UX/UI Product Designer - High Growth Fintech

• Solve complex business and user problems
• Work across the full product lifecycle
• Shape the user experience of a growing B2B SaaS platform
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Our client's philosophy is simple: design is never done and due to incredible growth, they are looking for a talented, curious and versatile Product Designer who thrives on solving complex business and user problems; someone who never stops pushing their work to be better.

This is a hands-on, hybrid UX and UI role, suited to a designer who wants to work across the full product lifecycle from research, ideation, prototyping, testing and delivery. You’ll play a key part in shaping the user experience of a growing B2B SaaS platform that’s transforming a traditionally complex process into something intuitive and effortless.

You’ll collaborate with a tight-knit product and engineering team to design platform features that adhere to established principles and extend the design system, while also working directly with clients and testing with real users.

There is an existing small but mighty design team in place so there's plenty of scope for ownership, creative problem-solving and innovation. If you enjoy variety, autonomy, and working across a broad design space, this is your next move.

You’ll:

• Design and deliver end-to-end experiences for a B2B SaaS product.

• Conduct user research and translate insights into elegant, practical solutions.

• Create wireframes, prototypes, and high-fidelity designs that bring ideas to life.

• Collaborate closely with engineering and client teams to bring your designs to production.

• Support client projects with customised, branded design assets.

• Continuously look for ways to improve our processes, products and design system.

You bring:

• Solid product design experience (not just websites - actual digital products and systems).

• A portfolio showcasing strong visual, interaction, and UX design across web applications.

• Experience designing B2B or complex multi-user platforms.

• Proficiency in Figma and a solid grasp of responsive design principles.

• The ability to collaborate across time zones (Australia + Europe).

• A mindset of curiosity, creativity and continual improvement.

You’ll join a forward-thinking product business that’s known for pushing boundaries in user experience and currently in an exciting phase of rapid growth.

If you love the craft of design, want to see your work have real impact and believe great design is never truly finished, I'd love to hear from you.

For more information please apply online or call Michelle Rubinstein at The Onset on 0413 463 043.

Delivery Lead - High Growth Fintech

• B2B Saas, high growth fintech
• Combine your project and program management expertise to make an impact
• $180k - $200k plus super

Business critical role for a B2B SaaS organisation that is scaling across APAC.

With an innovative product that services large organisations in the financial services industry, this cutting edge scale-up is looking for a Delivery Lead that has impeccable project and program management expertise.

You’ll be working closely with a range of stakeholders internally, managing the execution of multiple critical projects as they build and implement their SaaS product. Someone who has experience leading the seamless delivery of products to Tier 1 financial services institutions will be able to really add value here.

What you'll be doing

• Work with Product Consultants to coordinate project teams and lead client deliveries.
• Develop client-facing delivery plans and budgets, but also internal sprint plans.
• Lead regular team meetings across the global teams.
• Oversee release management activities as changes are promoted and tested.
• Drive to continuously improve internal delivery processes.
• Define project metrics and communicate to all stakeholders.
• Deliver agreed project updates to external and internal stakeholders.

What you bring

In order to hit the ground running, Delivery / Project Management experience in a Fintech start-up/scale up is essential.  In addition, you'll be able to demonstrate your:

• Experience delivering products/projects for clients in the Wealth Management or Superannuation industries (or similar).
• Deep expertise in a Project Management capacity (or similar) in software development environments.
• The ability to communicate with C-suite stakeholders.
• Experience working with fast-paced, agile delivery teams.
• The ability to jump quickly between varying priorities, and execute to tight deadlines.

Does this sound like you? Call Michelle Rubinstein at The Onset on 0413 463 043 or apply online.

Client Experience Lead - High Growth Financial Services/Online Trading

• High growth financial services/online trading
• Coach and lead customer service and onboarding specialists
• Make your mark by delivering customer service excellence

If you’re passionate about people, process and creating customer experiences that genuinely make a difference, this could be the leadership opportunity you’ve been looking for.

As a high growth business transforming how customers connect, transact and build trust in the digital age, this company prides itself on delivering seamless and value added customer experiences. The Client Experience team plays a pivotal role in this mission, and as they scale, an opportunity has arisen for a leader to help them deliver exceptional customer outcomes every day.

What You’ll Do

As Customer Experience Team Lead, you’ll guide a team of Customer Service Officers and Onboarding Specialists. You’ll set the tone for how they engage with clients through meaningful conversations, timely solutions and an unwavering commitment to service excellence.

• Lead, mentor and inspire your team to perform at their best.

• Handle escalations with clarity and professionalism.

• Conduct regular QA reviews and provide structured feedback.

• Analyse trends, identify opportunities for improvement and work with internal stakeholders to enhance the overall customer journey.

• Collaborate closely with compliance and operations teams.

• Report on team performance and service outcomes.

• Shape the customer journey through process improvements.

What You Bring To Make An Impact

With a blend of customer obsession and curiosity about data, you'll demonstrate:

• Experience leading customer service, call centre or onboarding teams.

• A coaching mindset and a passion for developing people.

• Experience with CRM tools such as Salesforce, Playvox or LiveChat.

• Strong analytical, reporting and problem-solving skills.

• A passion for working in a fast-paced environment.

• A genuine obsession for customer service excellence and continuous improvement.

• Experience in financial services, banking or trading is highly desirable.

• Exposure to onboarding or KYC operations will be an added bonus.

If you thrive in a fast-moving environment where service meets innovation and you’re ready to lead a team that makes every interaction count, apply online or call Michelle Rubinstein at The Onset on 0413 463 043.

Business Development Manager – Next-Gen Loyalty and Payments Platform

• Fast growing fintech
• Unlock and drive new business opportunities
• $150k plus super plus uncapped commissions

Ready to join one of Australia’s most exciting fintech success stories?

This is a scale-up success story, and you'll be in the driving seat to play a key role in a fast-growing fintech delivering next-gen loyalty and payments platforms that are transforming how businesses engage and transact.

Following a successful rollout with a major national brand, they’re now expanding into other sectors and they’re looking for an ambitious sales professional to join their high-performing team.

This is a pure business development role where you’ll be supported with qualified leads, proven product-market fit, and a dynamic leadership team driving national growth.

What You’ll Be Doing

• Drive/target new business opportunities across VIC, TAS and SA.
• Present and demonstrate a leading-edge loyalty payments platform.
• Build strong relationships with key decision-makers across SME and enterprise clients.
• Develop strategic account and territory plans to achieve sales and growth targets.
• Partnership networking and attend events.
• Pipeline and CRM management.
• Collaborate closely with internal teams to deliver seamless onboarding and long-term client success.

Experience You Bring To Make An Impact

• B2B sales experience both phone and face to face.
• A true hunter mindset, with the confidence to close deals and drive growth.
• Strong commercial and financial acumen.
• A genuine passion for adding value to your clients by gaining a deep understanding of their needs.
• Experience with Salesforce is essential.
• A background in pharmaceutical, hospitality, automotive, financial services or SME sales is highly desirable.

If you thrive in fast-paced, high-energy environments and want to be part of a business that’s genuinely changing how Australians engage with loyalty and payments, apply online or call Michelle Rubinstein on 0413 463 043 to find out more.

Senior Product Manager | Fintech Scale-Up | Sydney (Hybrid)
Salary: $170,000–$180,000 + Super
Work Type: Permanent, Full-Time
Location: Sydney | 3 days in office

About the Company

We’re representing a high-growth Australian fintech that’s redefining how small businesses access and manage finance. They’ve already provided over a billion dollars in funding to small businesses nationwide and are now expanding their platform to support new partnership-led lending solutions. Recognised as one of Australia’s Best Places to Work, this company blends the pace and innovation of a scale-up with the stability of an established financial technology brand. Their leadership team is award-winning and well regarded across the fintech ecosystem, and the next 12–18 months will see them launch a series of major product initiatives focused on scalability, automation, and integration.

The Opportunity

This role offers the chance to take ownership of a high-impact platform product that connects small-business finance into partner ecosystems through modern API-led architecture.

As Senior Product Manager, you’ll lead the strategy, roadmap, and execution of a new lending capability designed for distribution through third-party platforms and marketplaces.
It’s a unique mix of technical depth, commercial thinking, and cross-functional collaboration, working closely with engineering, risk, finance, and senior leadership to deliver something genuinely market-defining.

You’ll be joining a small but high-performing product team where you’ll have real autonomy, visibility, and influence over one of the company’s most strategic product areas.

Key Responsibilities

Product Strategy & Leadership

• Own the vision and roadmap for a new lending platform product stream

• Translate commercial and technical requirements into clear product strategies and deliverables

• Partner with business leaders to identify, evaluate, and prioritise new product opportunities

• Align with engineering, risk, and commercial teams to ensure scalability and compliance across all releases

Execution & Delivery

• Lead end-to-end discovery, definition, and delivery of API-driven capabilities

• Collaborate with engineering and data teams on product architecture, orchestration, and developer experience

• Manage backlog, requirements, and success metrics, ensuring value is delivered quickly and iteratively

• Define and track KPIs that measure adoption, usage, and performance

Stakeholder & Partner Collaboration

• Act as the bridge between technical and commercial teams, translating strategic goals into executable outcomes

• Work closely with senior executives on go-to-market planning and partner enablement

• Ensure product compliance and alignment with regulatory, risk, and operational standards

• Communicate clearly across multiple teams, keeping everyone aligned and focused on outcomes

About You:

You’re an experienced product manager who thrives on complexity and ownership.
You enjoy solving problems that sit at the intersection of finance, technology, and customer experience, and you’re just as comfortable shaping strategy as you are driving execution.

You’ll bring:

• 5+ years’ experience in product management, ideally within fintech, lending, payments, or API/platform environments

• Strong understanding of platform products, integrations, or B2B technology ecosystems

• Ability to translate between commercial goals and technical execution

• Proven experience delivering in cross-functional, high-visibility roles

• Excellent stakeholder management and communication skills at all levels

• A data-driven mindset with the ability to define and measure meaningful outcomes

• Strong technical literacy and confidence working closely with engineers on APIs, system flows, and architecture decisions

Bonus points for:

• Experience working in financial services, business lending, or payments

• Exposure to risk, credit decisioning, or partner-led distribution models

Why This Role Stands Out

• Opportunity to own a product stream end-to-end within a top-performing fintech

• High visibility to executive leadership and direct influence on company strategy

• Blend of strategic thinking and hands-on delivery in a fast-moving environment

• A culture that values humility, collaboration, and building without ego

• Competitive salary and genuine growth potential into Product Lead or Principal Product Manager

How to Apply

If you’re a senior product professional looking to join a high-growth fintech where you can build, lead, and make a tangible impact, we’d love to hear from you.

Apply now if you have the right skillset and full working rights in Australia. You need to be located in Sydney for this role.