutions actually work for clients.

Who this role suits

This role tends to suit Business Analysts who:

• Have 2-5 years of BA experience

• Have worked in commercial or general insurance environments

• Understand insurance processes, terminology, and stakeholder expectations

• Are comfortable operating in Agile delivery teams

• Have experience working in consulting-style environments or client-facing roles

• Are confident engaging directly with clients — running workshops, asking the right questions, and clarifying requirements

• Enjoy working closely with engineers, product teams, and delivery managers

• Prefer hands-on delivery work

It particularly resonates with BAs who have worked on:

• Insurance platforms or policy administration systems

• Product configuration or underwriting workflows

• System implementations or transformation programs

• Projects where they needed to work directly with clients or external stakeholders

Just as important is mindset.

You’re someone who:

• Asks the right questions

• Brings structure to ambiguous problems

• Is comfortable leading discussions with stakeholders

• Communicates clearly with both business and technical teams

• Takes pride in doing analysis properly and helping delivery teams succeed

A final note

This role isn’t designed for someone looking to step away from delivery into pure leadership.

It is a role for someone who enjoys being close to the work — shaping solutions, solving real problems, and seeing their analysis come to life in working systems.

If that sounds like you, it’s worth a closer look.

Verification & Validation Engineer

Sydney | Full-time | Hybrid

(NB Australian Citizenship is required in order to obtain NV1 Clearance )

When systems operate in environments where failure has real-world consequences, testing isn’t a phase. It’s the proof that everything works when it matters.

This team builds and delivers complex sensing systems used in high-stakes environments. The engineering is deep, the standards are high, and the expectation is simple: if it ships, it works.

You’ll sit at the intersection of software, hardware, and systems engineering making sure that happens.

What you’ll tackle

• Own system and subsystem V&V across multiple live projects
• Design test strategies that reflect real-world use, not just specs
• Write and execute V&V plans, test procedures, and scenarios
• Run formal and informal testing across integrated systems
• Raise and investigate defects with enough detail to drive real fixes
• Support customer-facing test events, reviews, and validation activities
• Work closely with engineers to close the loop between design and reality

You’ll thrive here if

• You’ve worked in system-level testing, not just isolated QA
• You understand how software, hardware, and systems come together
• You’ve written proper V&V or test documentation, not just executed scripts
• You can get into C/C++ when needed to understand behaviour
• You’re comfortable in Linux and Windows environments
• You’ve used tools like DOORS, Bugzilla, or similar engineering systems
• Bonus points if you’ve come from sonar, radar, avionics, or defence-adjacent environments

Why this team

• Mission-critical work where testing genuinely matters
• Varied, multi-disciplinary projects across complex systems
• Small, capable team with real ownership and accountability
• Clear link between your work and operational outcomes

If you want to move beyond surface-level testing and get closer to how systems actually behave, this isn't one to overlook.

Intrigued? Let’s talk. Apply direct or reach out: toby@theonset.com.au