Lead the Charge in Field Operations Excellence

Are you an accomplished leader ready to enhance sales operations and streamline field processes in a dynamic, high-growth environment?

We’re on the hunt for a Senior Manager, Revenue Operations to drive operational success and empower our sales teams globally. This is your opportunity to lead initiatives that directly impact cutting-edge industries and high-tech innovation.

What You’ll Do

• Optimize Operations: Design and implement scalable field operations processes to enhance efficiency and effectiveness.
• Collaborate Across Teams: Partner with sales leaders and cross-functional stakeholders to align strategies and achieve organizational goals.
• Lead Sales Enablement: Develop tools, processes, and resources to empower sales teams and improve performance.
• Drive Insights: Analyze sales performance data to uncover opportunities and support decision-making.
• Team Leadership: Build and mentor a high-performing team to support field operations and sales growth.

What You Bring

• Experience: 7–10 years in sales operations, field operations, or similar roles, ideally within high-tech or industrial sectors.
• Leadership: Proven ability to lead teams and drive cross-functional collaboration.
• Skills: Expertise in CRM platforms (e.g., Salesforce) and a strong analytical mindset.
• Adaptability: Thrive in fast-paced environments with evolving priorities.

Why Join Us?

• Shape the future of sales operations in a technology-driven organization.
• Collaborate with industry leaders on impactful, high-visibility projects.
• Enjoy a supportive and innovative work culture with growth opportunities.

Interested?
Apply now and redefine the future of field operations. For questions, contact Megan at megan@theonset.com.au. Let’s create something extraordinary together!

The Role

As our IT Solutions Manager, you’ll lead the design, integration, and deployment of critical systems, with a particular focus on Salesforce CRM, payment systems, and API integrations. You’ll ensure seamless connectivity across multiple platforms, provide hands-on leadership for end-to-end system testing, and deliver solutions that are scalable, secure, and high-performing.

This is a hands-on leadership role, combining solution architecture, technical project management, and operational support. You’ll play a vital role in ensuring that Able Foods achieves its vision of creating a digitally connected and customer-centric platform.

Key Responsibilities

• Solution Design & Architecture:

  • Lead the technical architecture for the eCommerce platform, Salesforce integration, and payment system integration.
  • Ensure the design is robust, scalable, and aligns with the company’s long-term technical strategy.
  • Address gaps in existing designs, focusing on performance, security, and maintainability.

• API and System Integrations:

  • Oversee the seamless integration of Salesforce with eCommerce platforms (e.g., Shopify, StoreConnect) and payment systems (e.g., Stripe, PayPal).
  • Manage approximately 15 product interfaces across multiple systems, ensuring consistent and reliable data flow without relying on middleware.
  • Implement strategies for API integrations, data mapping, and front-to-back-end synchronization.

• End-to-End Testing:

  • Define and execute a comprehensive strategy for end-to-end testing, ensuring seamless functionality across all integration points.
  • Oversee integration testing, load testing, and system-wide validation to deliver a platform that performs under peak conditions.
  • Resolve performance bottlenecks and ensure error-free deployments.

• Vendor Management:

  • Act as the primary technical liaison for vendors, ensuring deliverables align with overall project objectives.
  • Coordinate across multiple vendor teams with varying levels of engagement to meet quality and timeline requirements.
  • Provide technical guidance to vendors and resolve integration challenges as they arise.

• Operational Support & Deployment:

  • Lead the transition from development to production, ensuring a seamless deployment process for all integrated systems.
  • Provide post-launch support, troubleshooting issues, and optimizing system performance.
  • Establish strategies for long-term system scalability, maintainability, and flexibility to support evolving business needs.

About You

We’re looking for a passionate IT professional with a strong background in Salesforce CRM, payment systems, and API-based integrations. You excel at managing complex projects, coordinating with multiple vendors, and delivering high-quality technical solutions.

Your Experience and Education

• Bachelor’s degree in Computer Science, IT, Engineering, or related fields.
• 5+ years’ experience as an IT Solutions Manager, Solution Architect, or equivalent.
• Proven expertise in Salesforce integrations with eCommerce platforms and payment systems.
• Experience managing complex, multi-vendor integration projects.
• Strong background in API-based integration (REST, SOAP), data mapping, and eCommerce ecosystems.

Your Technical Skills

• Advanced knowledge of Salesforce development and integration (Apex, Lightning, Salesforce APIs).
• Expertise in integrating payment systems (e.g., Stripe, PayPal) into CRM and eCommerce platforms.
• Strong understanding of API integration standards, data synchronization, and security best practices (e.g., OAuth, SSL/TLS, PCI-DSS).
• Proficiency in system testing methodologies, including end-to-end testing and performance optimization.
• Familiarity with cloud platforms (e.g., AWS, Azure) is a plus.

Your Soft Skills

• Strong communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Problem-solving mindset, with the ability to manage complex challenges in a fast-paced environment.
• Leadership and mentorship capabilities, guiding teams and vendors toward successful outcomes.

Why Join Able Foods?

At Able Foods, you’ll find more than a job—you’ll find a purpose-driven career in an organisation that values innovation, collaboration, and positive impact.

Here’s what you’ll get:

• Impact: Be part of a company making a real difference in people’s lives.
• Growth: Work on challenging projects with exceptional opportunities for career development.
• Flexibility: Enjoy hybrid working arrangements, including access to our Surry Hills HQ and support for your home office setup.
• Culture: Join a creative, collaborative team that values your ideas and expertise.

Ready to Lead the Future of IT Solutions?

If you’re a strategic thinker with hands-on expertise in Salesforce, payments, and integrations, we’d love to hear from you. Apply now and take the lead in building innovative technical solutions for a for-purpose organisation.

• Have an impact in a key department within a Big Four bank
• Remote working options from Sydney or Melbourne
• $800 - $950 a day depending on seniority

Contract opportunities for Senior Service / Strategic Designers.

We’re working with a reputable consultancy who have a number of opportunities with one of the Big Four Banks.

With roles across Business Banking, Business Lending, Financial Crime, and Consumer Finance, they’re looking for SMEs in these spaces to help deliver the future of these offerings.

These engagements will run for at least six months and you will ideally be based in Sydney or Melbourne.

The day rate for this role depends on the candidate's seniority, but we’re looking around $800-950 a day inclusive of super. 

What you will be doing…

• Continuously enhancing the customer experience across these offerings by understanding the voice of the customer and business structures through a UX lens.
• Taking a strategic design approach to navigate the complexities within the given area of the business.
• Collaborate with the senior stakeholders of the relevant department to understand its intricacies.
• Delving into market trends and defining the vision with a roadmap view.

What you will bring…

• Circa 5 years of experience working as a UX, Service, or Strategic Design (or similar).
• Experience working in a complex organisation.
• Experience in digitisng complex manual processes.
• Confidence in managing a range of senior stakeholders. 

Want to know more? Please apply through the link with your CV and portfolio, or email michael@theonset.com.au

About the Role
This role offers an exceptional opportunity for a seasoned Professional Services Manager to lead the consulting arm of the Delivery team in a scale up. As a vital member of the leadership team and reporting to the Head of Delivery, the successful candidate will leverage their technical expertise to surpass client expectations, drive business growth, and strengthen the company’s standing as a leader in integrated insurance distribution solutions.

Responsibilities Include:

• Leading and motivating a high-performing Professional Services team, fostering a collaborative environment rooted in innovation and excellence.
• Establishing a center of excellence focused on best practices and tailored solutions that meet client needs.
• Mentoring current and future leaders within the team, building a resilient, high-achieving consulting division.
• Ensuring efficient, quality-focused, and cost-effective project delivery, meeting timelines and budgets consistently.
• Collaborating across functions to achieve strategic goals and enhance the company's competitive position in the market.

Required Qualifications:

• Proven experience in Professional Services management, particularly from a vendor-side perspective with direct customer delivery expertise.
• Strong leadership and change management skills, with a history of building and sustaining cohesive, results-oriented teams.
• Proficiency in managing both waterfall and agile software delivery methodologies.
• A strategic thinker with strong commercial awareness, analytical abilities, and a commitment to continuous learning and development.

Qualified candidates ready to lead and inspire are encouraged to apply for this dynamic role, offering the chance to contribute to a company that values excellence, collaboration, and innovation. Send an email to priya@theonset.com.au for a confidential conversation. 

#LI-AL1

Growth Lead - Tech Scale Up

• Leverage your growth/performance/product/channel marketing expertise 
• Demonstrated tech scale up experience highly desirable
• Ability to formulate and execute a growth strategy is a must

Amplify the growth trajectory of an AI-powered platform that is delivering innovative solutions to their customers.

With an already impressive market awareness and a powerful and repeatable paid acquisition engine in place, this is a non traditional Growth role leading and driving future growth and scale.

The Role at a Glance

As a product led growth expert you'll drive organic growth channels and user re-engagement to hyper-scale the revenue curve and lower CAC.  You'll:

• Drive user acquisition, PLG loops, re-engagement and retention.
• Take a test and learn approach through data-driven and insights led experimentation, ensuring maximum ROI is achieved.
• Leverage a range of marketing channels that you see fit to drive results.

What You Bring

With a demonstrated in-house background in the tech scale up or start up space, you'll bring growth expertise either in Product Marketing, SEO/Paid, Lifecycle marketing or a blend of all 3!  Experience in driving marketplace group will be a huge bonus and a proven track record driving growth without reliance on paid channels is vital. 

This is not a traditional Growth role so if you're curious to hear more please apply online or call Michelle Rubinstein at The Onset on 0413 463 043.

Senior Systems Engineer – Join a Revolution 

Location: Sydney or Sunshine Coast or Brisbane | Flexible Working Options Available

About the Role

Ready to be a key player in transforming how businesses approach technology? We are looking for a Senior Systems Engineer to join a forward-thinking company dedicated to delivering world-class customer experiences through modern tech solutions. If you thrive on solving complex challenges and have a passion for building systems that are secure, scalable, and user-friendly, we want to hear from you.

Your Impact: 

• Architect & Innovate: Design and implement secure, reliable IT systems that are the backbone of a truly customer-first platform.
• Drive Security & Compliance: Implement Zero Trust principles across the tech stack, ensuring that security is baked into every aspect of our infrastructure.
• Automation Champion: Focus on automation to empower teams and elevate operational efficiency, making self-service the cornerstone of the company’s IT culture.
• Collaborate Cross-Functionally: Build relationships across teams—Engineering, Customer Support, Product, and more—to create innovative, customer-centric solutions that push boundaries and improve experiences.
• Solve Complex Problems: Own technical escalations and complex system issues, driving effective solutions that keep everything running smoothly.
• Continuous Innovation: Be a key part of the company’s journey to adopt cutting-edge technologies, from cloud-native solutions to new productivity platforms.

What You Bring:

• Strong experience with Identity Providers like Azure or Okta, and a proven ability to apply Zero Trust principles to systems engineering.
• Expertise in managing Apple devices (Jamf or similar tools) and experience with cloud-based services such as Cloudflare Zero Trust or Twingate.
• Demonstrated success in managing enterprise-scale productivity platforms (Google Workspace, Office 365), ensuring they’re optimised for collaboration and security.
• Experience working in a regulated or compliance-driven environment—critical for delivering world-class solutions with security at the forefront.
• A track record of leading complex technical projects from start to finish, including designing, implementing, and providing hypercare support.
• Strong troubleshooting skills across networks, VPNs, and tech stacks—ready to dive deep and resolve issues efficiently.

Why You’ll Love It Here

• Impact: As part of this innovative team, your work will directly shape the future for this industry and the customer experiences of tomorrow.
• Growth Opportunities: With rapid growth on the horizon, you’ll have the chance to develop new skills and take on increasing responsibility.
• Flexibility: We trust you to get the job done, not just be at your desk. Enjoy flexibility with remote work options and an environment that values results over hours.
• Continuous Learning: This organisation believes in development, offering an annual professional development allowance for things like courses, conferences, and even gym memberships to keep you at your best.

If you're passionate about using technology to drive change and looking for a dynamic, high-impact role where you can make a difference—this is the opportunity for you. Hit the apply button or email me at geri@theonset.com.au or call me on 0404 183 291

Digital Solution Architect - Mobile - 6 Month Contract

• Extensive Solution Architect experience on Digital Transformations within enterprise environments
• Strong mobile experience and recent work on real-time customer personalisation
• Excellent strategic vision and influencing skills

For more information please apply online.

Firmware Engineer
up to $120k + super + bonus

Sydney, Inner West

You’ve probably heard this quote from Henry Ford before.

“If I had asked people what they wanted, they would have said faster horses.” 

I imagine what he really means is people usually want improvements to what they already know instead of imagining something completely new.

And that’s what you’ll be doing here, designing firmware for products, creating a new category in consumer electronics.

You’ll do it in an environment that challenges its engineers to focus on the problem, not just the immediate solution. 

Where time and resource is allocated to R&D for exploratory projects that might not have immediate returns. A safe space to imagine something new. 

More about the job… 

You’ll contribute to the product roadmap with a mixture of board bring up, PCB and firmware design where you’ll have more creativity than usual because this is all greenfield new product development. 

With the guidance and mentoring of Senior Engineers, you’ll own more of your own projects and lead your designs through the full engineering lifecycle. 

In 12 months, people will be buying something you designed. 

So what do you need?

You’ve got a relevant computer science or electrical engineering degree and anywhere between 1 and 5 years of experience designing firmware. 

The day-to-day tech you’ll work with is C for embedded systems (both bare metal and RTOS applications) and STM32. 

Want to find out more? Send an email or give me a call. Julien@theonset.com.au / 0406 158 832. 

Don’t worry if your CV isn’t up to date, we can work on that later.