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CRM Automation & Flow: Design and optimise workflows and automations to streamline sales, marketing, and customer service processes.
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Data Governance: Ensure data integrity, security, and compliance through robust data management and migration practices.
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Customisation: Develop custom objects, fields, and layouts to fit unique business requirements.
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System Integration: Oversee integration of CRM with other business-critical platforms via APIs and middleware.
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Migration Support: Lead and support CRM migration projects, ensuring seamless data and workflow transitions.
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Continuous Improvement: Stay updated on CRM trends and features, driving best practices and innovation.
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Collaboration: Work cross-functionally to translate business needs into effective CRM solutions.
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Knowledge Sharing: Document processes and share expertise to uplift team capability.
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Proven experience with Salesforce, HubSpot, or similar CRM platforms.
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Strong data management and migration skills.
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Proficient in CRM customisation, workflow automation, and API integrations.
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Analytical mindset with excellent problem-solving skills.
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Adaptable and committed to continuous learning.
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CRM certifications (e.g. Salesforce Administrator, HubSpot Solutions Architect) highly regarded.
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Excellent communication skills for cross-team collaboration.
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Be at the forefront of a major CRM transformation.
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Join a company that values innovation, quality, and its people.
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Make a tangible impact on business growth and customer satisfaction.