We are partnering with an Australian fintech at a pivotal stage of growth.

The product has been built, conversations are already underway, and they're now looking for their first dedicated enterprise sales hire to help build the commercial function.

Reporting directly to the Chief Commercial Officer, you'll work alongside the founders to secure enterprise customers, shape the go-to-market strategy and play a key role in the next phase of growth.

This isn't a role where you'll inherit a mature territory or established playbook. It's an opportunity to build one.

What you'll be doing

• Own new enterprise opportunities from first conversation through to signed partnership.

• Build relationships with enterprise customers across industries including travel, ticketing, retail and experiences.

• Navigate complex sales cycles involving multiple stakeholders across commercial, product and finance.

• Build a pipeline through your network, strategic outbound activity and industry relationships.

• Bring market and customer insights back into the business to help shape future commercial initiatives.

We'd love to speak with you if you...

• Have 5+ years' experience selling complex B2B technology within payments, fintech or enterprise SaaS.

• Have consistently won new enterprise business and enjoy opening doors rather than relying on inbound opportunities.

• Are confident engaging senior stakeholders across Commercial, Digital, Payments, Finance or Product teams.

• Have worked in a founder-led, scale-up or high-growth environment and enjoy building as much as selling.

• Want genuine ownership and the opportunity to influence strategy, not just deliver against a sales target.

Why this role?

• Help shape the enterprise GTM strategy from day one.

• Build relationships with some of Australia's leading enterprise merchants.

• Join at the point where your work will have a direct impact on the company's growth.

If you're looking for another enterprise sales role, this probably isn't it.

If you're looking to build something from the ground up and leave your mark on a growing business, I'd love to have a confidential conversation - email Megan - megan@theonset.com.au or message her on Linkedin. 

Most PHP roles talk about building features.
This one is about owning a system that already matters.

Somewhere inside a large organisation, there’s a platform quietly running the operations of thousands of properties. It schedules meetings, tracks work orders, and manages the flow of levy payments. It’s not flashy, but it’s critical - and it works at scale.

Under the hood sits a 750,000+ line PHP monolith.
Not something you rewrite. Something you understand, improve, and evolve carefully.

This team isn’t looking for someone to spin up landing pages or push out quick CRUD apps. They need engineers who:

• See complexity and lean into it
• Care about security, reliability, and long-term maintainability
• Can navigate and improve a large, interconnected codebase without breaking what matters

The stack is modern where it counts - PHP 8.3, MySQL 8 - with some legacy frontend in Knockout.js (useful, but not the focus). The real work is in the backend: performance, structure, and making the system better piece by piece.

There’s also a forward-looking element. The team is exploring how AI can be applied in meaningful, practical ways, so hands-on experience here isn’t a “nice to have” - it’s expected.

They’re bringing in 3 senior engineers on 12-month contracts to begin with. People who contribute, challenge ideas, and take pride in doing things properly.

The process is simple: two conversations, focused on how you think and how you work.

If you enjoy getting deep into real systems and leaving them better than you found them - it might be worth a conversation.

Reach out to reema@theonset.com.au for more details.

Lead Delivery Manager - Sydney | Hybrid

We're partnering with a growing technology business in the insurance technology space to hire a Lead Delivery Manager who can elevate delivery performance while remaining close to the realities of customer delivery.

This is not a traditional people leadership role.

You'll operate at a senior level — leading complex customer programs, supporting and mentoring Delivery Managers, and helping shape how delivery is executed across the organisation.

Success in this role requires strong commercial judgement, the ability to navigate ambiguity, and the confidence to lead through influence while remaining accountable for outcomes.

What you’ll do

You'll play a critical role in ensuring delivery success across a portfolio of enterprise customers while helping Delivery Managers operate effectively in a fast-moving environment.

This includes:

• Overseeing complex, multi-stream software implementation programs across enterprise customers
• Supporting, coaching, and holding Delivery Managers accountable for delivery outcomes
• Acting as a senior escalation point for customers, delivery teams, and internal stakeholders
• Creating structure, clarity, and momentum when priorities shift or delivery becomes challenged
• Driving consistency, governance, and delivery standards across multiple customer engagements
• Owning delivery outcomes end-to-end, including commercial performance, forecasting, customer satisfaction, and risk management
• Working closely with Product, Sales, Engineering, and Leadership to balance competing priorities and delivery commitments
• Supporting pre-sales activities including customer workshops, scoping, estimation, and solution planning
• Identifying opportunities to improve delivery capability, scalability, and operational effectiveness
• Leading difficult conversations with customers and stakeholders when expectations need resetting
• Helping build a resilient, accountable, and high-performing delivery culture

What we’re looking for

We're looking for an experienced delivery leader who has built their career within software vendors, technology services businesses, implementation partners, or client-facing delivery environments where customer ownership and commercial accountability are core to the role.

You'll likely bring:

• Significant experience leading complex software implementations, SaaS deployments, or enterprise technology programs
• Experience managing multiple customer engagements and balancing competing stakeholder priorities
• Experience leading, mentoring, and managing Delivery Managers, Program Managers, or senior delivery professionals
• Strong commercial acumen with accountability for budgets, forecasts, margins, utilisation, and delivery outcomes
• Confidence making decisions when information is incomplete and priorities are changing
• Experience operating effectively in evolving environments where not every process is already defined
• Strong customer-facing delivery leadership experience, including executive stakeholder engagement and escalation management
• Experience building structure, governance, and scalable delivery practices without becoming overly process-driven
• The ability to influence peers and senior stakeholders while maintaining accountability and delivery focus
• Insurance industry exposure is beneficial but not essential

The type of leader who succeeds here

You're calm under pressure.

You create clarity when others see complexity.

You know when to coach, when to challenge, and when to step in.

You're comfortable making judgement calls, balancing competing priorities, and operating in environments where ambiguity is part of the role.

You build trust through transparency, accountability, and follow-through.

Most importantly, you're not looking for a perfectly mature environment.

You enjoy building capability, creating structure, and helping teams succeed in a business that is continuing to evolve.

Why this role

This is an opportunity to:

• Influence how delivery operates across the organisation
• Lead and mentor Delivery Managers while remaining connected to customer delivery
• Shape delivery standards, capability, and ways of working
• Work across multiple enterprise customers and strategic programs
• Partner closely with senior leadership on delivery performance and organisational growth
• Join a business that values resilience, collaboration, ownership, and accountability

This is a business scaling rapidly. Not every process is fully formed, and priorities can shift quickly. Success comes from being comfortable creating order, making decisions, and helping others succeed in environments where ambiguity exists.

If you're a delivery leader who thrives in customer-facing environments, enjoys developing people, and wants to play a meaningful role in how delivery evolves as a business scales, we'd love to speak with you.

Implementation Capability Lead

Lead teams. Build capability. Create delivery consistency at scale.

This role requires stronger people leadership, better operational discipline, clearer workforce planning, and greater consistency across teams.

As the Implementation Capability Lead, you’ll lead a team of Implementation Consultants across multiple customer engagements, partnering closely with Delivery Managers and senior leadership to improve team performance, delivery quality, and ways of working.

Importantly, this is not a heavily hands-on technical role.

It’s a leadership role centred around:

• People management
• Coaching and capability uplift
• Delivery consistency
• Workforce planning
• Operational improvement

What you’ll be doing

You’ll:

• Lead, mentor, and develop a team of Implementation Consultants
• Drive consistency across implementation standards, workflows, and delivery practices
• Improve delivery quality, execution discipline, and team performance
• Support utilisation, capacity planning, and resource coordination across multiple engagements
• Partner closely with Delivery Managers to create aligned and predictable delivery outcomes
• Contribute to strategic improvement initiatives across tooling, AI adoption, and operational maturity

What we’re looking for

The required background will include:

• SaaS, software implementation, or consulting environments
• Experience leading implementation, consulting, or technical delivery teams
• Managing teams across multiple concurrent customer engagements
• Driving operational consistency and improving delivery ways of working

What will really separate strong candidates is leadership capability.

We’re looking for someone who can:

• Build high-performing, accountable teams
• Coach and develop consultants effectively
• Bring structure and clarity to complex delivery environments
• Balance delivery quality with commercial outcomes
• Communicate confidently across delivery, leadership, and customer stakeholders

Deep technical expertise is not the priority here — strong technical appreciation and implementation experience is enough.

This role is better suited to someone who has moved beyond being purely hands-on and now thrives on enabling teams to perform at their best.

Why this role stands out

• Genuine influence across the delivery function
• Strong focus on people leadership and capability development
• Opportunity to shape delivery standards and team maturity at scale
• Highly collaborative environment working alongside senior delivery leadership
• A business actively investing in operational improvement and scalable growth

If you enjoy building stronger teams, improving delivery environments, and creating consistency across complex implementations, this is the kind of role where you’ll have real impact.

Delivery Manager

Enterprise SaaS | Sydney CBD

Some delivery roles are about coordination.

This one is about ownership.

We’re partnering with a scaling B2B SaaS business in the insurance technology space that is looking for a commercially minded Delivery Manager to lead complex customer implementations and delivery programs across enterprise clients.

This role suits someone who performs best in evolving environments where priorities shift, expectations are high, and strong judgement matters.

Someone who can navigate ambiguity, proactively surface risks, balance competing demands, and build trust with customers through clear communication and follow-through — particularly when challenges arise.

What you’ll own

You'll lead the delivery of complex software implementation programs and customer engagements across multiple workstreams — balancing customer expectations, commercial realities, delivery risk, and internal priorities.

This includes:

• Owning customer delivery conversations from initiation through to execution, go-live, and operational handover
• Acting as the primary point of accountability for external customers throughout the delivery lifecycle
• Translating commercial commitments into realistic delivery outcomes
• Managing project financials, forecasts, budgets, invoicing, and delivery performance
• Leading project teams across delivery milestones, risks, dependencies, and escalation pathways
• Driving clear trade-off decisions across scope, timelines, and capacity
• Managing multiple concurrent customer engagements and balancing competing customer priorities
• Building trusted customer relationships at both operational and executive levels
• Supporting pre-sales activities including scoping, estimation, workshops, and proposals
• Helping evolve delivery capability, governance, and scalable delivery practices
• Creating structure and momentum in environments where not every process is already defined

You'll work closely across Delivery, Product, Sales, Engineering, and Leadership — often operating at the intersection of competing priorities and making the calls needed to keep delivery moving.

What we’re looking for

We're looking for Delivery Managers who have built their careers within software vendors, technology services businesses, implementation partners, or client-facing delivery environments where customer ownership, commercial accountability, and delivery complexity are part of the role.

You'll likely bring:

• A strong track record delivering complex software implementations, enterprise technology programs, or SaaS deployments
• Experience operating in multi-client environments where prioritisation, stakeholder management, and commercial decision-making are critical
• Customer-facing delivery leadership experience within a software vendor, SaaS, technology services, or implementation environment
• Strong commercial acumen with accountability for budgets, forecasts, margins, and delivery outcomes
• Experience navigating delivery under resource constraints, competing priorities, and shifting customer expectations
• Confidence managing difficult conversations, escalations, and expectation resets with senior stakeholders
• Experience building structure, governance, or delivery frameworks in evolving environments rather than relying solely on established processes
• The ability to think beyond individual projects and improve delivery systems, cadence, and scalability
• Experience managing cross-functional teams and mentoring delivery professionals
• Insurance industry exposure is beneficial but not essential

The type of person who succeeds here...

ou're calm under pressure.

You ask hard questions early instead of smoothing things over.

You're comfortable holding customers — and internal stakeholders — accountable.

You know how to make decisions when information is incomplete and priorities are changing.

You understand that strong delivery is not just about process; it's about judgement, communication, commercial thinking, adaptability, and follow-through.

Most importantly, you want to shape how delivery operates in a growing business — not just inherit a mature environment and maintain it.

Why this opportunity

This is an opportunity to join a business where:

• Delivery maturity is genuinely being invested in
• Your judgement and leadership will shape how delivery evolves
• You'll have direct impact on customers and outcomes
• Leadership values resilience, collaboration, ownership, and accountability
• You'll work across multiple enterprise customers in a highly visible role
• There's significant opportunity to grow alongside the business

This is a business scaling rapidly. Not every process is fully formed, and priorities can shift quickly. Success comes from being comfortable creating order, making decisions, and maintaining momentum when ambiguity exists.

If you're looking for a role where you can lead from the front, own outcomes, manage complex customer relationships, and help scale delivery capability in a growing SaaS business — we'd love to speak with you.

Implementation Consultant

Sydney | Hybrid

If you’ve ever thought:

• “I’m more technical than a BA… but I don’t want to be a developer”
• “I like working with clients, but I still want to stay hands-on”
• “I want to actually build solutions — not just write requirements”

This is probably the role you’ve been looking for.

What this role actually is

This is not a pure BA role.
And it’s not a software engineering role either.

It sits right in the middle.

You’ll take real customer problems → break them down → and actually build the solution inside a platform.

You’re not handing work over to devs —
you’re owning the outcome end-to-end.

What you’ll be doing

• Configuring the platform — including data structures, workflows, business rules, and financial calculations
• Analysing and transforming data to support system integrations
• Testing and validating solutions to ensure quality delivery
• Working closely with clients and developers to translate requirements into technical outcomes
• Documenting changes, tracking progress, and contributing to new product features

The kind of background that works here

There’s a pattern to people who succeed in this role.

You’ve probably come from one of these:

• A Technical BA who leans into the technical side
• An Implementation / Solutions Consultant in a SaaS or platform environment
• A Systems Analyst who enjoys both problem-solving and stakeholder interaction
• A developer who wants to stay hands-on, but be more involved with clients and outcomes

What we’re looking for

• Hands-on coding experience (Java, C#, C++, Python, or similar OOP languages)
• Strong logical thinking and problem-solving capability
• Experience working with databases (SQL) and software configuration
• Ability to communicate clearly with both technical and non-technical stakeholders
• A genuine interest in technology and how systems work

Nice to have:

• Experience in general insurance, SaaS, or complex rule-based systems

Why people move into roles like this

Because it gives you:

• Ownership — you’re building, not just documenting
• Balance — technical depth with real client interaction
• Variety — different problems, projects, and stakeholders
• Impact — you can see what you’ve delivered in action

A quick sense check

You’ll probably enjoy this if:

• You like solving complex problems and seeing them through to delivery
• You’re comfortable working with both systems and people
• You want to stay hands-on, without being purely engineering-focused
• You prefer building outcomes over writing documents

If this sounds like you — or close enough to be curious —
it’s worth a conversation.

Senior Marketing Manager - B2B Tech

Newly created role to build and own the marketing blueprint

• Own the entire marketing function for a high-growth enterprise software business
• Drive global GTM strategy across North America, APAC and Europe
• Clear pathway for future growth as the business scales internationally

An exciting opportunity has emerged for an experienced Senior Marketing Manager to join a rapidly growing B2B technology organisation as its first dedicated marketing hire.

Reporting directly to the Founder, this role offers a rare combination of strategic ownership and hands-on execution. You’ll be responsible for building the company’s marketing engine from the ground up -  shaping brand positioning, demand generation strategy and market presence across international markets.

This is an ideal opportunity for a commercially minded B2B marketer who thrives in high-growth environments and wants genuine influence over business growth.

The Opportunity

As the business’s first in-house marketing leader, you’ll own the development and execution of the marketing strategy while partnering closely with Sales and Leadership teams to drive pipeline growth and brand awareness globally.

Key responsibilities include:

• Developing and executing the overarching GTM and marketing strategy
• Owning demand generation campaigns across digital, content, email, events and partner channels
• Building and optimising the marketing tech stack, reporting and attribution frameworks
• Defining brand positioning, messaging and content strategy
• Supporting international market expansion across North America, APAC and Europe
• Managing external agencies, contractors and specialist partners
• Establishing scalable marketing processes and laying the foundations for future team growth

About You

You are a strategic yet hands-on B2B marketer with experience driving measurable commercial outcomes in enterprise software or SaaS environments.

You’ll bring:

• Experience within enterprise software, SaaS or adjacent B2B technology sectors
• Proven success delivering demand generation programs that drive pipeline growth
• Experience marketing to North American enterprise buyers is a plus
• Strong commercial acumen and a data-driven approach
• The ability to operate autonomously while influencing senior stakeholders
• Experience balancing strategic planning with hands-on campaign execution
• A growth mindset and ambition to build over time
• Exposure to European markets and high-growth scale-up environments will be highly regarded.

What’s on Offer

• Opportunity to build a marketing function from day one
• Significant executive exposure and influence
• International market focus and growth trajectory
• Clear progression pathway 

If you’re excited by the opportunity to shape the future marketing strategy of a growing international technology business, please apply online or call Michelle Rubinstein at The Onset on 0413 463 043.

Senior HR Manager - Tech B2B SaaS

Shape the people strategy of a high-growth international tech business.

Why this Opportunity?

• Own and elevate the entire people and culture function across a scaling international tech organisation
• Partner directly with executive leadership to drive commercial and people outcomes
• Clear pathway to Head of People & Culture as the business continues to grow

An exciting opportunity has emerged for an experienced Senior HR Manager to join a dynamic, growth-focused organisation operating across global markets.

This is a pivotal leadership role for a commercially minded HR professional who thrives in fast-paced environments and wants to make a genuine strategic impact. You’ll act as a trusted advisor to senior leadership while building scalable people frameworks that support continued expansion.

The Details

You’ll lead the delivery of the people and culture agenda across the full employee lifecycle, partnering closely with leaders across the business to drive performance, capability and engagement.

Key responsibilities include:

• Strategic HR business partnering across multiple business units
• Leading workforce planning, succession planning and talent initiatives
• Managing complex employee relations matters and compliance obligations
• Building and embedding scalable HR policies, systems and processes
• Driving performance, learning & development and DEI initiatives
• Delivering meaningful people analytics and reporting to executive leadership

About You

You are a confident and commercially astute HR leader with strong stakeholder management capability and deep knowledge of Australian employment legislation.

You’ll bring:

• HR generalist or HRBP experience within corporate, technology or professional services environments
• Strong working knowledge of the Fair Work Act, NES, awards and ER/IR matters
• Experience partnering with senior executives and influencing decision-making
• A hands-on, pragmatic approach with the ability to balance strategy and execution
• Leadership experience managing or mentoring HR team members
• A growth mindset and ambition to step into a future Head of People & Culture role
• Experience within a high-growth or scaling environment will be highly regarded

What’s on Offer

• High visibility role with strong executive sponsorship
• Opportunity to shape and scale a growing HR function
• Career progression into a broader leadership position

If you’re looking for a strategic HR leadership opportunity where you can genuinely influence business outcomes and help shape the future of a growing organisation, please apply online or call Michelle Rubinstein on 0413 463 043.

Senior Project Manager/Digital Delivery Lead  - Financial Services

• B2B Saas, high growth fintech
• Combine your project and program management expertise to make an impact
• $200k plus super

The Opportunity
Off the back of strong momentum and success, this global technology business operating at the intersection of financial services and digital innovation is looking for a Senior Project Manager/Delivery Lead.  This organisation partners with leading financial institutions to transform how their service offering is delivered, making it faster, more scalable and more accessible.

With strong momentum and an expanding client base, this is a pivotal role where you’ll help shape delivery capability in a scaling environment.

If you enjoy working directly with clients, influencing senior stakeholders and driving complex software delivery across cross-functional teams, this role offers both impact and visibility.

Why This Role?

• Work at the forefront of digital transformation
• Highly client-facing role with exposure to tier 1 financial institutions
• Operate across product, engineering and client teams – no silos
• Join during a key growth phase where you can shape delivery best practice
• Varied, complex programmes where no two clients or projects are the same

The Role
You’ll lead end-to-end delivery of software implementations and internal initiatives, acting as a conduit between clients, product and engineering teams. This role requires strong commercial acumen, confident stakeholder management, and the ability to navigate ambiguity in a fast-paced environment.

Key Responsibilities

• Lead client-facing delivery across multiple concurrent projects
• Build and manage strong relationships with senior client stakeholders
• Drive internal collaboration across product, engineering and consulting
• Develop and maintain delivery plans, budgets and sprint roadmaps
• Proactively manage risks, scope changes and project dependencies
• Oversee release management and implementation cycles
• Communicate project progress clearly to both technical and non-technical audiences
• Continuously improve delivery processes and ways of working

About You

• Deep experience in project management within software/technology environments, ideally within B2B SaaS
• Strong client-facing experience with the ability to influence and challenge stakeholders
• Proven track record delivering projects into financial services environments, ideally tier 1 institutions
• Experience working in Agile/Scrum environments
• Excellent internal stakeholder engagement across product, engineering and leadership teams
• Comfortable operating across multiple time zones and global teams
• Strong communication skills with the ability to translate complexity into clarity

What You’ll Bring

• Confidence managing both internal and external stakeholders at all levels
• A proactive, solutions-focused mindset
• Ability to operate in a scaling business where processes are still evolving
• A genuine interest in financial services transformation and digital innovation

The Impact
You’ll play a key role in delivering technology that is helping institutions scale efficiently while improving outcomes for end customers.

If you're a commercially minded Project Manager/Deliver Lead who thrives in a client-facing environment and wants to be part of a high-growth, globally connected business, please apply online or call Michelle rubinstein at The Onset on 0413 463 043.