Implementation Consultant

Sydney | Hybrid

If you’ve ever thought:

• “I’m more technical than a BA… but I don’t want to be a developer”
• “I like working with clients, but I still want to stay hands-on”
• “I want to actually build solutions — not just write requirements”

This is probably the role you’ve been looking for.

What this role actually is

This is not a pure BA role.
And it’s not a software engineering role either.

It sits right in the middle.

You’ll take real customer problems → break them down → and actually build the solution inside a platform.

You’re not handing work over to devs —
you’re owning the outcome end-to-end.

What you’ll be doing

• Configuring the platform — including data structures, workflows, business rules, and financial calculations
• Analysing and transforming data to support system integrations
• Testing and validating solutions to ensure quality delivery
• Working closely with clients and developers to translate requirements into technical outcomes
• Documenting changes, tracking progress, and contributing to new product features

The kind of background that works here

There’s a pattern to people who succeed in this role.

You’ve probably come from one of these:

• A Technical BA who leans into the technical side
• An Implementation / Solutions Consultant in a SaaS or platform environment
• A Systems Analyst who enjoys both problem-solving and stakeholder interaction
• A developer who wants to stay hands-on, but be more involved with clients and outcomes

What we’re looking for

• Hands-on coding experience (Java, C#, C++, Python, or similar OOP languages)
• Strong logical thinking and problem-solving capability
• Experience working with databases (SQL) and software configuration
• Ability to communicate clearly with both technical and non-technical stakeholders
• A genuine interest in technology and how systems work

Nice to have:

• Experience in general insurance, SaaS, or complex rule-based systems

Why people move into roles like this

Because it gives you:

• Ownership — you’re building, not just documenting
• Balance — technical depth with real client interaction
• Variety — different problems, projects, and stakeholders
• Impact — you can see what you’ve delivered in action

A quick sense check

You’ll probably enjoy this if:

• You like solving complex problems and seeing them through to delivery
• You’re comfortable working with both systems and people
• You want to stay hands-on, without being purely engineering-focused
• You prefer building outcomes over writing documents

If this sounds like you — or close enough to be curious —
it’s worth a conversation.

Director of Strategy and Operations 

A global technology company operating at significant scale, building complex software platforms used by businesses around the world. As the organisation continues to expand its product ecosystem and international footprint, it is entering a new phase of operational maturity and looking to strengthen the leadership behind how its product and technology teams operate.

The team is looking for a senior strategy and operations leader who can help drive the operating model of the Product & Technology group and partner closely with senior leaders to align strategy and execution.

The Opportunity

This role will sit at the centre of a global Product & Technology organisation and help drive the strategic and operational engine behind a large-scale product platform.

The successful candidate will work closely with senior leadership to ensure alignment across a complex product portfolio, distilling large numbers of initiatives into clear priorities and enabling teams to execute effectively.

This is a unique opportunity to join a business at an inflection point and help shape how a global product organisation operates at scale.

Key Responsibilities

• Drive the operating rhythms of a global Product & Technology organisation
• Lead strategic planning and portfolio prioritisation across a large product ecosystem
• Apply structured problem solving to distil complex product portfolios into clear priorities
• Partner with senior product and engineering leaders to drive alignment and execution
• Influence senior stakeholders across a highly matrixed global technology organisation

Backgrounds that tend to succeed in this environment include:

• Top-tier consulting experience combined with operating roles in large technology or product organisations
• Experience working closely with product and engineering teams
• Strong analytical capability and structured problem solving
• Confidence influencing senior stakeholders in complex organisations

E-mail Megan Ngo - megan@theonset.com.au

Due to the high volume of applications expected, only shortlisted candidates will be contacted.

You’re someone who enjoys getting stuck into real technical problems and seeing the immediate impact of your work. You take pride in building things properly, improving environments, and making sure solutions are reliable, secure, and supportable.

This is a chance to join a brand-new Microsoft Endpoint pod, working alongside experienced engineers to deliver modern endpoint management across a wide range of customers. You’ll be hands-on in customer environments, helping move them from legacy Intune or SCCM setups into cleaner, more modern solutions that can scale.

It’s a delivery-focused role. You’ll be implementing, troubleshooting, and improving environments day-to-day, while also learning how to apply best practices and contribute to more standardised, repeatable ways of working. They need someone who takes ownership, follows things through, and is keen to grow—not someone who needs constant direction.

What you’ll be doing:

• Modernising and managing endpoints across multiple environments (Intune, Autopilot, SCCM, Defender, Datto RMM).
• Implementing configurations, policies, and improvements across customer environments.
• Supporting migrations from legacy setups into modern endpoint management.
• Troubleshooting issues and maintaining stable, secure environments.
• Following and contributing to repeatable processes and standards.
• Working closely with senior engineers to deliver consistent, high-quality outcomes.

This is an important role in a growing team—you’ll be contributing directly to how solutions are delivered across multiple customers, while building your capability and experience along the way.

Russell@theonset.com.au / 0438984265

Principal Product Manager (IC role) | Financial Services Platform
Full time | Hybrid Sydney

We’re recruiting a Principal Product Manager for a fast-growing business in the insurance/fintech space. This is a hands on Individual Contributor role for a builder who thrives close to delivery - not a people manager, and not a strategy only PM.

This is a unique opportunity to help evolve and scale an established product and platform as the business moves further from startup into scale-up.

The Role

As Principal Product Manager, you’ll take ownership of a platform / technical product area and play a key role in scaling capability, improving how the product works, and shipping meaningful outcomes.

This is not greenfield “from scratch”, but it does require a builder’s mindset - you’ll be improving what exists while also building new capability where required.

You’ll partner closely with engineering, design and stakeholders across the business to run discovery, define priorities, and deliver end to end.

What we’re looking for

This role leans technical/platform more than commercial/strategy.

You are likely someone who has worked in areas like:

• platforms or shared services

• APIs/integrations

• internal tools

• workflow systems

• technical product domains

We’re open to someone slightly less tenured than “traditional Principal” if you’re hungry, hands on, and you’ve built real product momentum.

Key responsibilities

• Own the strategy and roadmap for your platform/product area, aligned to business goals

• Lead discovery to identify the right problems to solve (qual + quant), then define clear product bets

• Translate complex technical needs into clear, prioritised outcomes and delivery plans

• Partner deeply with engineering to drive delivery, trade-offs, sequencing and quality

• Work cross-functionally with design, data, operations and leadership to influence decisions and execution

• Improve scalability and capability over time (performance, reliability, tooling, platform maturity)

• Drive a high-ownership delivery rhythm: outcomes, experimentation, iteration, and measurable impact

Skills & experience

• Proven experience as a Product Manager in technical and/or platform environments

• Strong delivery track record across both:

  • 0–1 (building new capability) and

  • 1–N (scaling/improving an existing product)

• Comfortable working with engineers on technical concepts (APIs, integrations, systems, platform trade-offs)

• Strong discovery and problem-solving skills - able to turn ambiguity into action

• Confident communicator and stakeholder manager across multiple teams

• Experience in regulated industries (insurance, fintech, financial services) is beneficial but not essential

• A “builder” mindset - practical, proactive, and biased toward shipping

What this role is NOT

To help candidates self-select, this role is not:

• a people leadership role

• a PM role for someone wanting to transition into management in the short to medium term

• purely strategy/commercial /GTM-focused

• greenfield product creation from nothing

This is a hands on platform product role for someone who wants to build and scale.

How to apply

If this sounds like you, apply now via the job post. You do need to be based in Sydney as it's a hybrid role, and with full working rights. 

Business Analyst

Insurance Technology | Platform Delivery

Not every Business Analyst role is the same.

Some are internal change roles — improving a single system over several years.

Others sit closer to delivery — where requirements become working software, and where your analysis directly shapes how a platform behaves for real clients.

This role sits firmly in the second category.

We’re partnering with a specialist insurance technology provider that designs and implements core platforms used by insurers, underwriting agencies, and broker networks.

These platforms power the way insurance products are launched, configured, and operated — from policy administration to underwriting workflows, integrations, and reporting.

They’re now looking for a Business Analyst who enjoys working close to delivery — someone who can translate complex insurance processes into clear requirements that delivery teams can actually build.

The opportunity

You will sit at the centre of delivery — working closely with Delivery Managers, Implementation Consultants, and engineers to shape how insurance platforms are implemented for clients.

This is not a documentation-heavy BA role sitting at a distance from delivery.

You’ll be directly involved in:

• Understanding how insurers operate and what they’re trying to achieve

• Translating those needs into clear, structured requirements

• Working with implementation teams to ensure solutions behave as expected

• Supporting testing and delivery through to go-live

Your work will directly influence how insurance products, underwriting rules, and workflows are implemented inside the platform.

You won’t be managing people.

You will be close to the work, influencing the solution.

Why this role appeals to strong BAs

Many experienced BAs reach a point where internal transformation programs begin to feel slow or repetitive.

This environment is different.

You’ll work across multiple implementations and client environments, solving different insurance problems rather than staying tied to a single internal system.

Delivery cycles are shorter.

Outcomes are visible.

And the work sits right at the intersection of business and technology.

You’ll be part of a delivery environment where good analysis genuinely improves how projects run — reducing ambiguity, enabling faster delivery, and helping teams build the right solutions the first time.

What you’ll be doing

You will be deeply involved in delivery:

• Running stakeholder discussions and clarifying business needs

• Translating requirements into user stories, functional specifications, and process flows

• Working closely with Implementation Consultants who configure the platform

• Bridging conversations between business stakeholders and technical teams

• Supporting Agile ceremonies including stand-ups, sprint planning, and backlog refinement

• Helping ensure solutions are tested properly and delivered successfully

You’ll spend less time writing documents for the sake of documentation — and more time ensuring solutions actually work for clients.

Who this role suits

This role tends to suit Business Analysts who:

• Have 2-5 years of BA experience

• Have worked in commercial or general insurance environments

• Understand insurance processes, terminology, and stakeholder expectations

• Are comfortable operating in Agile delivery teams

• Have experience working in consulting-style environments or client-facing roles

• Are confident engaging directly with clients — running workshops, asking the right questions, and clarifying requirements

• Enjoy working closely with engineers, product teams, and delivery managers

• Prefer hands-on delivery work

It particularly resonates with BAs who have worked on:

• Insurance platforms or policy administration systems

• Product configuration or underwriting workflows

• System implementations or transformation programs

• Projects where they needed to work directly with clients or external stakeholders

Just as important is mindset.

You’re someone who:

• Asks the right questions

• Brings structure to ambiguous problems

• Is comfortable leading discussions with stakeholders

• Communicates clearly with both business and technical teams

• Takes pride in doing analysis properly and helping delivery teams succeed

A final note

This role isn’t designed for someone looking to step away from delivery into pure leadership.

It is a role for someone who enjoys being close to the work — shaping solutions, solving real problems, and seeing their analysis come to life in working systems.

If that sounds like you, it’s worth a closer look.

Verification & Validation Engineer

Sydney | Full-time | Hybrid

(NB Australian Citizenship is required in order to obtain NV1 Clearance )

When systems operate in environments where failure has real-world consequences, testing isn’t a phase. It’s the proof that everything works when it matters.

This team builds and delivers complex sensing systems used in high-stakes environments. The engineering is deep, the standards are high, and the expectation is simple: if it ships, it works.

You’ll sit at the intersection of software, hardware, and systems engineering making sure that happens.

What you’ll tackle

• Own system and subsystem V&V across multiple live projects
• Design test strategies that reflect real-world use, not just specs
• Write and execute V&V plans, test procedures, and scenarios
• Run formal and informal testing across integrated systems
• Raise and investigate defects with enough detail to drive real fixes
• Support customer-facing test events, reviews, and validation activities
• Work closely with engineers to close the loop between design and reality

You’ll thrive here if

• You’ve worked in system-level testing, not just isolated QA
• You understand how software, hardware, and systems come together
• You’ve written proper V&V or test documentation, not just executed scripts
• You can get into C/C++ when needed to understand behaviour
• You’re comfortable in Linux and Windows environments
• You’ve used tools like DOORS, Bugzilla, or similar engineering systems
• Bonus points if you’ve come from sonar, radar, avionics, or defence-adjacent environments

Why this team

• Mission-critical work where testing genuinely matters
• Varied, multi-disciplinary projects across complex systems
• Small, capable team with real ownership and accountability
• Clear link between your work and operational outcomes

If you want to move beyond surface-level testing and get closer to how systems actually behave, this isn't one to overlook.

Intrigued? Let’s talk. Apply direct or reach out: toby@theonset.com.au

Senior PHP Developer – Build & Modernise a Scaling Platform

Join a growing tech business at a key transformation point - where speed, automation, and modernisation are the focus.

You’ll work closely with the CTO, founders, and a small engineering team to ship new features, improve existing systems, and help drive a migration from legacy PHP (CakePHP) to a modern framework like Laravel or Symfony.

This is a hands-on role with real impact—ideal for someone who enjoys solving problems, working at pace, and contributing to technical direction.

What you’ll do:

• Build and deliver new features across a PHP/React stack

• Contribute to system modernisation and migration

• Help improve engineering efficiency using AI tools

• Work closely with product and leadership to ship quickly

What we’re looking for:

• Strong PHP experience (Laravel/Symfony ideal)

• Experience working with or modernising legacy systems

• Exposure to React or modern frontend frameworks

• Someone reliable, proactive, and delivery-focused

• Interest in AI tools and improving developer productivity

Why join:

• High-impact role in a scaling business

• Work directly with founders and decision-makers

• Real ownership and influence on technical direction

• Hybrid working + great office perks (gym, pool, food culture) 

If you’re looking for a role where you can build, influence, and move fast—this is it. Reach out to reema@theonset.com.au for more details.

Join a fast‑moving media & technology group where legal isn’t a back‑office function- it’s a strategic partner. This is a hands‑on commercial role for a solicitor who loves contracts, thrives in a collaborative environment, and wants real ownership across a global business.

What You’ll Do

You’ll be the go‑to legal partner for all things commercial contracting across Australia and the wider Group. Your work will directly support the Group CEO and the Commercial leadership team.

• Draft, review, and negotiate a wide range of commercial agreements — NDAs, DPAs, supplier contracts, SaaS licence agreements, and contract variations.
• Act as the primary legal contact for commercial teams, supporting sales and revenue functions with clear, practical advice.
• Review RFP and tender documentation, collaborating closely with the CRO and commercial stakeholders.
• Engage directly with client legal teams to resolve contractual issues and negotiate points of dispute.
• Prepare executive summaries of key risks and commercial considerations using Salesforce.
• Maintain and improve legal templates, processes, and playbooks, ensuring consistency and compliance across the business.
• Manage supplier agreements and maintain the supplier matrix.
• Support compliance initiatives, including ISO accreditation, data protection reviews, and global regulatory updates.
• Partner with external counsel on specialised matters.
• Contribute to legal enablement, helping commercial teams understand contractual processes and best practices.
• Work on ad‑hoc legal projects, research, and company‑wide legislative updates.

What We’re Looking For

This role suits a solicitor who enjoys commercial contracting and wants to build a career in-house within a SaaS‑driven environment.

• 3+ years’ experience in commercial contracting, ideally within SaaS or a tech‑adjacent industry.
• Australian legal training or qualification (or equivalent experience with strong knowledge of the Australian legal landscape).
• In‑house or top‑tier/mid‑tier law firm experience, with exposure to fast‑paced environments.
• Experience reviewing SaaS agreements, G‑Cloud frameworks, or similar commercial structures.
• Strong negotiation skills and the ability to communicate clearly with both legal and non‑legal stakeholders.
• Excellent organisational skills and the ability to manage competing priorities.
• A proactive, solutions‑focused mindset — someone who takes initiative and enjoys improving processes.
• Energy, engagement, and genuine enthusiasm for the work. (This is a big one — the team values attitude as much as technical skill.)
• The ability to work independently as an individual contributor, while collaborating closely with senior leadership.

Why You’ll Love It

• A genuine pathway to Legal Counsel for the right performer - not guaranteed, but absolutely possible.
• Hybrid working (2–3 days in the office) in a diverse, friendly, and non‑bureaucratic culture.
• A business that values speed, clarity, and collaboration — no layers of hierarchy or gatekeeping.
• A role that blends commercial, operational, and compliance work — perfect for someone who wants breadth.

Sounds like your next role? Apply now or contact Karen at Karen@theonset.com.au 

Shhh... Can You Keep a Secret?

Specialist Helpdesk / Technician – Windows 10/11 Support

📍 Brisbane CBD | ⏳ 12-Month Contract | 🔐 NV1 Clearance Required

Are you ready to take your tech support skills to the next level in a secure and highly respected environment? We’re looking for a Helpdesk/Support Technician to join the Brisbane-based IT team of a globally renowned organisation working at Secret and later Top Secret levels of security clearance.

🔑 Key Details

• Initial 12-month contract, with strong potential for extension or permanent employment.

• Brisbane CBD location.

• NV1 Australian Government Security Clearance required – Only open to Australian Citizens due to the nature of the role and have current active security clearance - NV1/NV2.

🚀 About the Role

As a key part of the helpdesk team, you’ll troubleshoot moderately complex systems within a Windows 10/11 desktop environment, assist with configuration management, and escalate issues to vendors when necessary.

You’ll ensure IT operations meet compliance standards, maintain documentation in line with policies, and respond to tasks via the IT Service Desk.

👤 About You

We’re looking for someone who brings a mix of technical know-how and great communication skills. You’ll ideally have:

• 2–3+ years' experience in PC support (Windows 10/11).

• Experience supporting networked PCs and Windows-based applications.

• Familiarity with PC hardware and peripheral devices.

• Exposure to Windows 11 is a bonus.

• Certificate-level IT qualifications and 4+ years of related experience (or equivalent).

• Strong communication skills and ability to work independently.

• Eligibility to maintain NV1 security clearance.

• A driver’s licence and willingness to travel to remote sites if needed.

• Flexibility to assist with after-hours or on-call duties if required.

🌟 Why This Role?

Not only is this a fantastic opportunity to work in a secure, high-trust environment, but holding NV1 clearance also opens doors to a wide range of future roles. You’ll also have the chance to transition into a permanent position over time.

Interested?
Reach out to Steven at 📧 steven@theonset.com.au to find out more or apply now.

Sshh! Can You Keep a SECRET?

Specialist Helpdesk / Technician | Windows 10/11
📍 Williamtown, NSW
📅 12 Month Contract (Potential to Extend)
🔒 NV1 Clearance Required

Ready to put your tech skills to work... under wraps?

Join a globally respected private organisation supporting an Australian Government operation. This is your chance to work behind the scenes—literally—with a team that operates at SECRET and TOP SECRET clearance levels.

Why this role?

• Long-term career potential: Start on contract, with future opportunities for permanency.
• Security-cleared? You’re already in rare company—this role opens doors to future opportunities.
• Work on impactful projects with real-world importance.

What you’ll be doing

• Provide IT support and troubleshoot moderately complex delivery systems or network issues.
• Escalate and coordinate with vendors on hardware or networking problems.
• Assist with configuration management of basic computing delivery systems.
• Ensure documentation is kept up to date and aligned with policies and procedures.
• Respond to service desk tasks and support tickets in a timely, professional manner.
• Ensure IT operations meet industry standards and compliance requirements.

What we’re looking for

✔ 3+ years' experience in PC support, specifically Windows 10/11 environments
✔ Strong understanding of networked PCs and peripherals
✔ Excellent communication and troubleshooting skills
✔ Certificate-level IT qualifications (and ideally 4+ years' relevant experience)
✔ Ability to work independently, take initiative, and follow through
✔ NV1 clearance (Australian Citizens only)
✔ Willingness to travel to remote sites as needed, and occasionally work out-of-hours/on-call
✔ Valid driver’s license

Bonus points if you

• Have experience in secure environments
• Thrive in fast-paced, high-trust teams
• Love tech but also like keeping things hush-hush

🎯 Interested? Apply online or reach out to Steven at steven@theonset.com.au.

Top-secret tech support isn’t for everyone. But if you’ve got the clearance, we’ve got the opportunity.

#LI-AL1