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Principal Product Manager | AI Experiences

East Coast Australia | Hybrid

Shape the customer experience for one of Australia's most ambitious AI product programs, defining how millions of people interact with intelligent agents in the future of software.

• Principal-level AI Product role focused on customer experience, not backend platform.
• Own conversational, agentic, multimodal and adaptive UI experiences across web and mobile.
• Ideal for a product leader with strong UX craft, AI product thinking and senior stakeholder influence.
  
  

We're partnering with one of Australia's leading technology companies to find a Principal Product Manager who will help define what the future of AI-native software feels like for millions of customers.This is an opportunity to shape how people interact with an intelligent AI agent, reimagining software beyond menus, forms and dashboards into experiences that feel intuitive, trusted and genuinely useful.

You'll own the customer experience for a next-generation AI product, designing how customers interact with conversational interfaces, generative and adaptive UI, multimodal experiences, workflow delegation and intelligent automation. The goal isn't to build another chatbot. It's to create an AI experience that acts more like a trusted coworker, helping customers complete meaningful work while keeping them confidently in control.

This is one of the highest-profile Product roles within the organisation's AI strategy, offering the opportunity to influence the future of AI-powered experiences used by millions of customers globally.

What you'll be doing

• Define the long-term product vision for a customer-facing AI experience across web and mobile.
• Reimagine end-to-end workflows using conversational, agentic and multimodal interaction patterns.
• Design experiences that enable customers to confidently delegate work to AI while maintaining transparency, trust and control.
• Partner closely with Product Design, Engineering and AI teams to transform emerging capabilities into intuitive customer experiences.
• Shape how AI surfaces recommendations, actions, notifications and contextual information throughout the customer journey.
• Define product success through customer adoption, engagement, trust, retention and behavioural insights.
• Influence senior stakeholders and align multiple product organisations around a shared AI vision.

We're looking for someone who has

• Extensive Product Management experience leading large-scale customer-facing digital products.
• Experience building AI-powered, conversational, agentic or intelligent product experiences that customers actively use.
• Outstanding product craft and customer empathy, with a proven ability to simplify complex technology into elegant user experiences.
• Deep partnership experience with Product Design, particularly across interaction design, UX and modern interface patterns.
• Strong knowledge of generative AI, multimodal experiences, AI agents or intelligent workflow automation.
• Experience defining product strategy in highly ambiguous, fast-moving environments.
• A proven ability to influence senior leaders and align cross-functional teams around a shared vision.

You'll stand out if you've worked on

• AI assistants or copilots
• Agentic products
• Conversational interfaces
• Generative or adaptive UI
• Consumer-scale web or mobile products
• Intelligent workflow automation
• Human-in-the-loop AI experiences

This role probably isn't for you if...

• Your experience has primarily focused on platform, infrastructure or backend products.
• Your AI experience has been limited to integrating LLMs or adding AI features into existing products.
• Your background is primarily delivery-focused rather than defining long-term product strategy and customer experience.
• You haven't owned sophisticated customer-facing digital experiences.

If you're excited by the opportunity to redefine how millions of people interact with AI every day, we'd love to hear from you.

For a confidential discussion, please contact:

Jacquie Nolan | jacquie@theonset.com.au

We’re looking for a Security Engineer to join an internal program. This is a standalone role in Australia, reporting to the CISO, with plenty of visibility and the chance to really make an impact. The role has opened up because the previous engineer was promoted internally, so it’s a great opportunity for someone who loves solving problems and making things stronger, smarter, and safer every day.

In this role, you’ll take Purview, DLP, data classification, and access management from light usage to fully operational. You’ll work closely with third-party SOC and SIEM teams to make sure monitoring, detection, and response actually work for the business. You’ll also take audit findings from ISO 27001, IRAP, Essential 8, and similar programs, and turn them into real improvements, running risk assessments, architecture reviews, and security projects along the way. Part of the role is building playbooks, dashboards, and automation to make security simple and effective.

You’ll bring experience with Microsoft security tools like Defender, Sentinel, Entra, Intune, and Purview. Experience with audits, controls, and turning risk findings into action is essential, and you should be a clear communicator who can explain complex security concepts in plain language and influence across teams.

It would help, but not essential, if you’ve got hands-on scripting or automation experience with PowerShell or Python.

This is a role with real visibility and impact, giving you the chance to take a Microsoft-focused security stack and run with it. You’ll be supported, but you’ll also have the autonomy to make meaningful changes that strengthen the organisation’s security every day.

russell@theonset.com.au / 0438984265

Principal Design Technologist

Our client is hiring a Principal Design Technologist to build and scale an AI native design practice across their product suite.

Here's what we're actually looking for:

You've shipped AI augmented work. Not just used Claude Code or Cursor - actually built with them. Custom Figma plugins, design system tooling, interactive prototypes, component migration helpers. Work that's made it to production and changed how your team works.

You've scaled design at org level. Maybe it was a design system across 30+ products. Maybe you took a design function from zero to a mature team. Either way, you have evidence: adoption metrics, org-wide influence, a track record of making the people around you better.

You think in systems. Conceptual modelling, reusable primitives, reasoning about what's underneath the surface. You turn messy, technical domains into something intuitive without losing the rigor underneath.

You have opinions about AI in design. Not just excitement - critical thinking. You've evaluated tools and walked away from some. You know when to automate and when to insist on the human.

You can reason from code. Front end, data visualisation, ML/OCR experience - something that means you design for what's actually buildable and talk fluently with engineers about trade-offs.

Portfolio bar is high. We're looking at Figma libraries, design systems, speaking gigs, public work that reflects your thinking. Craft matters. Detail matters. Foundation matters.

The role: Hands on and leadership at once. You'll design and ship production work. You'll build the tooling and workflows that let your team design better than they could alone. You'll have a seat at the table shaping what design-technology becomes across the org.

This is for: Staff/Principal level ICs who've also led teams. 

If this resonates, we'd love to talk about scaled AI native design practice, how you'd build it, and what you've shipped.

Apply with your portfolio link and resume. Applications without a portfolio will not be considered.

Head of Finance - Global Fintech

• Own the finance function with direct exposure to leadership and the Board
• Balance financial control with commercial planning, pricing, forecasting and deal-level decision support
• Build the systems and processes for the next stage of growth

Strengthen financial rigour, improve commercial visibility and build a finance function that can scale with the organisation.

About the Role

This is the senior finance role in the business and a trusted advisory position to the leadership team and Board.

You will own both sides of finance: the control and reporting discipline that keeps the group accurate and compliant, and the commercial analysis that supports decisions around investment, pricing, client engagements and growth.

The role is deliberately hands-on. Supported by a Corporate Accountant, you will oversee the full finance remit while remaining close enough to the detail to step into reconciliations, the general ledger and month-end activity when required. At the same time, you will improve reporting, strengthen systems and shape how the function develops as the business becomes more complex.

Based in Sydney, the role offers hybrid working with three days per week in the office.

Key Responsibilities

• Take full ownership of the finance function and build the capability, controls and operating rhythm needed to support growth
• Deliver accurate, timely management and Board reporting, including clear analysis of performance against budget and forecast
• Lead group financial control across the general ledger, payments, payroll, reconciliations, cash and banking
• Own annual accounts, statutory reporting, tax obligations, R&D claims and relationships with auditors and advisers
• Build and maintain budgets, forecasts and financial models that reflect current commercial performance
• Advise on client contract structures, pricing and delivery margins across subscription and project-based revenue
• Support fundraising, investor reporting and financial due diligence activity
• Improve visibility of unit economics and provide decision-ready insight to senior leaders
• Mentor and develop the Corporate Accountant, with scope to grow the team as the business scales
• Strengthen finance systems, processes and governance across Australia, the UK and Ireland

About You

You are an experienced finance leader who is equally comfortable discussing commercial performance with a Board and working through the detail behind the numbers.

Essential experience includes:

• Deep finance leadership experience, ideally within technology, software or professional services
• Degree qualifications and CA, CPA or equivalent membership
• Senior-level exposure to a CEO, executive team or Board
• Experience in a mixed revenue business combining subscription or SaaS income with project or services delivery
• Strong knowledge of revenue recognition, WIP and margin analysis
• Experience managing reporting and compliance across multiple jurisdictions
• A track record of improving financial systems, controls and processes
• Clear written and verbal communication, with the ability to turn complex information into practical commercial guidance
• A genuinely hands-on approach suited to a lean, growing finance team

Experience in financial services, wealth management or advice technology would be valuable, as would exposure to fundraising, M&A, investor due diligence, finance systems implementations or R&D tax incentive claims.

This role will suit a finance leader who wants to shape a function rather than inherit one that is already fully formed. It offers meaningful influence, broad commercial exposure and the chance to build finance capability within a global financial advice technology business.

Curious to learn more?  Apply now or call Michelle Rubinstein at The Onset on 0413 463 043.

Build the Finance Function for What Comes Next

Some finance roles are about maintaining the machine.

This one is about building it.

The Onset is partnering with a rapidly growing Australian technology services group to appoint a Executive Finance Controller with the technical credibility, commercial judgement and ambition to shape its next stage.

The organisation has grown through acquisition and organic expansion, bringing together specialist businesses across technology consulting, software engineering, cloud, data, AI and digital services.

The platform is built. The opportunity now is to integrate it, scale it and make finance a genuine source of control, insight and competitive advantage.

Why this role is different

You will not inherit a finished finance function and simply keep it moving.

Reporting to the COO and working directly with the Executive Team, Board and business leaders, you will have the mandate to:

• establish a trusted and scalable Group finance model;
• strengthen control, cash visibility and reporting;
• turn financial information into sharper commercial decisions;
• improve forecasting and performance accountability;
• simplify systems, processes and provider arrangements;
• embed automation and AI where they create real value;
• build the finance capability required for future growth and acquisitions.
• This is a rare combination of control, commercial leadership and transformation.
  
  You will need to operate at both altitudes: confident in the Boardroom, but equally prepared to get into the detail of a consolidation, forecast, balance sheet or broken process when required.
  
  What is in it for you?
  
  The opportunity to:
  
  shape the finance architecture of a substantial technology services platform;
• work closely with experienced executives, founders and business leaders;
• influence how the broader organisation operates and makes decisions;
• lead a meaningful transformation rather than inherit somebody else’s finished model;
• apply AI and automation to real finance problems—not innovation theatre;
• build a credible platform toward broader CFO-level responsibility.

The scale is meaningful. The mandate is real. The work will be visible.

Who will thrive here?

You may currently be a:

• Finance Director;
• Group Financial Controller;
• Head of Finance;
• Deputy CFO;
• Senior finance leader ready for broader enterprise ownership.

You will bring deep capability across financial control, multi-entity reporting, consolidation, audit, cash management, forecasting and executive reporting.

Experience within technology services, consulting, professional services or another people-led, project-based organisation will be important.

Private equity, acquisitions or finance transformation exposure will strengthen your case.

More importantly, you will be:

• technically strong;
• commercially sharp;
• comfortable challenging assumptions;
• hands-on when the situation demands it;
• energised by ambiguity and building;
• ambitious about what a modern finance function can become.

This role is not for someone looking to manage finance from a distance.

It is for someone who wants to leave the organisation substantially stronger than they found it.

Financial control is the foundation. Better decisions, scalable growth and transformation are the prize.

The search is being managed confidentially by The Onset.

Apply now or contact Aaron Williams at The Onset on aaron@theonset.com.au

Finance Director

Executive Finance Leadership | Transformation and growth | Passion for AI

The Onset is partnering with a rapidly growing Australian technology services group to appoint a hands-on Finance Director.

The organisation has expanded through a combination of acquisitions and organic growth, bringing together specialist capabilities across technology consulting, software engineering, cloud, data, AI and digital services.

Having successfully assembled the broader group, the next phase is focused on integration: establishing stronger financial disciplines, improving executive insight and creating a scalable operating model across multiple businesses.

Finance will be central to that transition.

The opportunity

Reporting to the Chief Operating Officer, the Finance Director will lead the Group finance function and partner closely with the Executive Team and operating-business leaders.

This is a broad leadership mandate combining:

• financial control and governance; 
• Group reporting and consolidation; 
• executive and Board insight; 
• forecasting and commercial performance; 
• finance transformation; 
• team and provider leadership; 
• acquisition integration. 

This is not a role for someone who wants to operate at a distance from the detail.

You will need to move comfortably between reviewing a complex consolidation, improving the month-end process, preparing executive reporting, challenging a forecast, strengthening cash visibility and redesigning how finance operates across the Group.

The mandate

Lead financial control and governance

You will own the integrity of the Group’s financial operations, including:

• month-end and year-end close; 

• multi-entity consolidation; 

• statutory financial reporting; 

• external audit; 

• tax compliance; 

• treasury and cash management; 

• technical accounting; 

• financial controls and governance; 

• balance-sheet integrity and reconciliation. 

Your first responsibility will be ensuring that the Executive Team, Board and investors can rely on accurate, timely and transparent financial information.

Improve executive insight

You will lead the monthly executive reporting process, bringing together financial results, forecasts, key business drivers, emerging risks and commercial opportunities.

The expectation is not simply to explain what happened.

You will help leadership understand:

• why performance moved; 
• what is driving the result; 
• where the business is heading; 
• what decisions or actions are required. 

You will strengthen forecasting, commercial analysis and performance accountability across the Group.

Build the finance operating model

The organisation currently operates across multiple businesses, finance processes and delivery resources.

You will help establish a more consistent and scalable Group finance model, including determining:

• what should be managed centrally; 
• what should remain within individual businesses; 
• how onshore, offshore and external resources should be deployed; 
• which processes should be standardised; 
• where systems and automation can remove unnecessary work. 

You will lead a lean finance function while building stronger capability, accountability and commercial understanding.

Lead finance transformation

Working closely with the COO, you will modernise how finance operates across the Group.

This will include:

• simplifying and standardising finance processes; 
• improving data quality and management information; 
• increasing automation; 
• embedding AI where it delivers measurable value; 
• improving reporting consistency; 
• optimising external-provider arrangements; 
• establishing scalable processes for future acquisitions. 

The objective is not to automate inefficient processes. It is to redesign the function around better control, information and decision-making.

About you

You are an experienced finance leader who combines technical authority with commercial judgement and practical execution.

You may currently be operating as a:

• Finance Director; 
• Group Financial Controller; 
• Head of Finance; 
• Deputy CFO; 
• senior divisional finance leader. 

You will bring strong experience across:

• multi-entity financial reporting and consolidation; 
• technical accounting and statutory reporting; 
• external audit and tax; 
• treasury and cash management; 
• budgeting, forecasting and performance analysis; 
• executive and Board reporting; 
• finance systems and process improvement; 
• team leadership and senior stakeholder engagement. 

Experience within technology services, consulting, professional services, managed services or another people-led, project-based environment is critical to success in this role.

Exposure to private equity, acquisition integration or multi-business Group environments would also be valuable.

Most importantly, you will be:

• technically credible; 
• commercially curious; 
• confident challenging assumptions; 
• hands-on and pragmatic; 
• comfortable with ambiguity; 
• capable of building a finance function, not simply maintaining one.

What success looks like

Within your first 12 months, you will have:

• strengthened the control and reliability of Group reporting; 
• improved the speed and discipline of the month-end close; 
• established more consistent reporting across the operating businesses; 
• improved cash visibility and forecast reliability; 
• delivered clearer executive and Board reporting; 
• defined and begun implementing the future finance operating model; 
• improved the effectiveness of internal and external finance resources; 
• embedded automation into selected finance workflows; 
• built a finance team recognised as both a trusted steward and commercially useful partner. 

Why consider this opportunity?

This is an opportunity to shape the finance architecture of a growing Australian technology services group.

You will work directly with the COO, Executive Team and business leaders to influence how the organisation operates, how performance is understood and how the Group scales from here.

This is a rare and genuine build mandate-not a maintenance role.

Apply now or contact Aaron Williams at The Onset on aaron@theonset.com.au

Some data scientists want to publish papers. Some want a FAANG logo on their CV. Others just want to explain their work simply at a dinner party.

For years, data science was a business support function running analyses for "the business". Supporting decisions made elsewhere.

Data science now drives product decisions. People are building systems customers depend on daily, embedding them into core workflows, and investing heavily in measurement and governance. They need a leader to own it.

You'll report to the VP, who is based in the US, but you'll own the strategy and impact of a portfolio of data science work across multiple teams.

And establish governance for AI, data quality, privacy, and model risk. Lead and develop strong managers and senior ICs.

We need someone with 12+ years in data science and proven experience leading managers and operating at enterprise scale.

You've led multiple teams through large strategic programs. You've built platforms or standards that materially improved organisational leverage.

You have strong strategic judgment, excellent executive communication, and the ability to build alignment across senior leaders.

Experience in product, B2B SaaS, or leading responsible AI adoption is highly desirable.

Melbourne or Sydney. Hybrid (1-2 days/week onsite).

Sound like you? I'd love to hear from you - ronny@theonset.com.au or 0448 808 848.