Job Description

The Role

As our IT Solutions Manager, you’ll lead the design, integration, and deployment of critical systems, with a particular focus on Salesforce CRM, payment systems, and API integrations. You’ll ensure seamless connectivity across multiple platforms, provide hands-on leadership for end-to-end system testing, and deliver solutions that are scalable, secure, and high-performing.

This is a hands-on leadership role, combining solution architecture, technical project management, and operational support. You’ll play a vital role in ensuring that Able Foods achieves its vision of creating a digitally connected and customer-centric platform.

Key Responsibilities

• Solution Design & Architecture:

  • Lead the technical architecture for the eCommerce platform, Salesforce integration, and payment system integration.
  • Ensure the design is robust, scalable, and aligns with the company’s long-term technical strategy.
  • Address gaps in existing designs, focusing on performance, security, and maintainability.

• API and System Integrations:

  • Oversee the seamless integration of Salesforce with eCommerce platforms (e.g., Shopify, StoreConnect) and payment systems (e.g., Stripe, PayPal).
  • Manage approximately 15 product interfaces across multiple systems, ensuring consistent and reliable data flow without relying on middleware.
  • Implement strategies for API integrations, data mapping, and front-to-back-end synchronization.

• End-to-End Testing:

  • Define and execute a comprehensive strategy for end-to-end testing, ensuring seamless functionality across all integration points.
  • Oversee integration testing, load testing, and system-wide validation to deliver a platform that performs under peak conditions.
  • Resolve performance bottlenecks and ensure error-free deployments.

• Vendor Management:

  • Act as the primary technical liaison for vendors, ensuring deliverables align with overall project objectives.
  • Coordinate across multiple vendor teams with varying levels of engagement to meet quality and timeline requirements.
  • Provide technical guidance to vendors and resolve integration challenges as they arise.

• Operational Support & Deployment:

  • Lead the transition from development to production, ensuring a seamless deployment process for all integrated systems.
  • Provide post-launch support, troubleshooting issues, and optimizing system performance.
  • Establish strategies for long-term system scalability, maintainability, and flexibility to support evolving business needs.

About You

We’re looking for a passionate IT professional with a strong background in Salesforce CRM, payment systems, and API-based integrations. You excel at managing complex projects, coordinating with multiple vendors, and delivering high-quality technical solutions.

Your Experience and Education

• Bachelor’s degree in Computer Science, IT, Engineering, or related fields.
• 5+ years’ experience as an IT Solutions Manager, Solution Architect, or equivalent.
• Proven expertise in Salesforce integrations with eCommerce platforms and payment systems.
• Experience managing complex, multi-vendor integration projects.
• Strong background in API-based integration (REST, SOAP), data mapping, and eCommerce ecosystems.

Your Technical Skills

• Advanced knowledge of Salesforce development and integration (Apex, Lightning, Salesforce APIs).
• Expertise in integrating payment systems (e.g., Stripe, PayPal) into CRM and eCommerce platforms.
• Strong understanding of API integration standards, data synchronization, and security best practices (e.g., OAuth, SSL/TLS, PCI-DSS).
• Proficiency in system testing methodologies, including end-to-end testing and performance optimization.
• Familiarity with cloud platforms (e.g., AWS, Azure) is a plus.

Your Soft Skills

• Strong communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Problem-solving mindset, with the ability to manage complex challenges in a fast-paced environment.
• Leadership and mentorship capabilities, guiding teams and vendors toward successful outcomes.

Why Join Able Foods?

At Able Foods, you’ll find more than a job—you’ll find a purpose-driven career in an organisation that values innovation, collaboration, and positive impact.

Here’s what you’ll get:

• Impact: Be part of a company making a real difference in people’s lives.
• Growth: Work on challenging projects with exceptional opportunities for career development.
• Flexibility: Enjoy hybrid working arrangements, including access to our Surry Hills HQ and support for your home office setup.
• Culture: Join a creative, collaborative team that values your ideas and expertise.

Ready to Lead the Future of IT Solutions?

If you’re a strategic thinker with hands-on expertise in Salesforce, payments, and integrations, we’d love to hear from you. Apply now and take the lead in building innovative technical solutions for a for-purpose organisation.