Job Description

About the Role

We’re looking for a Community Engagement Specialist who knows how to build, nurture, and energise online communities. You’ll be the human heartbeat of our brand - the person who turns users into advocates, conversations into insights, and engagement into loyalty.

What You’ll Do

• Manage and grow online communities across Discord, Telegram, Reddit, forums, and in‑app channels
• Facilitate conversations, answer questions, and keep discussions healthy, active, and on‑brand
• Build relationships with power users, VIPs, and community influencers
• Plan and execute community events, AMAs, competitions, and engagement campaigns
• Gather community insights and feedback to share with product, marketing, and leadership
• Monitor sentiment, identify trends, and proactively address issues
• Develop community guidelines, playbooks, and engagement frameworks

What You Bring

• 2–3 years’ experience in community management, engagement, or customer‑facing digital roles
• Experience in online gambling, gaming, crypto, or fintech (or strong interest in these sectors)
• Strong communication skills and a natural ability to build rapport
• Comfortable managing fast‑moving, high‑volume online conversations
• Data‑aware mindset- you understand what good engagement looks like and how to measure it
• A proactive, people‑first approach

Why you’ll love it