Head of Digital
B2B SaaS | Tech | Compliance | Workforce Management
Sydney | $180K–$200K plus super and bonus

This is a senior leadership role at the centre of a PE-backed B2B tech business undergoing significant transformation across its product portfolio, platform architecture and go-to-market model.

Operating across complimentary yet distinct product lines, the business is entering a critical growth phase with new platform launches, brand evolution and a clear mandate to scale pipeline and revenue performance over the next 12–24 months.

As Head of Digital, you will own and build a predictable, scalable digital growth engine across multiple product lines, driving qualified pipeline, improving conversion and supporting client retention across all digital touchpoints.

You’ll sit at the intersection of marketing, sales and product, reporting to an inspirational, hands-off CMO while operating within a matrix structure with accountability to individual product P&Ls.

What You’ll Own

Digital Acquisition and Growth

• End-to-end strategy across paid, owned and organic channels
• Performance across paid search, paid social, SEO, content, display and partner channels
• Channel mix optimisation based on CAC, LTV and ROAS

Full Funnel Performance

• Conversion optimisation from first touch through to MQL/SQL
• Website, landing page and UX performance (CRO, testing, experimentation)
• Alignment with Sales on lead quality, pipeline velocity and conversion benchmarks

Data, Martech and Attribution

• Ownership of performance metrics: CAC, CPL, ROAS, conversion rates and pipeline contribution
• Evolution of the martech stack (CRM, automation, attribution, analytics)
• Executive-level reporting and commercial insights

Leadership and Scale

• Lead and grow a high-performing digital team
• Build a performance-first, test-and-learn culture
• Scale capability and budget in line with aggressive growth targets

Cross-Functional Influence

• Partner with Sales, Product, Brand and Customer teams
• Influence budget allocation and demonstrate ROI
• Operate effectively within a matrixed, multi-product environment

Retention and Lifecycle Engagement

• Extend digital thinking beyond acquisition into retention and client engagement
• Optimise digital touchpoints across the customer lifecycle
• Support product adoption and reduce churn through digital experience

The Context

• PE-backed business 
• Multi-product environment with distinct P&Ls and growth targets
• Major platform and brand transformation underway
• High expectations for accelerated (“hockey stick”) growth over the next 12–24 months
• Success requires balancing performance across all product lines, not just isolated wins

What You Bring

• Deep expertise in B2B digital marketing, coupled with a passion for and experience leading teams
• Proven experience scaling digital acquisition in multi-product or SaaS environments
• Strong commercial acumen - you think in revenue, not just metrics
• Deep understanding of full-funnel performance and conversion optimisation
• Experience managing budgets ($2M+) and building high-performing teams
• Familiarity with PE-backed environments and operating rhythms - this is essential
• Martech fluency (CRM, attribution, analytics, paid platforms)

What Sets You Apart

• You can clearly demonstrate impact on CAC, ROAS and funnel efficiency
• You’ve built and developed teams, not just inherited them
• You understand ICP, segmentation and how to build acquisition around it
• You think about who you’re acquiring, not just how many
• You bring a strong point of view on where B2B digital is heading (AI search, intent data, dark social)
• You drive performance and accountability without ego

Why This Role

• This is a rare opportunity to step into a true commercial leadership role where digital is a core growth lever, not a support function.
• You’ll shape the strategy, build the capability and directly influence revenue outcomes during a critical transformation phase.

If you feel you meet the requirements and are curious to learn more, please apply online or call Michelle Rubinstein at The Onset on 0413 463 043. 

Drive delivery discipline across a multi-year technology transformation.

With a hybrid-first setup, you’ll balance three days in the Melbourne CBD office with the flexibility to work from home. You’ll provide structured, high-quality project coordination across technology, data and transformation initiatives — helping ensure delivery activity is well planned, well governed and executed with consistency.

This is a hands-on Project Coordinator role supporting a broad transformation program. You’ll maintain project plans, RAID logs, action trackers, dependency registers and delivery reports, while helping the Program Manager and senior stakeholders stay across progress, risks, costs, actions and upcoming milestones.

You’ll work across delivery activity by collecting updates, chasing actions, tracking effort and costs, preparing governance artefacts, supporting UAT coordination, maintaining documentation standards and ensuring information is accurate, current and ready for review.

This isn’t a passive administration role. You’ll work directly with project teams, vendors, SMEs and senior stakeholders to create visibility, reduce execution risk and bring structure to a fast-moving delivery environment. The role is practical, visible and suited to someone who enjoys keeping teams organised, accountable and moving.

What you’ll do

• Maintain core project artefacts including project plans, RAID logs, action trackers and dependency registers
• Coordinate weekly status updates, chase outstanding actions and consolidate reporting
• Track progress against monthly delivery plans, milestones and dependencies
• Support time and effort tracking across project resources, including planned vs actuals
• Maintain project cost trackers, including forecast vs actual spend, vendor costs and burn rates
• Prepare and update governance artefacts including SteerCo packs, ELT updates and monthly reports
• Support release, cutover, implementation and UAT coordination activities
• Maintain deliverable trackers and highlight slippage, bottlenecks or unclear ownership
• Review delivery documentation for completeness, clarity, consistency and version control
• Maintain approved templates, documentation standards and naming conventions
• Ensure project artefacts are stored appropriately and accessible for governance and audit purposes
• Work across delivery tools such as Jira, Confluence, MS Planner, SharePoint, Power BI and Power Automate
• Escalate delivery risks, issues and dependencies early with clear supporting context

What you’ll need

• 3+ years’ experience in Project Coordination, PMO support or delivery coordination roles
• Strong organisational discipline and confidence chasing actions across busy teams
• Experience maintaining project plans, RAID logs, action registers and status reports
• Exposure to project financials, effort tracking, cost tracking or forecast vs actual reporting
• Strong documentation, reporting and attention-to-detail skills
• Experience supporting technology, transformation or project delivery environments
• Comfort working with business, technology, vendor and senior stakeholder groups
• Exposure to UAT coordination, defect tracking, release support or implementation activity
• Familiarity with Jira, Confluence, SharePoint, MS Planner, Power BI or similar delivery tools
• A pragmatic, structured and proactive style — able to bring order without overcomplicating things
• Melbourne-based, with flexibility to attend the CBD office as part of a 3:2 hybrid model
• Immediate availability or short notice preferred

Why join

This is your chance to play a key role in a multi-year transformation program where delivery discipline really matters. You’ll help create the structure, visibility and rhythm that allows senior leaders and project teams to make better decisions, manage risk early and deliver practical outcomes that stick.

You’ll be close to the action, supporting technology, data and transformation initiatives in an environment where your coordination, follow-through and attention to detail will have a visible impact.

Apply through the link or send your CV to joselle@theonset.com.au

• Specialist Helpdesk / technician role - Win 11
• 12 month contract
• Port Melbourne
• Potential opportunity for an extension 
• Requires NV1 clearance

You’ll be working at secret and later top-secret levels of security clearance in this Tech Support role, joining the Melbourne, VIC helpdesk of a globally renowned private business.


Please note

- This business is associated with the Australian Government, and as such this role is ONLY open to Australian Citizens with NV1 clearance.
- Car and valid drivers license required. Expenses reimbursed. 
- Role will require travel from site to site including: Port Melbourne, Tullamarine and the CBD.

 
The Role

In this position you will be troubleshooting moderately complex MS Windows desktop systems or network issues and escalate problem as appropriate and assist with basic computing delivery systems configuration management.

You will be responsible for applying compliance of IT operations against industry standards, ensuring efficient and effective delivery of IT operations, and escalating and coordinating the resolution of basic hardware or networking issues to vendors and suppliers.

You must also ensure that all documentation is current and aligns with Policies and Procedures, as well as participating in and responding to tasks as notified through the IT Service Desk.

About you 

• Experienced in the support of networked PCs running Windows-based software applications
• At least 2-3 years commercial experience in PC Support, with Windows 11
• Working knowledge and experience with PC hardware and peripheral equipment
• Excellent communication skills
• Has current NV1 Australian Government clearance
• Ability to work with limited supervision
• Certificate Level qualifications in IT and typically 4 or more years' related work experience or an equivalent combination of education and experience.
• The ability to undertake ad-hoc tasks out of hours and available to be rostered for on-call duties if required
• Driver’s license and ability and willingness to travel to remote sites if required

 
If this sounds like you then please get in touch with Steven on email steven@theonset.com.au or apply online.

Sshh! Can you keep a SECRET?

• Adelaide CBD
• Specialist Helpdesk / technician role - Win 11
• 12 month contract
• Potential opportunity for an extension 
• Requires NV1 clearance
• Onsite residency role - 37.5 hrs a week

You’ll be working at secret and later top-secret levels of security clearance in this Tech Support role, joining the Adelaide helpdesk of a globally renowned private business.

 Please note

- This business is associated with the Australian Government, and as such this role is ONLY open to Australian Citizens with NV1 clearance.
- Car and valid drivers license required. Expenses reimbursed.

The Role

In this position you will be troubleshooting moderately complex delivery systems or network issues and escalate problem as appropriate and assist with basic computing delivery systems configuration management.

You will be responsible for applying compliance of IT operations against industry standards, ensuring efficient and effective delivery of IT operations, and escalating and coordinating the resolution of basic hardware or networking issues to vendors and suppliers.

You must also ensure that all documentation is current and aligns with Policies and Procedures, as well as participating in and responding to tasks as notified through the IT Service Desk.

About you

• Experienced in the support of networked PCs running Windows-based software applications
• At least 2 years’ experience in PC Support, with Windows 11.
• Working knowledge and experience with PC hardware and peripheral equipment
• Excellent communication skills
• Ability to work with limited supervision
• Certificate Level qualifications in IT and typically 4 or more years' related work experience or an equivalent combination of education and experience.
• The ability to undertake ad-hoc tasks out of hours and available to be rostered for on-call duties if required
• Driver’s license and ability and willingness to travel to remote sites if required

If this sounds like you then please get in touch with Steven on email steven@theonset.com.au.

This is a role for an engineer who wants to tackle the hardest unsolved problems in software development - where AI systems write code, deploy software, and make decisions at machine speed.

You’ll be joining a globally recognised technology company operating at the forefront of AI, security, and developer tooling, building the control layer that ensures AI-generated software is safe, auditable, and reliable.

You’ll explore new ideas before they become products, build prototypes that test assumptions, and generate the technical intelligence that shapes the next generation of secure software development.

This is a founding R&D role. It’s a role for a builder who thrives in ambiguity and enjoys solving problems that don’t have clear answers yet.

Why This Role Exists:
Software development is changing rapidly. AI is writing more code than ever before. Systems are becoming more autonomous. Security and governance are becoming critical infrastructure.

Organisations need engineers who can:

• Explore emerging technology
• Design secure systems
• Build trustworthy software
• Move faster than the market
• Prototype quickly
• Think independently
• Challenge assumptions
• Explore new ideas
• Ship working solutions

This role sits right at the centre of that transformation.

What You’ll Be Doing:

Solving the Hard Problems:
You’ll lead structured discovery into complex technical challenges like:

• Governing AI agents writing production code
• Detecting and managing risk in AI-generated software
• Building secure developer workflows for AI-native systems
• Designing signals and controls across modern engineering platforms
• Establishing trust and traceability in automated software delivery

You’ll build working prototypes, test assumptions quickly, and provide clear technical direction on what to build next; or what to stop.

Push Into the Whitespace:
You’ll explore emerging areas of technology before they are widely understood. Think:

• Agentic software development
• Secure code generation
• AI governance and risk intelligence
• Developer workflow automation
• Platform-level security and trust models

This is forward-looking work where experimentation matters as much as execution.

Keep the Organisation Pointing Forward:
You’ll track how developers are actually working, monitor new technologies, and turn technical insights into practical guidance that shapes product strategy.

Your work will influence;

• Engineering direction
• Product architecture
• Security standards
• Industry thinking

Core Technical Background

• AI / LLM systems or agent frameworks
• Developer tooling or platform engineering
• Application security or secure software development
• Distributed systems or event-driven architectures
• Observability, CI/CD, or developer workflow automation

Technology Exposure

• Python, Go, Rust, TypeScript, or Java
• Kubernetes, Docker, or cloud-native platforms
• GitHub Actions, CI/CD pipelines, or developer platforms
• Security tooling or vulnerability detection systems
• AI frameworks, RAG systems, or model integration workflows

Please apply below or reach out to Ruby to discuss in more detail - ruby@theonset.com.au

Head of Learning & Development - Product & Technology

Shape and deliver a global capability strategy across product and technology teams
Melbourne or Sydney location

About the Role

This is a rare opportunity to build a Product & Technology capability function from the ground up within a global, high-performing tech environment. Right now, there are strong pockets of learning across the business, but no single, connected approach. Onboarding varies, capability isn’t consistently defined, and learning isn’t always embedded into how teams operate day to day

Your role is to bring that together into something clear, consistent and impactful.

This is not a traditional L&D role. A central L&D function already exists. This role sits deep within Product & Technology and is focused on capability and enablement - working directly with Product & Engineering teams to improve how they perform, innovate and grow.

You’ll take ownership of how capability is defined, developed and delivered across product and technology teams, bringing structure, consistency and clarity to an area that is currently fragmented. This is about improving real performance, looking at how teams ramp faster, build the right skills and operate more effectively in close partnership with senior stakeholders.

Your Remit

Strategy and Leadership

• Set the direction for how capability is built within Product & Technology
• Work with Product & Technology leaders to understand current gaps and future skill requirements
• Translate business priorities into practical development approaches
• Ensure learning is relevant, applied and tied to real work

Capability, Onboarding & Ecosystem

• Improve how new hires ramp up and become effective quickly
• Create a more consistent approach to onboarding across teams
• Bring structure to how capability is defined across different roles
• Ensure development is embedded into day-to-day workflows

Early Talent & Stakeholder Engagement

• Oversee the graduate and early careers approach
• Ensure junior talent is set up for long-term success
• Work closely with hiring and people teams to align capability and hiring
• Build strong relationships across senior stakeholders

What sets you up for success

• Proven experience building capability within product-led or technology organisations at scale, with a strong understanding of how these teams operate day to day
• Comfortable operating in environments that are complex, evolving and fast-paced
• Able to balance big-picture thinking with hands-on delivery

About You

• Experience working within or closely embedded in product and technology environments, with the ability to build credibility with engineering and product leaders
• Strong stakeholder management skills across senior and technical audiences
• Able to operate in ambiguous environments and bring structure
• Practical and delivery-focused, not purely theoretical
• Comfortable working across both strategy and execution
• Interest in how technology and AI are shaping how people learn and work

What’s On Offer

• Strong benefits including an employee share plan, private health cover, extended parental leave and flexible working
• Rare opportunity to define how capability is built across a global Product & Technology organisation
• Broad scope across capability, onboarding and early talent
• High visibility across senior leadership
• Flexible working environment
• Strong, collaborative culture

This role requires someone who understands how product and technology teams actually operate. You don’t need to be technical, but you do need to have worked closely within a product and technology environment to build credible, relevant capability. If this is you apply now or call Geri Condon at The Onset on 0404 183 291.