Not Your Typical Engineering Role
This isn’t about shipping features for the sake of it. This is about shaping how AI powers a platform used by over a million people globally systems that are operationally serious, ethically guided, and scaling fast.
You’ll work alongside a team of ~40 world-class engineers, recently strengthened by senior talent from top-performing product and scale-up environments. The technical bar has never been higher, and the culture is defined by:
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Technical excellence
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Clear system design thinking
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High ownership and accountability
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Fast iteration and calibration
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Customer-first decision making
You’ll report to a senior engineering leader who also oversees AI and platform strategy. Expect real architectural discussions, not surface-level decisions.
The company is now AI-first, investing heavily in responsible, human-guided AI to tackle real-world, non-clinical health and safety challenges. And this is just the beginning, the AI layer is becoming core to the platform experience.
The Problem You’ll Own
The platform is at a pivotal point:
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Two fully scaled systems, front-end and back-end, need to evolve together without slowing down.
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AI-driven services, from predictive triage to intelligent automation are now central to how the platform delivers impact.
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Every architectural choice you make today will shape how millions of people get help tomorrow.
The Work You’ll Lead
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Build and scale features across front-end and back-end, integrating AI thoughtfully.
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Prototype, experiment, and ship AI/ML capabilities that genuinely improve outcomes.
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Influence system design and architecture for reliability, performance, and scale.
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Mentor peers and elevate engineering standards across the team.
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Extra credibility: showcasing outside projects, open-source contributions, or personal AI work is highly regarded.
The Profile That Excels
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4+ years full-stack experience (React/Angular/Vue + Node.js/Python/Java)
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Hands-on AI/ML experience (TensorFlow, PyTorch, OpenAI, Hugging Face, LangChain)
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Cloud-native expertise (AWS/GCP/Azure) and modern CI/CD practices
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Comfortable designing scalable APIs (REST/GraphQL) and distributed systems
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Thrives in high-bar, high-accountability environments
Why This Role Stands Out
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You see the real impact of your work on people’s lives.
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You’ll get architectural ownership over a platform at global scale.
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You’ll collaborate with engineers from top product-led companies.
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Flexible hybrid work, ESOP, wellbeing support, and study leave.
This role isn’t about tickets. It’s for engineers who want to own the technical direction of AI in a high-impact platform. If that’s you, let’s talk, the next three to five years of your career could be defined here.
Dani - danielle@theonset.com.au