Job Description

This is more than just a job - it’s a chance to be part of a fast-moving, innovative scale up in the insurance tech space. This business is committed to helping their employees grow, both personally and professionally.

As a Software Implementation Consultant, you’ll play a key role in bridging the gap between the platform and customer needs.

We’re looking for someone who brings a strong software engineering background and has since moved into a more customer-facing or implementation-focused role. You’re equally confident writing code as you are running workshops, gathering requirements, and working closely with stakeholders to deliver solutions that stick.

This could suit a former engineer who’s transitioned into a hands-on implementation or Technical BA role, and enjoys being the translator between business/customer needs and technical execution — without stepping away from the tech.

It's a great opportunity to combine your engineering expertise, technical prowess, and customer-facing skills to deliver tailored solutions that genuinely transform the clients' businesses.

What You'll Do

• Configure the platform to meet customer requirements, including data models, workflows, business rules, financial calculations, and document templates.
• Prepare and execute system and integration testing to ensure the delivered solution meets expectations.
• Analyse data conversion requirements, mapping and transforming data as needed.
• Facilitate discussions with technical and non-technical stakeholders, translating complex requirements into actionable solutions.
• Create and maintain project documentation such as change requests, and project tracking reports.
• Collaborate with development teams to spec and design new features for the platform.

You'll likely transition into this role well if you have:

• A background in software engineering, or a coding background
• Experience with hands on object-oriented programming (OOP) (e.g., Java, C++, JavaScript, Groovy).
• Experience configuring large and/or complex software packages.
• Knowledge of relational databases (SQL)
• Hands on experience in writing business requirements, process maps, and technical specifications.
• Familiarity with software development methodologies (Agile/Waterfall).
• Strong stakeholder management and customer-facing experience.

 If you’re looking for a role that combines technical implementation with customer impact, drop me a note: ailbhe@theonset.com.au

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