We’re hiring a Case Manager who will play a critical role in delivering outstanding migration support and driving improvements to the migration industry —working directly with clients, managing applications and helping shape the systems that scale our impact.

We’re looking for someone with legal training and a start-up mindset. Someone who takes full ownership of their work, thrives in ambiguity, and is laser-focused on making the migration journey radically better for clients. This role is perfect for a lawyer who wants to move into start-ups, as it’s an opportunity to utilise your legal experience whilst building a much broader operational skillset - as well as gaining exposure to an early stage business.

The Role (What You’ll Be Doing)

• Own the Client Journey: You’ll manage client communications, onboarding, task coordination, and application tracking across partner and skilled visa pathways.
• Deliver Excellent Outcomes: Work with Registered Migration Agents to prepare and review visa applications, complete government forms, and manage evidence gathering with a high attention to detail.
• Streamline and Systematise: Identify workflow bottlenecks and help implement tools and processes that improve speed, quality, and consistency.
• Support Growth Initiatives: Collaborate across the business—whether it's creating templates, helping with internal training, or refining email sequences.
• Wear Multiple Hats: You'll join a small team—so your role may flex into ops or growth where needed.

About You (Who You Are)

Must-Have

• A law degree, practising certificate and 1–3 years of experience working as a lawyer in any jurisdiction.
• 1–3 years of experience working in a start-up or early-stage, fast-paced environment.
• Demonstrated track record of outperforming peers in academic, professional, or extracurricular settings.
• A client-obsessed mindset—you consistently put client outcomes first, and use this to guide decisions and problem solving.
• High ownership and agency—you work autonomously, identify problems before they become blockers, and take pride in doing things well.
• Exceptional written and verbal communication skills.
• Strong organisational ability and attention to detail under pressure.

Nice-to-Have

• Experience in the migration or legal tech sector.
• Experience using tools like Hubspot, Notion, Slack.
• Interest in or knowledge of the Australian visa system (training will be provided).

Let Onset provide you with a platform to lead, grow, and make your mark in the new world of recruitment. 

📍 Surry Hills, Sydney (a stone’s throw away from Central Station!)

We’re The Onset - a specialist recruitment agency trusted by Australia’s leading tech, product, and digital teams to build the future. From enterprise giants to VC-backed startups, we partner with the brands shaping the landscape and the talent making it happen.

Whether your domain is in technology, go-to-market, executive, or another professional vertical in legal, accounting, supply chain, or logistics - if you’re a high performer, we want to hear from you.

You’ve already proven yourself. Here’s what you get to own:

 A vertical and/or industry sector to make your own – Full ownership, with the backing of a respected brand, killer marketing, and real delivery support.
Strategic relationships – Work with decision-makers who trust your expertise, not just your CV flicks.
A performance runway – Access to our existing client base and freedom to open new ones.
A space to experiment and lead – Run your own race with the systems, support and leadership to help you achieve your goals. Just big ideas and the backing to run with them. 

What’s different about us?

We’re not an agency that talks about “being different” and then acts the same.

Here’s what people actually stay for:

• A high-performance, low-ego team (many with 5-10+ years in the game)

• Tailored growth - whether you want to lead a team or deepen your niche

• Regular knowledge-sharing with founders, advisors, and big-name clients

• Market-leading tools, AI systems, and a delivery, marketing and research team so you can spend more time where it counts

• WFH days, and real work-life balance

• Industry-leading commission and incentives (seriously, ask us about the numbers)

You’ll fit right in if you:

• Have 2+ years of 360 recruitment experience (ideally in Australia)

• Know your niche (tech or industry) and what is needed to make it your own

• Want to be trusted to do great work, not told how to do your job

• Are looking for real influence as a market expert

• Value culture, outcomes, and long-term impact

• You’re a good human who always has others in mind is 

This isn’t for everyone.

However…. if you’re serious about your career, want to surround yourself with top performers, shape the future of your market and learn and earn, then come join the team. 

Apply here or email contact@theonset.com.au for a confidential chat. Let’s just start the conversation.