Job Description

Lead the next phase of growth - Scale operations, drive efficiency, and deliver results.

An opportunity to join one of the world’s fastest-growing marketplace. This business is a fast-growing platform transforming the way the traditional industry operates today. By combining data, finance, and customer experience into one streamlined journey, they are setting a new benchmark for simplicity and trust.

About the Role

We are seeking a commercially astute and hands-on Head of Operations – Victoria to take ownership of the state’s P&L, scale a hundred million dollar business, and sizeable team across sales, customer experience, logistics, workshop, finance, and business management. Based in Melbourne’s western HQ, this high-impact role will oversee end-to-end operations and play a critical part in the company’s growth trajectory as it prepares for listing.

What will you be doing?

• Own the P&L: Drive revenue growth, optimise costs, and expand margins for Victoria’s $100M operation.

• Lead the team: Mentor and inspire near 100 person team, supported by six direct managers.

• Data-driven execution: Track and manage KPIs to diagnose issues and implement improvements quickly.

• Expand facilities: Lead planning and execution for new Melbourne locations, with scope to shape national expansion.

• Strategic partnership: Act as a trusted partner to the CEO and Founder’s team, influencing growth strategy and execution roadmap.
  
  

What is in your toolkit?

• Proven track record of P&L ownership

• Hands-on leadership style: pragmatic, decisive, and able to balance strategy with day-to-day execution.

• Strong data-driven mindset, with the ability to analyse KPIs and translate insights into action.

• Commercial acumen, with experience in scaling operations, margin optimisation, and efficiency improvements.

• Resilient, adaptable, and motivated to deliver results in a fast-growth, entrepreneurial environment.
  
  

Why apply?

• Lead the scaling of Victoria’s operation, with direct visibility to global founders.

• Play a pivotal role in shaping the next growth phase in Australia, including facility expansion and national scaling.

• Benefit from a competitive executive package, including base salary, performance bonus, and equity with significant upside linked to a near-term IPO.

• Join a high-growth, digital-first business where your impact will be measurable and career-defining.
  
  

For any questions, contact Megan at megan@theonset.com.au or call 0415 786 968.