Industrial SaaS | Mining, Utilities & Infrastructure Technology

We are partnering with a global industrial software business to appoint a senior commercial leader to drive growth across the APAC region.

This is a strong opportunity for someone who understands how to scale enterprise software businesses within mining, utilities, infrastructure, engineering, and other asset-intensive industries. The business is part of a larger technology group and has built a well-established reputation globally across engineering information management, asset lifecycle management, and operational technology software.

The APAC region has become a significant focus for the business, with an established customer base across mining, energy, utilities, and infrastructure, and genuine momentum in the market.

The role will lead the regional commercial function across:

• The region's enterprise sales along with customer growth & retention of their reputable client base. 
• Take ownership of the strategic account expansion and working with the team on how to evolve their service
• Work with the executive leadership team to drive commercial execution and forecasting
• Lead a commercial GTM team

You’ll inherit a solid foundation, strong customers, mature products, and an established team, whilst also having the opportunity to shape the next phase of growth across the region.

They’re looking for a commercially credible leader who can:

• Be comfortable operating in complex enterprise environments and building trusted relationships with both customers and internal stakeholders
• Able to balance strategic growth with operational discipline, driving both retention and expansion across key accounts
• Brings structure, visibility, and consistency to forecasting, pipeline management, and commercial execution
• Enjoys leading teams, developing commercial capability, and building a strong performance culture across the region

The ideal background will likely come from enterprise SaaS or industrial technology businesses operating across mining, utilities, engineering, infrastructure, or related sectors.

Interested to learn more? Feel free to email Megan - megan@theonset.com.au

• Specialist Helpdesk / technician role - Win 11
• 12 month contract
• Port Melbourne
• Potential opportunity for an extension 
• Requires NV1 clearance

You’ll be working at secret and later top-secret levels of security clearance in this Tech Support role, joining the Melbourne, VIC helpdesk of a globally renowned private business.


Please note

- This business is associated with the Australian Government, and as such this role is ONLY open to Australian Citizens with NV1 clearance.
- Car and valid drivers license required. Expenses reimbursed. 
- Role will require travel from site to site including: Port Melbourne, Tullamarine and the CBD.

 
The Role

In this position you will be troubleshooting moderately complex MS Windows desktop systems or network issues and escalate problem as appropriate and assist with basic computing delivery systems configuration management.

You will be responsible for applying compliance of IT operations against industry standards, ensuring efficient and effective delivery of IT operations, and escalating and coordinating the resolution of basic hardware or networking issues to vendors and suppliers.

You must also ensure that all documentation is current and aligns with Policies and Procedures, as well as participating in and responding to tasks as notified through the IT Service Desk.

About you 

• Experienced in the support of networked PCs running Windows-based software applications
• At least 2-3 years commercial experience in PC Support, with Windows 11
• Working knowledge and experience with PC hardware and peripheral equipment
• Excellent communication skills
• Has current NV1 Australian Government clearance
• Ability to work with limited supervision
• Certificate Level qualifications in IT and typically 4 or more years' related work experience or an equivalent combination of education and experience.
• The ability to undertake ad-hoc tasks out of hours and available to be rostered for on-call duties if required
• Driver’s license and ability and willingness to travel to remote sites if required

 
If this sounds like you then please get in touch with Steven on email steven@theonset.com.au or apply online.

Senior / Principal Product Manager - Relocate to New Zealand | Full Visa Sponsorship and Relocation Provided

Are you a technically strong product manager who has ever thought about making a move to New Zealand?

This is a rare one. I'm working exclusively with one of New Zealand's most exciting tech companies on four inaugural senior PM roles - and they're actively looking for candidates from Australia and internationally who are open to relocating.

Full relocation costs covered. Visa sponsorship handled end to end. This is not a maybe - they do this regularly and are fully set up for it.

The company

Backed by some of the most recognised names in global venture capital, with co-founders of several of the world's best known tech companies personally invested. They are solving one of the most stubborn data problems in a massive global industry - a market where trillions of dollars change hands every year, but the technology underpinning it has not meaningfully changed in decades.

Think of it like this. Every time a payment processes anywhere in the world, something invisible makes it happen in milliseconds. This company is building the equivalent of that for a massive physical industry that currently does it all by phone call and spreadsheet. When they are done, the whole supply chain just works.

They have tripled their team in the last 12 months and are backed to double again. These four roles are the first dedicated PM hires they have ever made - founding team positions with full end-to-end product ownership from day one.

The roles

Four Principal and Staff level positions, each owning a distinct product domain.

One role owns the company's core AI model - a proprietary domain-specific system where you are accountable for model accuracy, the human in the loop feedback loop, and the user experience built on top of it. This is genuine AI product ownership, not managing a team that builds AI.

One role owns the end-user experience - workflow automation for time-pressured operators, progressive AI-assisted automation, mobile product, and third-party integrations.

One role owns the supply-side network and procurement infrastructure - supply-demand matching, AI-driven recommendations, transaction rails, and the commercial dynamics of a multi-sided marketplace.

One role owns the API infrastructure and developer ecosystem - the transactional backbone, external API program, developer portal, partner ecosystem, and agentic API evolution.

All four are based in Christchurch or Auckland preferably but would consider any location in NZ.

The package

Salary banding of $160k-200k AUD ($180-220k NZD) depending on experience, plus generous share options. These are not token equity - as a founding PM joining at this stage of a well-backed, fast-growing company, the options represent meaningful upside.

Full relocation costs covered for you and your family. Visa sponsorship and work rights managed completely. Onboarding flights paid for. Quarterly travel to headquarters also covered.

Who this is suitable for?

These roles require a specific combination of skills. Please read this carefully before applying.

You need five or more years owning complex B2B or infrastructure software products end to end, with real accountability for outcomes not just delivery. You need to be technically strong enough to read an API, drive a credible conversation about architecture with an engineering lead, and build a working prototype yourself before writing a spec. That last point is not optional - it is how this company discovers product.

You need to have operated in a high-growth environment where you have made hard calls and owned the consequences. Evidence of that matters more than brand names on your CV.

Backgrounds that are a strong fit include former software engineers who moved into product, founders or very early startup employees, and PMs who have owned platform, API, marketplace, or network products. AI or ML product ownership experience is highly valued for one of the four roles specifically.

This is probably not right for you if you have primarily built consumer or UX-led products, if your instinct when testing an idea is to run a design sprint rather than build something, or if you thrive in structured environments with clear process and sign-off chains.

Location

Christchurch is the engineering hub and preferred base. It has undergone an extraordinary rebuild over the past decade and is a genuinely different city to what many people picture - outstanding lifestyle, mountains, coast, and a tight-knit tech community. But if you're open to a move but in a different spot, let's chat as there is an office in Auckland too and they are most concerned with finding the right person!

Interested?

If this sounds relevant - whether you are in Australia, elsewhere internationally, or already in New Zealand - I would love to hear from you. Apply here or reach out directly to me, Tania, at +61407087643.

All enquiries treated in strict confidence.

About the Company

Our client is a globally recognised technology platform used by hundreds of thousands of small businesses and their advisors across Australia and around the world. Design is not a support function here, it sits at the heart of product development, with a team of 85+ practitioners globally and direct influence over product strategy and roadmaps. This is a place where great design is expected, celebrated, and acted upon.

Their collaborative, human first culture is one they're genuinely proud of, and it shows in how the design team operates - cross functional, trusted, and given real scope to shape what gets built.

The Role

This is a senior individual contributor opportunity for a seasoned product designer who is equally comfortable owning complex design challenges as they are elevating the people around them. You'll define, design, and deliver seamless product experiences within a dedicated product area, working closely with Product and Engineering on mid-to-large scale initiatives.

This is not a people manager role, but it is a leadership role. You'll mentor and coach other designers, contribute to design vision and direction, and help raise the bar for how the wider team works, through critique, knowledge sharing, better processes, and leading by example.

What You'll Do

Design Practice & Craft

• Work with design leadership to shape the product design vision and ensure consistency and quality of execution within your product area
• Own end-to-end design across complex, systemic initiatives - from problem framing through to detailed interaction design and delivery
• Create wireframes, prototypes, visual layouts, and detailed interaction specifications that balance user needs, business strategy, and technical constraints
• Design for accessibility from the ground up, not as an afterthought
• Collaborate closely with other designers across the team, contributing to critique and shared ways of working

Research & Insight

• Identify research opportunities and partner with researchers to plan and conduct user research and usability testing
• Synthesise customer insights and data to make evidence based design decisions and inform product direction
• Contribute to a deep understanding of customer needs, pain points, and behaviours within your product area

Cross-functional Collaboration

• Build strong working relationships with Product Managers and Engineering Leads, influencing prioritisation and roadmap decisions
• Facilitate cross-functional workshops to align teams around key decisions at the right moments in the process
• Collaborate with developers during sprints for design QA and hands-on problem solving as issues arise

Leadership & Mentorship

• Mentor and coach designers in your team through critique, feedback, and knowledge sharing
• Contribute to the team's professional development - through sessions, programmes, or simply modelling excellent design thinking
• Help define and improve design processes that can be implemented across the wider team
• Partner with Leads, Principals, and Design Leadership to continuously improve how the design function operates

What You'll Bring

• A strong portfolio demonstrating high-quality product design work - with clear evidence of impact on both user experience and business outcomes. A portfolio is required to be considered for this role.
• Hands on experience across the full design process, from discovery and problem framing through to detailed interaction design and delivery
• Proven experience tackling large, complex, and systemic design challenges - not just single features
• A deep understanding of user-centred design principles and genuine craft across interaction, UI, and visual design
• Confidence presenting and defending design decisions to product, engineering, and senior stakeholders
• A track record of mentoring or coaching other designers and contributing to team culture
• Experience working in a fast-paced, agile product environment - SaaS experience is a plus
• Strong understanding of accessibility standards and inclusive design practices

Why This Role?

• Your design work will ship to hundreds of thousands of users globally - the scale of impact is real
• A mature, well-resourced design function with strong executive support and cross-functional respect
• No people management responsibility - stay in the craft while still growing as a leader
• Generous leave, flexible and hybrid working, employee share plan, and a genuine commitment to wellbeing
• An inclusive culture that actively encourages candidates who don't tick every single box to apply anyway

How to Apply

The client's identity will be shared with shortlisted candidates. Please apply with your CV and a portfolio demonstrating the impact of your design work - applications without a portfolio cannot be considered.

Lead UX Researcher Global SaaS | Sydney or Melbourne | Hybrid

About the Company

Our client is a globally recognised technology platform used by hundreds of thousands of small businesses and their advisors across Australia and the world. With a product led culture and a genuine commitment to customer understanding, they treat research as a strategic function, not a support service. Their design and research team has direct influence over product roadmaps and senior leadership decisions.

The Role

This is a senior individual contributor opportunity for a researcher who is equally comfortable shaping strategy as they are running a study. You'll lead end to end qualitative and quantitative research programs across complex product areas, and translate findings into clear, compelling recommendations that move the business forward.

This role goes beyond execution. You'll be expected to elevate practice across the broader team - mentoring designers and researchers, advocating for ethical and inclusive research standards, and building research capability beyond your immediate squad.

What You'll Do

Research

• Design and lead qualitative and quantitative research programs on large, complex product challenges
• Apply a broad range of methods - interviews, usability testing, diary studies, surveys - selecting the right approach for each context
• Scope and interrogate research requests to pragmatically match methodology to business need
• Synthesise findings across studies to surface patterns and draw holistic, cross-journey conclusions

Influence & Communication

• Craft concise, compelling presentations tailored to senior and cross-functional stakeholders
• Translate insights into actionable recommendations that shape product strategy and roadmaps
• Build strong relationships across product, design, and engineering

Practice Building

• Mentor and coach researchers and designers, raising the overall standard of research practice
• Lead initiatives to improve team processes, tools, and ways of working
• Champion ethical, inclusive, and accessible research approaches

What You'll Bring

• A degree or equivalent experience in design research, HCI, psychology, or a related field
• A strong portfolio demonstrating high-quality research communication with clear evidence of business impact
• Deep expertise across qualitative and quantitative methods applied to complex product environments
• Excellent stakeholder management and communication skills - you can influence senior leaders and make complexity clear
• Proven experience mentoring researchers or designers in a collaborative team environment
• Experience in a fast-paced, agile product organisation - SaaS or fintech exposure is a plus

Why This Role?

• Your research will directly influence product strategy - not just sit in a Confluence page
• Genuine flexibility with hybrid working arrangements
• Inclusive culture; if you're excited about the role but don't tick every box, apply anyway
• Competitive package including employee share plan and generous leave

How to Apply

Please apply with your CV and a portfolio or examples of work that demonstrate research impact on business outcomes. CV's without portfolio's will not be considered.

As Principal you’ll operate as both architect and commercial lead – selling, shaping, and delivering analytics-led engagements end-to-end. You’ll work with regional leadership to win new business while also running complex delivery across data, AI, and customer innovation. It’s a high-trust, delivery-first culture that values autonomy, commercial instinct, and technical credibility.

Most projects are based in Sydney or Melbourne, with occasional regional engagement across APAC.

This is not a staff-augmentation firm. We’re looking for someone who can bring structured thinking, sell complex analytics work, and lead high-impact delivery with banks, insurers, and digital-first BFSI clients.

Ideal Candidate:

• Stable resume with 8–12 years' experience in strategy consulting (e.g. MBB, Big 4) 
• Track record of selling complex data/AI work in BFSI 
• Deep understanding of FS – credit, fraud, loyalty, pricing, customer growth
• Based in Sydney or Melbourne, with ~3+ days/week in-office or on-site

This is a leadership track role with clear growth to Partner. You'll work directly with a tight-knit senior team focused on building capability across APAC. The scope is broad – fraud, credit, GenAI, customer strategy – but unified by the goal of delivering sharp, tech-enabled business outcomes.

Sound like your next step? Contact Ronny at ronny@theonset.com.au or 0448 808 848 for a confidential discussion.

This is a role for an engineer who wants to tackle the hardest unsolved problems in software development - where AI systems write code, deploy software, and make decisions at machine speed.

This is not a delivery role.

There is no neatly groomed backlog waiting for you.

Why this matters

Software development is shifting fast:

Developers writing code → AI-assisted coding and agentic systems making changes at machine speed.

And almost nobody has properly solved the questions that come next.

How do you ensure AI-generated code is secure?
How do you govern what AI agents can and can’t do?
And when something goes wrong, how do you trace what actually happened - and why?

You’ll explore these problems before they become products, build prototypes that test assumptions, and generate the technical intelligence that shapes the next generation of secure software development.

It’s a founding R&D role for a builder who thrives in ambiguity and enjoys solving problems that don’t have clear answers yet.

What you’ll actually do

You won’t be picking tickets off a backlog.

You’ll be:

• Taking on ambiguous, unsolved technical problems

• Pushing into the whitespace - exploring areas before they’re widely understood

• Prototyping quickly to test ideas (and killing what doesn’t work)

• Exploring areas like agent governance, AI-generated code risk, and system traceability

• Working directly with leadership to shape product direction

• Acting as a technical compass for where the company goes next

It’s equal parts engineering, research, and product thinking.

Why join?

• Direct line to leadership - your work shapes product direction, not just implementation

• A true R&D remit - explore, prototype, and decide what’s worth building (and what isn’t)

• Work at the frontier of AI + software development, where the problems aren’t solved yet

• Backed, established company with real customers - you’re building for impact, not hypotheticals

• Remote-first, with flexibility to operate how you work best

This is a chance to work at the point where AI, security, and software development collide - before it’s fully defined.

About you

You’re likely already operating at a senior/principal level and comfortable in ambiguity.

You’ve spent time in areas like:

• AI / LLM systems or agent workflows

• Developer tooling or platform engineering

• Security / secure software development

• Distributed systems, observability, or CI/CD

Technology exposure:

• Python, Go, Rust, TypeScript, or Java

• Kubernetes, Docker, or cloud-native platforms

• GitHub Actions, CI/CD pipelines, or developer platforms

• Security tooling or vulnerability detection systems

• AI frameworks, RAG systems, or model integration workflows

Sound like you? Apply now!

Lead Delivery Manager - Sydney | Hybrid

We’re partnering with a growing technology business to hire a Lead Delivery Manager to elevate delivery performance across the organisation.

This is not a standard Delivery Manager role.

You’ll operate at a senior level — leading complex programs while also setting direction across a group of experienced Delivery Managers, shaping how delivery is executed at scale.

What you’ll do

• Oversee complex, multi-stream programs across enterprise clients
• Lead, support, and hold Delivery Managers accountable for delivery outcomes
• Set clear expectations and drive consistency, structure, and high standards across teams
• Step in to stabilise delivery, reset direction, and manage risk when needed
• Own delivery outcomes end-to-end, including commercial performance and forecasting
• Work closely with senior stakeholders to align delivery with business priorities
• Identify inefficiencies and lift delivery maturity across teams and programs

What we’re looking for

• Proven experience leading large, complex delivery environments
• Background in a consulting, professional services, or vendor-led delivery environment
• Experience managing or leading Delivery Managers or senior delivery professionals
• Strong commercial acumen (budget ownership, forecasting, trade-offs)
• Ability to lead at a peer level — balancing influence with clear direction and accountability
• Confidence to make decisions under pressure and handle difficult conversations when needed
• Strong stakeholder management across senior business and client groups
• Track record of improving delivery standards and driving performance across teams

Leadership style

This organisation is people-first and collaborative, with a strong focus on trust and shared ownership.

At the same time, this role requires someone who can:

• Set direction and hold the line when needed
• Create accountability without creating fear
• Support and coach teams, while also stepping in decisively when delivery is at risk

The balance is: human, calm leadership with the ability to take control when it matters

Why this role

• Influence how delivery is done — not just what is delivered
• Operate at a leadership level across programs and teams
• Shape delivery standards, capability, and ways of working
• Work in an environment that values both people and performance

This role suits a delivery leader who is:

• commercially astute
• experienced in client-facing, multi-account environments
• confident leading other leaders
• able to balance coaching with accountability
• ready to step beyond traditional program delivery

Apply now or reach out for a confidential discussion.

Let Onset provide you with a platform to lead, grow, and make your mark in the new world of recruitment. 

📍 Surry Hills, Sydney (a stone’s throw away from Central Station!)

We’re The Onset - a specialist recruitment agency trusted by Australia’s leading tech, product, and digital teams to build the future. From enterprise giants to VC-backed startups, we partner with the brands shaping the landscape and the talent making it happen.

Whether your domain is in technology, go-to-market, executive, or another professional vertical in legal, accounting, supply chain, or logistics - if you’re a high performer, we want to hear from you.

You’ve already proven yourself. Here’s what you get to own:

 A vertical and/or industry sector to make your own – Full ownership, with the backing of a respected brand, killer marketing, and real delivery support.
Strategic relationships – Work with decision-makers who trust your expertise, not just your CV flicks.
A performance runway – Access to our existing client base and freedom to open new ones.
A space to experiment and lead – Run your own race with the systems, support and leadership to help you achieve your goals. Just big ideas and the backing to run with them. 

What’s different about us?

We’re not an agency that talks about “being different” and then acts the same.

Here’s what people actually stay for:

• A high-performance, low-ego team (many with 5-10+ years in the game)

• Tailored growth - whether you want to lead a team or deepen your niche

• Regular knowledge-sharing with founders, advisors, and big-name clients

• Market-leading tools, AI systems, and a delivery, marketing and research team so you can spend more time where it counts

• WFH days, and real work-life balance

• Industry-leading commission and incentives (seriously, ask us about the numbers)

You’ll fit right in if you:

• Have 2+ years of 360 recruitment experience (ideally in Australia)

• Know your niche (tech or industry) and what is needed to make it your own

• Want to be trusted to do great work, not told how to do your job

• Are looking for real influence as a market expert

• Value culture, outcomes, and long-term impact

• You’re a good human who always has others in mind is 

This isn’t for everyone.

However…. if you’re serious about your career, want to surround yourself with top performers, shape the future of your market and learn and earn, then come join the team. 

Apply here or email contact@theonset.com.au for a confidential chat. Let’s just start the conversation.

You’re a penetration tester who’s got the foundations down.

You’ve spent the last couple of years getting hands-on with web applications and infrastructure. You understand how to approach a test, where to look, how to think like an attacker, and how to turn that into a clear, useful report.

You might have your OSCP already. Or something equivalent.

But you’ve probably realised something.

The real challenge now isn’t just getting better at the same tests. It’s getting exposure to the things you haven’t had access to yet.

That’s where this role is different.

At your core, you’ll continue to build depth in what matters. Web applications, infrastructure, APIs, the fundamentals of good penetration testing. You’ll be working on real client engagements, developing your methodology, improving your reporting, and learning how to communicate findings in a way that actually lands.

But you won’t be limited to that.

You’ll be part of a wider APAC penetration testing community, connected to over 1,400 testers globally. That means visibility into what others are working on, from IoT and SCADA environments to large-scale automotive systems, and the chance to get involved as your skills grow.

And when you’re ready to go deeper, there are real pathways.

People here have moved into red teaming, spent time working on adversary simulations, or explored blue team environments to round out their skill sets. Some have gone on to architecture roles. Not because they were expected to know everything upfront, but because they were given the space and support to learn.

It’s less of a traditional team, more of a community. People share knowledge, support each other, and actively help you get better.

So if you’ve got the foundations in penetration testing, and you’re looking for a place where you can build on them, not just repeat them, this is where you start to accelerate.

Russell@theonset.com.au / 0438984265