We’re working with an established Australian technology services business looking to hire a senior Growth Lead to build out their presence in Victoria.

This is a proper solution sales role. They’re not looking for someone who turns up with a product and tries to find somewhere to sell it. They want someone who can understand what’s happening within a customer, uncover the problem, bring the right people into the conversation and manage the opportunity all the way through to close.

There’s a good mix of account growth and new business. You’ll take ownership of a major existing enterprise customer where there’s significant opportunity to expand into other areas, while also developing new customers across Victoria. There’s already a flow of qualified leads coming through the business and its partners, so this isn’t about sitting there making cold calls all day.

Ideally, you’ll have 10+ years in technology sales and come from an MSP, integrator or technology services environment. You’ll have sold managed services before and understand what it takes to put together larger, more complex deals. Experience across networking, cyber or cloud would be ideal, but you don’t need to be the technical expert – there are plenty of specialists around you for that.

They’re particularly interested in people who have sold meaningful recurring managed services deals – think a minimum of $50k+ MRR – and who are comfortable dealing with multiple stakeholders across a customer rather than relying on one senior relationship.

The business itself has plenty of technical depth but still operates as a challenger in the market. It’s a relatively flat structure; senior leadership gets involved in deals, and good salespeople are given the autonomy to get on with it.

If you’ve got a strong managed services background and like the idea of building something in Victoria rather than inheriting a narrow patch, get in touch.

Russell@theonset.com.au / 0438984265

Director – Sales and Relationship Management

Lead growth. Build the engine. Enhance performance.

This is a standout opportunity for a commercially sharp sales leader to take ownership of a significant SME growth portfolio within an established, fast-moving technology-enabled business.

You’ll lead both new business and relationship management functions, with a clear mandate to improve acquisition, retention, customer utilisation and overall commercial performance.

This is not a role for someone who simply wants to manage a sales team.

We’re looking for a leader who knows how to create rhythm, discipline and accountability across a commercial function; someone who can build predictable pipeline, sharpen conversion, improve portfolio performance and create a genuinely high-performing team.

You’ll have ownership across:

• SME sales strategy, segmentation and go-to-market execution
• New customer acquisition and pipeline performance
• Retention, adoption and growth across an existing customer portfolio
• Leadership of Business Development and Relationship Management teams
• Forecasting, reporting, CRM discipline and sales effectiveness
• Performance metrics, scorecards and activity standards
• Recruitment, coaching and capability development
• Cross-functional collaboration across product, programs and operations

The business is looking for someone who can bring structure without bureaucracy, energy without noise, and a strong commercial lens to every decision.

You’ll bring deep experience across sales leadership or broader commercial roles, with a track record leading high-volume SME sales or customer portfolios. Experience within technology-enabled, platform, digital services, financial services or adjacent sectors will be highly regarded.

You’ll be particularly well suited if you:

• Love building high-performance sales cultures
• Are highly data and metrics driven
• Know Salesforce and understand what excellent CRM discipline looks like
• Can move comfortably between strategy and execution
• Know how to coach managers and frontline teams
• Understand that activity matters but outcomes matter more
• Have successfully improved pipeline visibility, conversion and forecast confidence

Success will ultimately be measured through customer acquisition, retention and utilisation growth, pipeline coverage, conversion, forecasting reliability and team productivity.

If you’re a commercially ambitious leader who enjoys building scalable sales organisations and creating measurable performance improvement, this is a role worth exploring.  

For more information please apply online or call Michelle rubinstein on 0413 463 043 for a confidential chat.

We are partnering with a high-growth B2B SaaS business to find the CRO who can help build their next chapter of global growth.

The business has built a mission-critical platform supporting heavy-industry sectors across their people, workflows and data. They’ve established a strong position in Australia, are growing at 60–70% YoY, and have a significant opportunity ahead across North America and global markets.

The foundations are there. The opportunity now is to take what’s working and build the team, structure and repeatable commercial motions required to scale globally.

This is a genuine player-coach CRO role. We’re looking for someone who can:

• Own the global revenue strategy, bringing greater discipline and predictability to pipeline, forecasting and performance.
• Build repeatable mid-market and enterprise sales motions, with experience across complex sales cycles and driving revenue growth.
• Lead and develop the commercial function across Sales, Customer Success, Marketing and Demand Generation.
• Build the structure and operating cadence required to scale successfully across multiple regions.
• Partner closely with the founders and leadership team to help shape the next stage of the business.

We’re looking for someone who has genuinely scaled a B2B SaaS or enterprise technology business before, ideally across vertical SaaS, industrial technology or complex enterprise software and knows what it takes to build a high-performing commercial function through significant growth.

The sweet spot is someone who has operated through the $20M+ ARR stage, owned a meaningful revenue number and can bring the commercial discipline required to turn an already successful sales motion into a predictable, global revenue engine.

Interested to learn more? Feel free to email Megan - megan@theonset.com.au

Some Data Scientists love research.
Some prefer the safety of large corporate teams.
Some chase FAANG logos.

And then there are the ones who just want to do great work with real-world AI — wherever the challenge is.

If you're in that last group, read on.

We're hiring a Data Scientist for a PE-backed AI consultancy with a growing national footprint (currently sub-10 people, but scaling fast). This team thrives on tackling high-impact, technically complex problems — from GenAI tooling to agent-based AI systems and government-grade infrastructure.

This role is open only to Australian Citizens due to upcoming work with federal agencies — if you have experience in or exposure to government departments, that’s a plus (but not essential).

What you’ll be doing:

• Building and deploying ML models and GenAI systems

• Working hands-on with AI agents, LLM pipelines, and secure environments

• Seeing your work go to production, not just proof-of-concept

• Collaborating with senior DS mentors who bring deep R&D and commercial expertise

What you bring:

• 5+ years hands-on experience in Data Science

• Strong Python skills across modelling and data wrangling

• Experience working with LLMs or AI agents (bonus points)

• Models in production (not just notebooks)

• PhD preferred, but not required

• Bonus: any background working on government or regulated data projects

Location:

Melbourne preferred
Open to Sydney-based candidates for the right fit
Must be an Australian Citizen (due to project security requirements)

Want to work with smart people, ship real AI solutions, and get your hands dirty?

Build, deploy, and enjoy.

Contact ronny@theonset.com.au or call 0448 808 848 to learn more.

You'll be joining an organisation at the start of a major technology transformation, where security will play a critical role in shaping what's next. In this role, you'll become its first dedicated Security Engineer. Reporting directly to the CTO, you'll play a pivotal role in building the security capability from the ground up, strengthening cyber maturity and helping shape the future direction of security across the business.

This is a broad, high-impact role where you'll combine hands-on security engineering with architecture, governance and strategic input. You'll work across Microsoft 365, Azure, Entra ID, AWS and hybrid infrastructure, improving identity, endpoint, cloud and data security while partnering with technical teams to embed security into major technology initiatives.

It's an opportunity to build rather than maintain. You'll establish security standards, mature policies and controls aligned to ISO 27001, drive security awareness, improve operational resilience and help create a security-first culture. As the security function grows, there is a genuine pathway into a future security leadership role.

Call, text or email if you have any questions or want to talk about the role.

Russell@theonset.com.au / 0438984265

No job description added

Lead Engineer – Payments | Sydney & Melbourne

We're partnering with a leading engineering organisation to hire multiple Lead Engineers to help shape the future of its payments technology.

This is a rare opportunity to join a team at the forefront of payments innovation, building technology that will continue to scale and evolve over the coming years. You'll work on highly available, high-throughput payment systems while remaining hands-on with modern engineering and playing a key role in defining the future direction of the platform.

This isn't a role where you'll simply deliver tickets. You'll have a genuine voice in platform strategy, architecture and engineering standards, working alongside Principal Engineers to solve complex technical challenges and influence how the platform evolves.

We're looking for engineers who thrive on ownership, enjoy challenging the status quo, and want to help build the next generation of payments technology.

What you'll be doing

• Drive architecture and technical direction across a modern, cloud-native payments platform.

• Design and build highly scalable, resilient Java microservices running on Google Cloud.

• Lead complex engineering initiatives from concept through to production.

• Influence platform strategy, architectural decisions and engineering best practices.

• Mentor and develop engineers through technical leadership, design reviews and coaching.

• Champion innovation, reliability, performance, security and operational excellence across the platform.

What you'll bring

• Extensive hands-on experience with Java and Spring Boot, building modern distributed systems.

• Strong experience developing cloud-native applications on Google Cloud Platform (GCP).

• Deep expertise in microservices, event-driven architecture, distributed systems and API design.

• Proven experience designing and delivering large-scale, high-throughput payments platforms, with a strong understanding of payment processing and financial transaction systems.

• Experience with NoSQL databases and building highly available, resilient platforms.

• A track record of leading complex engineering initiatives while remaining hands-on with software development.

• The confidence to influence technical direction, challenge ideas, contribute to architecture discussions and drive engineering excellence.

• Excellent communication skills with the ability to engage and influence stakeholders across engineering and the wider business.

Please note: This is a specialist opportunity requiring recent hands-on payments engineering experience combined with hands-on engineering leadership. We're looking for engineers who want to influence platform strategy, drive innovation and make a genuine impact. Only candidates with recent payments engineering experience will be contacted.

Location: Permanent opportunities available in Sydney and Melbourne.

Senior Software Engineer – Java | Payments Platform

Sydney or Melbourne | Permanent

If you're the type of engineer who enjoys solving complex distributed systems problems, influencing technical direction, and building software that operates at genuine scale, this is worth a look.

We're partnering with one of Australia's leading technology organisations as they continue investing in a next-generation payments platform. With significant long-term investment already committed, you'll be joining a business at a pivotal stage as they modernise and scale a platform that will underpin millions of critical financial transactions for years to come.

This is more than another Java role. You'll have the opportunity to shape engineering standards, influence platform strategy, introduce new ideas, and work alongside experienced engineers who genuinely care about building quality software.

What you'll be doing

• Build and evolve a modern, cloud-native payments platform using Java and Spring Boot.

• Design highly scalable, resilient microservices capable of handling high-volume transaction processing.

• Influence architecture, platform strategy and engineering best practices.

• Drive improvements around performance, reliability, observability and operational excellence.

• Work closely with Product, Architecture and Engineering teams to solve complex technical challenges.

• Champion modern engineering practices, including AI-assisted development, automation and continuous improvement.

• Mentor other engineers through code reviews, technical discussions and knowledge sharing.

What we're looking for

• Strong commercial experience with Java and Spring Boot.

• Experience building microservices and event-driven distributed systems.

• Exposure to Google Cloud Platform (GCP) and modern cloud-native architectures.

• Experience designing and delivering APIs for large-scale production systems.

• Strong understanding of software reliability, resilience and security.

• Experience contributing to incident management and continuous platform improvement.

• Comfortable using AI engineering tools to improve development productivity.

• Excellent communication skills and the confidence to influence technical decisions.

• Experience within payments, cards, banking or other high-throughput transactional environments is highly regarded.

Why this opportunity?

• Help shape a strategic payments platform that will continue to evolve over the coming years.

• Influence technical direction rather than simply delivering tickets.

• Work on genuinely complex engineering challenges at enterprise scale.

• Join a collaborative, high-performing engineering culture that values ownership and innovation.

• Be surrounded by experienced engineers who enjoy solving difficult technical problems.

• Long-term career progression with opportunities to grow your technical influence as the platform expands.

If you're looking for an environment where your ideas will be heard, your technical expertise will have genuine impact, and you'll play a key role in shaping the future of a large-scale payments platform, we'd love to hear from you.

Apply now or reach out for a confidential discussion.

End User Support Technician / Helpdesk – 12+ Month Contract - Level 1 & 2

📍 Sydney CBD | 🔐 NV1 Clearance Required | 💻 Enterprise IT Environment

Ready to take your IT support career to the next level?

We’re looking for a hands-on, customer-focused End User Support Technician to join a high-performing team supporting critical enterprise technology environments across Sydney, Norwa and occasional visits to Canberra sites. This is your opportunity to work on cutting-edge IT systems in a fast-paced, collaborative environment where no two days are the same.

If you thrive on solving problems, supporting users, and being the go-to technical expert — this role is for you.

🚀 What You’ll Be Doing

As the frontline lead for Desktop & End User Support (Level 1 & 2), you’ll play a vital role in keeping operations running smoothly across multiple locations.

Your day-to-day will include

✅ Supporting enterprise IT devices, systems, and infrastructure
✅ Troubleshooting desktops, laptops, mobile devices, networks, and AV hardware
✅ Installing, configuring, monitoring, and maintaining IT environments
✅ Managing incidents and service requests through ticketing systems
✅ Performing upgrades, preventative maintenance, and emergency support tasks
✅ Deploying software and hardware across user environments
✅ Supporting remote sites when required (travel may be involved)
✅ Assisting users with onboarding and IT orientation
✅ Contributing to technical documentation and process improvements
✅ Ensuring security and compliance standards are maintained

🎯 What We’re Looking For

Technical Skills & Experience

✔ 3-4+ years’ experience in Desktop / PC Support
✔ Strong experience supporting Windows 11 environments
✔ Experience with ITSM / ticket management platforms (ServiceNow highly regarded)
✔ Knowledge of PC hardware, peripherals, LAN networking, Fibre/Ethernet
✔ Exposure to enterprise IT environments and infrastructure support
✔ Strong troubleshooting and analytical skills
✔ Ability to work independently and manage competing priorities
✔ Certificate-level IT qualification or equivalent experience

🌟 About You

You’re someone who:
🔹 Loves solving technical challenges
🔹 Delivers exceptional customer service
🔹 Communicates confidently with both technical and non-technical users
🔹 Thrives in fast-paced environments
🔹 Is proactive, adaptable, and eager to learn new technologies
🔹 Enjoys being part of a collaborative, high-performing team

🔐 Security Clearance Requirement

Please note: This role is only open to Australian Citizens with a current Australian Government Security Clearance, preferably at NV1 level.

💥 Why This Opportunity?

✨ Long-term 12+ month contract - opportunity for an ongoing contract/renewable
✨ Enterprise-scale technology environment
✨ Opportunity to work with global IT teams
✨ Varied and engaging technical work
✨ Supportive team culture
✨ Sydney CBD based - onsite

📩 Apply Now

If you're an experienced IT Support professional looking for your next exciting contract opportunity, we’d love to hear from you.

Apply today or reach out to Christina at 📧 christina@theonset.com.au to find out more!