Senior Product Manager – Digital Acquisition

Leading eCommerce & Subscription Business

We are looking for a Senior Product Manager- Digital Acquisition to own and optimise the top-of-funnel digital experience across a high-growth eCommerce and subscription business.

This role is laser-focused on driving new customer acquisition through performance-led digital journeys, sitting at the intersection of product, growth marketing, data, and engineering. You will own how customers land, convert, and progress through the acquisition funnel, with clear accountability for conversion, CAC efficiency, and first-purchase revenue.

This is not a generalist product role. It is a commercial, metric-driven acquisition role.

What you will own

• End-to-end ownership of the acquisition funnel, from first touch through to checkout

• Performance of all acquisition surfaces including landing pages, product pages, cross-sell placement, cart, and checkout

• Continuous optimisation of conversion across paid and organic traffic

• The CRO and experimentation roadmap, including A/B and multivariate testing

• Close partnership with Performance and Growth Marketing, translating channel insights into product-led improvements

• Acquisition KPIs including conversion rate, funnel drop-off, CAC efficiency, first-purchase revenue, and customer quality

• Improvement of multi-product and pricing funnels to maximise acquisition value

• Delivery of outcomes within a constrained and evolving platform environment

What we are specifically looking for

You must be able to demonstrate:

• Deep experience in digital acquisition and top-of-funnel optimisation within an eCommerce or DTC environment

• Strong fluency in performance marketing channels such as Meta, TikTok, and paid search, with the ability to partner credibly with growth teams

• A proven track record of driving measurable conversion and revenue uplift, not just shipping features

• Hands-on experience leading CRO and experimentation programs, with clear examples of wins delivered

• Strong commercial judgement, including the ability to assess trade-offs between conversion, CAC, and LTV

• Confidence operating in imperfect or constrained platforms, prioritising impact over perfection

• Clear, structured product thinking and the ability to make data-led decisions

What will set you apart

• Experience optimising acquisition funnels in subscription-based businesses

• Comfort working across multiple entry points and traffic sources at scale

• Principal-level thinking with the potential to grow into broader leadership responsibility

• A bias for action, accountability, and measurable outcomes

Why this role

• High-impact role with clear ownership of acquisition outcomes

• Direct influence on growth, revenue, and customer quality

• Close collaboration with senior product and growth leaders

• Opportunity to shape and mature the acquisition capability of a leading eCommerce brand

UX/UI Product Designer - High Growth Fintech

• Solve complex business and user problems
• Work across the full product lifecycle
• Shape the user experience of a growing B2B SaaS platform
•  

Our client's philosophy is simple: design is never done and due to incredible growth, they are looking for a talented, curious and versatile Product Designer who thrives on solving complex business and user problems; someone who never stops pushing their work to be better.

This is a hands-on, hybrid UX and UI role, suited to a designer who wants to work across the full product lifecycle from research, ideation, prototyping, testing and delivery. You’ll play a key part in shaping the user experience of a growing B2B SaaS platform that’s transforming a traditionally complex process into something intuitive and effortless.

You’ll collaborate with a tight-knit product and engineering team to design platform features that adhere to established principles and extend the design system, while also working directly with clients and testing with real users.

There is an existing small but mighty design team in place so there's plenty of scope for ownership, creative problem-solving and innovation. If you enjoy variety, autonomy, and working across a broad design space, this is your next move.

You’ll:

• Design and deliver end-to-end experiences for a B2B SaaS product.

• Conduct user research and translate insights into elegant, practical solutions.

• Create wireframes, prototypes, and high-fidelity designs that bring ideas to life.

• Collaborate closely with engineering and client teams to bring your designs to production.

• Support client projects with customised, branded design assets.

• Continuously look for ways to improve our processes, products and design system.

You bring:

• Solid product design experience (not just websites - actual digital products and systems).

• A portfolio showcasing strong visual, interaction, and UX design across web applications.

• Experience designing B2B or complex multi-user platforms.

• Proficiency in Figma and a solid grasp of responsive design principles.

• The ability to collaborate across time zones (Australia + Europe).

• A mindset of curiosity, creativity and continual improvement.

You’ll join a forward-thinking product business that’s known for pushing boundaries in user experience and currently in an exciting phase of rapid growth.

If you love the craft of design, want to see your work have real impact and believe great design is never truly finished, I'd love to hear from you.

For more information please apply online or call Michelle Rubinstein at The Onset on 0413 463 043.

Own Strategic Technical Partnerships in Deep Tech

Imagine sitting at the intersection of product, engineering, and commercial. You will own critical external partnerships from first technical conversation through to successful field deployment.

This is your opportunity to play a pivotal role in scaling breakthrough hardware technology from prototype to real-world impact.

We’re looking for a commercially astute, technically credible operator who can combine structured thinking with hands-on delivery.

In this role, you’ll:

• Lead technical scoping conversations and convert qualified opportunities into active partnerships.

• Translate complex engineering capability into clear, aligned partner requirements.

• Own delivery across field trials and early deployments, ensuring performance meets expectations.

• Build trusted relationships with technical and commercial stakeholders, including government-adjacent organisations.

• Establish repeatable partnership processes that enable scale as the business grows.

The ideal candidate has experience in hardware, engineering, or deep tech environments, thrives in ambiguity, and is comfortable managing multiple stakeholders across technical and commercial teams.

It’s end-to-end ownership of partner outcomes in a company moving from prototype to product at a pivotal growth stage.

For more information, call Megan on 0415 786 968 or email megan@theonset.com.au

The ERP Manager will lead the adoption, integration, and optimisation of NetSuite across finance and supply chain teams. While the organisation has been using NetSuite for the past two years, overall usage and adoption remain low. The role will build on the strong usage by the small finance and supply chain team, expanding adoption across the business and onboarding new users, particularly as the finance team is eager to engage more with NetSuite. The logistics team has many requests focused on bringing third-party integrations onto the platform.

They will act as the main consultant for internal and external stakeholders, capturing requirements, understanding pain points, and advising on feature builds, system upgrades, and the replacement of the current integration platform. They will drive adoption to reduce order errors and improve operational efficiency, manage small projects, and prioritise work to ensure ERP initiatives meet business objectives. They will also lead and mentor a small team, while partnering across finance, supply chain, and logistics teams to optimise workflows, enhance processes, and deliver ongoing integration, upgrade, and maintenance improvements.

The ideal candidate has strong NetSuite and ERP experience and a proven ability to drive adoption, operational improvements, and stakeholder engagement while leading a small team.

No job description added

Sshh! Can You Keep a SECRET?

Specialist Helpdesk / Technician | Windows 11 - Desktop Support
📍 Williamtown, NSW
📅 12 Month Contract (Potential to Extend)
🔒 NV1/NV2 Clearance Required

Ready to put your tech skills to work... under wraps?

Please note: You must be an Australian citizen in order to apply for this role and have current NV1/NV2 Australian Government security clearance. Thank you.

Join a globally respected private organisation supporting an Australian Government operation. This is your chance to work behind the scenes—literally—with a team that operates at SECRET and TOP SECRET clearance levels.

Why this role?

• Long-term career potential: Start on contract, with future opportunities for permanency.
• Security-cleared? You’re already in rare company—this role opens doors to future opportunities.
• Work on impactful projects with real-world importance.

What you’ll be doing

• Provide IT support and troubleshoot moderately complex delivery systems or network issues.
• Escalate and coordinate with vendors on hardware or networking problems.
• Assist with configuration management of basic computing delivery systems.
• Ensure documentation is kept up to date and aligned with policies and procedures.
• Respond to service desk tasks and support tickets in a timely, professional manner.
• Ensure IT operations meet industry standards and compliance requirements.

What we’re looking for
✔ 3+ years' experience in PC support, specifically Windows 11 environments
✔ Strong understanding of networked PCs and peripherals
✔ Excellent communication and troubleshooting skills
✔ Certificate-level IT qualifications (and ideally 4+ years' relevant experience)
✔ Ability to work independently, take initiative, and follow through
✔ NV1 or NV2 clearance (Australian Citizens only)
✔ Willingness to travel to remote sites as needed, and occasionally work out-of-hours/on-call
✔ Valid driver’s license

Bonus points if you

• Have experience in secure environments
• Thrive in fast-paced, high-trust teams
• Love tech but also like keeping things hush-hush

🎯 Interested? Apply online or reach out to Steven at steven@theonset.com.au.

Top-secret tech support isn’t for everyone. But if you’ve got the clearance, we’ve got the opportunity.

#LI-AL1

We’re hiring a Case Manager who will play a critical role in delivering outstanding migration support and driving improvements to the migration industry —working directly with clients, managing applications and helping shape the systems that scale our impact.

We’re looking for someone with legal training and a start-up mindset. Someone who takes full ownership of their work, thrives in ambiguity, and is laser-focused on making the migration journey radically better for clients. This role is perfect for a lawyer who wants to move into start-ups, as it’s an opportunity to utilise your legal experience whilst building a much broader operational skillset - as well as gaining exposure to an early stage business.

The Role (What You’ll Be Doing)

• Own the Client Journey: You’ll manage client communications, onboarding, task coordination, and application tracking across partner and skilled visa pathways.
• Deliver Excellent Outcomes: Work with Registered Migration Agents to prepare and review visa applications, complete government forms, and manage evidence gathering with a high attention to detail.
• Streamline and Systematise: Identify workflow bottlenecks and help implement tools and processes that improve speed, quality, and consistency.
• Support Growth Initiatives: Collaborate across the business—whether it's creating templates, helping with internal training, or refining email sequences.
• Wear Multiple Hats: You'll join a small team—so your role may flex into ops or growth where needed.

About You (Who You Are)

Must-Have

• A law degree, practising certificate and 1–3 years of experience working as a lawyer in any jurisdiction.
• 1–3 years of experience working in a start-up or early-stage, fast-paced environment.
• Demonstrated track record of outperforming peers in academic, professional, or extracurricular settings.
• A client-obsessed mindset—you consistently put client outcomes first, and use this to guide decisions and problem solving.
• High ownership and agency—you work autonomously, identify problems before they become blockers, and take pride in doing things well.
• Exceptional written and verbal communication skills.
• Strong organisational ability and attention to detail under pressure.

Nice-to-Have

• Experience in the migration or legal tech sector.
• Experience using tools like Hubspot, Notion, Slack.
• Interest in or knowledge of the Australian visa system (training will be provided).

This is more than just a job. It’s a chance to join a fast-moving, innovative scale-up that is committed to helping employees grow both personally and professionally, while delivering solutions that genuinely transform its clients’ businesses.

As a Software Implementation Consultant, you’ll sit at the intersection of technology and business, helping clients translate complex processes into smart, scalable system configurations.

We’re looking for someone who loves solving problems, isn’t afraid to dive into the code, and enjoys collaborating with both technical teams and customers.

What You’ll Do

• Configure the platform: data models, workflows, business rules, and financial calculations.
• Analyse and transform data for system integrations.
• Test and validate solutions to ensure quality delivery.
• Work closely with clients and developers to translate requirements into technical action.
• Document changes, track progress, and help shape new product features.

What we are looking for 

• Hands-on coding experience (Java, C#, C++, Python, or similar OOP languages).
• A genuine passion for technology and curiosity about how things work.
• Strong logical thinking and problem-solving skills.
• Experience with databases (SQL) and software configuration.
• Ability to communicate clearly with both technical and non-technical stakeholders.
• (Bonus) Experience in general insurance, SaaS or complex rule-based systems.

*University-level coding experience is welcome along with 1-2 years of commercial experience; what matters most is your curiosity, initiative, and drive to learn.

Why You’ll Love this role 

• Work with smart, collaborative people who value humility and continuous improvement.
• Be part of a scale-up that encourages growth and internal promotion. 
• Combine your technical skills and customer insight to deliver real impact.
• Flexible workplace 

If you would like more information, reach out to Karen at The Onset, 0450530351, email Karen@theonset.com.au or apply online