Job Description

Lead Product Designer

Full-time | Hybrid (Sydney)

About the Role

We’re looking for a talented Product Designer to join a fast-growing SaaS scale-up on a mission to redefine how complex workflows are managed in enterprise environments. This is an opportunity to join a high-impact team at a pivotal stage of growth, designing for a platform with ambitious plans to expand globally and integrate cutting-edge AI capabilities.

You’ll have a key role in shaping the user experience across the product suite, solving challenging design problems, and driving improvements that make a measurable difference for thousands of users.

What You’ll Be Doing

• Lead major UI/UX improvements across the platform, with an immediate focus on redesigning our intake and matter management product, modernising workflows, and introducing a new design system.

• Conduct deep user research and discovery to build a more robust understanding of target user personas and embed this thinking in every design decision.

• Work closely with product managers, engineers, and stakeholders to conceptualise, prototype, and deliver experiences that delight users while driving business outcomes.

• Build and evolve a scalable design system, improving consistency and design quality across a large and complex product surface area.

• Influence not just execution but product direction, bringing user insights into roadmap conversations.

What Success Looks Like (6–12 Months)

• A significant uplift in UI quality and design consistency across the platform.

• Improved team understanding of user personas, backed by strong discovery and research.

• A well-defined and adopted design system powering faster, higher-quality iterations.

• Strong design leadership in tackling historical product design debt, making workflows simpler and more intuitive.

What We’re Looking For

• 5+ years of experience in product design for SaaS, ideally within complex workflow or enterprise platforms.

• Strong UX strategy and UI execution skills, with experience running discovery and user testing.

• Proven track record of developing or scaling design systems.

• Proficiency with Figma and familiarity with component libraries like Storybook.

• Ability to collaborate effectively, influencing product direction as well as execution.

• Bonus: exposure to AI-powered products or front-end development.

Why This Role is Exciting

• Impact: The platform is undergoing a full UI/UX overhaul - your work will be highly visible and transformational.

• Growth: Opportunity to design new AI-powered features and help shape the future of a market-leading product.

• Culture: Join a small, high-performing, and ambitious team where design is valued at the leadership level.

• Flexibility & benefits: Competitive salary, equity options, hybrid work model, and strong investment in your professional development.

Please apply with resume and portfolio showcasing clearly your design process as well as previous enterprise level work. This role is not suitable for junior designers or graphic designers so please read carefully and gauge suitability when applying. Feel free to apply here or shoot your resume and portfolio to tania@theonset.com.au

This role is based in Sydney and you must have full rights to work in Australia to be eligible for the role.

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