Senior Commercial Partnerships Manager - Loyalty

Looking to take the next big step in your commercial career? Join one of Australia’s most recognised and loved brands, where you’ll shape and grow partnerships that impact millions of customers every week.

As Senior Commercial Partnerships Manager, you’ll play a pivotal role in developing, managing, and expanding partnerships that drive significant commercial growth and member engagement. This is a rare chance to take ownership of high-value, complex partnerships that are central to a market-leading rewards program.

What you’ll do

• Lead the development, management, and growth of strategic partnerships that deliver value for members and partners.

• Drive commercial outcomes through joint business planning, compelling proposals, and executive-level relationship building.

• Manage partnership budgets, track ROI, and optimise profitability.

• Ensure seamless operational execution of partnership initiatives, resolving challenges and streamlining processes.

• Collaborate with senior internal stakeholders to influence strategy and drive outcomes.

What you’ll bring

• Commercial and strategic experience, with a demonstrated track record in managing complex partnerships.

• Proven ability to influence and negotiate at the executive level.

• Data-driven mindset with strong commercial and financial acumen.

• Excellent communication and presentation skills.

• Ability to manage multiple priorities while delivering exceptional outcomes.

If you’re ready to build partnerships that shape the future of customer engagement and loyalty, apply online or call Michelle Rubinstein at The Onset on 0413 463 043.

Senior Growth Product Manager

We’re on the hunt for a dynamic Senior Growth Product Manager to join a fast-paced team and take ownership of the initiatives that will fuel this companies next phase of growth. This is a high-impact role where you’ll work cross-functionally across Product, Design, Engineering, Marketing, Data & Analytics, and Strategy to uncover, test, and scale the opportunities that drive acquisition, retention, and long-term revenue.

This role isn’t about filling gaps in design or tech execution - they already have that covered. We’re looking for someone who has repeatedly shown strength in product discovery, strategic problem-solving, and delivering in customer-facing squads. You’ll be the connective tissue between commercial strategy and product execution, ensuring every experiment ladders up to measurable outcomes.

What You’ll Do

• Own the Growth Roadmap: Build and prioritise a growth roadmap that balances immediate wins with long-term bets.

• Experiment Relentlessly: Design and execute rapid experiments across acquisition, onboarding, retention, and monetisation — learning fast and scaling what works.

• Diagnose Churn & Optimise Funnels: Dig into customer pain points like onboarding drop-offs or first-purchase churn, turning insights into tested solutions.

• Commercial Impact: Own growth metrics (CAC, LTV, conversion, retention, revenue), ensuring product initiatives tie directly to business outcomes.

• Loyalty & Retention Levers: Build and test referral programs, loyalty mechanics, and pricing strategies that extend customer lifetime value.

• Customer-Centric Discovery: Use data, behavioural insights, and customer feedback to shape solutions that genuinely improve customer experience.

• Cross-Functional Leadership: Work hand-in-hand with Growth Marketing, Data, Engineering, and Design to execute growth initiatives.

• Clear Stakeholder Communication: Align executives and cross-functional teams on growth priorities and outcomes.

What We’re Looking For

• 5+ years in product management, growth, or related roles in scale-ups or consumer-facing businesses.

• A proven track record of running growth experiments that drove tangible impact on acquisition, retention, or revenue.

• Strong analytical skills (SQL, Amplitude, Looker, Tableau or similar) and the ability to translate data into action.

• Experience designing and optimising funnels, lifecycle programs, or subscription/loyalty models.

• Ability to operate in ambiguity - framing big, messy problem spaces into clear, testable opportunities.

• Excellent collaboration skills; able to rally design, engineering, and marketing around growth bets.

• Strong commercial acumen; you know how CAC, LTV, retention and monetisation connect to company success.

• A customer-first mindset and passion for solving real customer problems through product.

The Ideal Candidate

• You’ve thrived in fast-moving, high-growth environments and are energised by solving big, ambiguous problems.

• You’re obsessed with experimentation and learning velocity, not just shipping features.

• You can flex between hands-on detail (digging into data, shaping experiments) and strategic storytelling (aligning execs and teams).

• You care deeply about customers and love shaping experiences that drive both delight and business impact.

📍 Location: Sydney (hybrid, 2/3 days in office)
💼 Seniority: Senior IC role (no direct reports, high individual ownership)
🚀 Why Now: The company has doubled ARR in the past year, continues to scale rapidly, and is building out a world-class Growth function with IPO ambitions in the next few years.

Hit the apply now button if this sounds like a good fit and you have full working rights. You can also email me your application to tania@theonset.com.au

#LI-AL1

Community Manager – Online Gaming
• Exciting high growth role to build a global community
• Be the voice of the Chancer brand
• Flexible working from home arrangements
If you live and breathe community management, then we want to talk to you. We are looking for a
Community Manager to help grow, engage, and energize our player community across key platforms
including Discord, Telegram, and social media. This is a dynamic role for someone who thrives on
interaction, loves gaming or iGaming culture, and knows how to drive online engagement.
You’ll play a central role in building a vibrant, loyal, and active player base by leading communication
channels, launching community-driven initiatives, and enhancing our social media presence.
What You’ll Do:
Run the Strategy: Create, plan and execute regular competitions, giveaways, leaderboards, and
seasonal events that drive engagement and retention of our player base.
Grow and Nurture: Foster a fun, inclusive, and engaging environment for players through
conversation, content, and support. Be our brand voice and key contact for the community.
Social Media: Create and schedule content across platforms (Twitter/X, Instagram, Facebook, etc.)
that aligns with our brand voice and player interests.
Streamers and Content Creators: Collaborate and drive engagement with streamer and content
creator audiences.
What You Need to Succeed:
● Familiarity with tools such as Discord bots and Telegram bots, etc. (essential)
● Proven experience growing and managing Discord and/or Telegram communities (essential)
● Experience in online betting/wagering/gaming or crypto industry (preferred)
● Familiarity with tools such as Hootsuite, Canva, Notion (preferred)
● Creative thinker with the ability to craft compelling messages, campaigns, and community
events
● Ability to work independently and as part of a team in a fast-paced, dynamic environment
Who we are:
At Chancer, we pioneer key technologies which create value for customers. Our purpose is to make
an innovative impact in gaming. We have a playful culture with a serious purpose. Enjoy being in a
high achieving and collaborative team who are passionate about the industry and what they do best.
For more information about the role, please contact hello@chancer.co.

Lead Engineer | Hands-On | .NET, React, Azure

Sydney | Hybrid: 3 days in the office, 2 days WFH

You’ve probably seen “lead” roles that quietly mean less coding and more meetings. This isn’t that.

Here, you’ll lead a small team of four senior engineers while staying close to the code yourself. You’ll be the one setting the technical direction, designing solutions, and guiding architecture decisions, but you’ll also be in the thick of it, pairing with your team and shipping features that matter.

What makes you successful here?

• You think in systems. You can zoom out to see the bigger picture - how services scale, how data flows, how everything connects, but also zoom back in to fix the details that others might miss.

• You lead design and architecture with conviction, but you know how to bring people with you, not just hand down decisions.

• You thrive on tough problems. This is a complex, high-traffic platform, and you’ll often need to think on your feet, balancing short-term fixes with long-term vision.

• You’re still an engineer at heart. Clean code, CI/CD, event-driven architecture, microservices - you care about the craft as much as the outcome.

And if you’re ambitious, there’s more: succeed in this role and there’s a clear path to step up into Engineering Manager within the next 12 months.

The payoff?

You get the best of both worlds, hands-on engineering and true technical leadership. You’ll help smart, senior engineers grow, shape a platform that thousands rely on daily, and see your decisions ripple through at scale.

Add to that an inclusive, no-ego culture, genuine room to expand your skills, hybrid flexibility (3 days in the Sydney office, 2 days from home), and even your birthday off and you’ve got a place where you can lead without losing touch with what you love about building software.

If this sounds like the kind of leadership role you’ve been looking for, let’s talk.

Reach out to Dani at danielle@theonset.com.au

Lead the next phase of growth - Scale operations, drive efficiency, and deliver results.

An opportunity to join one of the world’s fastest-growing marketplace. This business is a fast-growing platform transforming the way the traditional industry operates today. By combining data, finance, and customer experience into one streamlined journey, they are setting a new benchmark for simplicity and trust.

About the Role

We are seeking a commercially astute and hands-on Head of Operations – Victoria to take ownership of the state’s P&L, scale a hundred million dollar business, and sizeable team across sales, customer experience, logistics, workshop, finance, and business management. Based in Melbourne’s western HQ, this high-impact role will oversee end-to-end operations and play a critical part in the company’s growth trajectory as it prepares for listing.

What will you be doing?

• Own the P&L: Drive revenue growth, optimise costs, and expand margins for Victoria’s $100M operation.

• Lead the team: Mentor and inspire near 100 person team, supported by six direct managers.

• Data-driven execution: Track and manage KPIs to diagnose issues and implement improvements quickly.

• Expand facilities: Lead planning and execution for new Melbourne locations, with scope to shape national expansion.

• Strategic partnership: Act as a trusted partner to the CEO and Founder’s team, influencing growth strategy and execution roadmap.
  
  

What is in your toolkit?

• Proven track record of P&L ownership

• Hands-on leadership style: pragmatic, decisive, and able to balance strategy with day-to-day execution.

• Strong data-driven mindset, with the ability to analyse KPIs and translate insights into action.

• Commercial acumen, with experience in scaling operations, margin optimisation, and efficiency improvements.

• Resilient, adaptable, and motivated to deliver results in a fast-growth, entrepreneurial environment.
  
  

Why apply?

• Lead the scaling of Victoria’s operation, with direct visibility to global founders.

• Play a pivotal role in shaping the next growth phase in Australia, including facility expansion and national scaling.

• Benefit from a competitive executive package, including base salary, performance bonus, and equity with significant upside linked to a near-term IPO.

• Join a high-growth, digital-first business where your impact will be measurable and career-defining.
  
  

For any questions, contact Megan at megan@theonset.com.au or call 0415 786 968.