Job Description

Social Media and Online Community Manager

San Francisco Bay Area | AI Infrastructure | $130,000–$160,000 + Bonus + Equity

We are currently partnering with a category-defining AI cloud infrastructure company that is powering the next generation of artificial intelligence.

This organisation is a leading AI Cloud Service Provider delivering large-scale GPU clusters for AI training and inference. Its vertically integrated platform spans grid-connected land and data centers across renewable-rich regions in the US and Canada. The company builds, owns, and operates its infrastructure powered by 100% renewable energy enabling responsible, scalable, high-performance compute for some of the world’s most ambitious AI innovators.

Sustainability, long-term thinking, and positive community impact are embedded into its operating model.

They are now looking to hire a creative, technically curious, and community-first Social Media and Online Community Manager to elevate their digital presence and build a high-impact global community around AI cloud and infrastructure.

If you thrive at the intersection of AI, cloud, infrastructure, and developer culture, this is a rare opportunity to help shape the voice of a company powering the AI revolution.

The Opportunity

In this role, you will define and scale the company’s digital voice across social and community platforms, engaging developers, founders, AI-native companies, enterprise customers and infrastructure partners.

You’ll sit at the center of Marketing, Commercial, Product and Investor Relations, translating complex technical innovation into clear, compelling stories that build credibility and trust.

Key Responsibilities

Social Media Strategy & Execution

• Lead global presence across X (Twitter), LinkedIn, YouTube, Discord, Reddit and emerging platforms

• Develop and manage an editorial calendar aligned with product launches, events and investor milestones

• Create technically credible, visually engaging content tailored to enterprise and AI-savvy audiences

• Collaborate cross-functionally to ensure consistency and impact

Online Community Growth and Engagement

• Build and nurture a thriving technical community across Discord and Reddit

• Launch engagement programs such as AMAs, office hours and community spotlights

• Moderate conversations to ensure productive, inclusive dialogue

• Identify and empower early adopters and advocates

Brand Voice and Positioning

• Define and maintain a consistent, authoritative digital voice

• Translate technical roadmap updates into commercially relevant narratives

• Strengthen positioning as a leader in AI infrastructure

Insights and Feedback

• Track analytics, engagement metrics and community sentiment

• Surface insights to Product, Marketing, Commercial and Investor Relations teams

• Provide real-time user feedback to inform positioning and experience

Thought Leadership and Activation

• Amplify launches, campaigns and key event moments

• Engage in timely AI and infrastructure conversations

• Support executive and company-level thought leadership initiatives

Ideal Background

• Deep experience in developer community, technical marketing or social media roles (cloud, AI, or infrastructure preferred)

• Proven ability to grow and engage technical/developer audiences

• Exceptional writing skills and ability to simplify complex technical concepts

• Deep familiarity with X, LinkedIn, YouTube, Discord, Reddit, and analytics tools

• Data-driven, experimental mindset

• Comfortable in a fast-paced, high-growth environment

If you’re excited by AI, energised by developer communities, and motivated to help shape the voice of a company building the infrastructure behind the AI revolution, please apply online or email Michelle Rubinstein at The Onset on 0413 463 043.