Job title: Level 2 - Support Engineer
Job type: Permanent
Emp type: Full-time
Industry: IT
Salary type: Annual
Salary: AUD $88,000.00
Location: Brisbane
Job published: 05-08-2022
Job ID: 37231
Contact name: Jordan Carswell
Contact email:

Job Description

Level up…!


Play a part in this real-life Australian success story, of a platform-enabled, secure network and digital infrastructure provider, that delivers to some of the biggest brands in Australia.  


They need a Level 2 Support Engineer to join their growing Brisbane IT team, and support their engineers nationally.


You’ll step into an exciting tech environment, that is utilising the modern-day cloud to lead the way in designing, building and operating businesses' digital infrastructure.


Support is the backbone of the operation and It’s what keeps the lights on, putting you front and centre to ensure efficiency and swift action.


More on the role…


With access to monitoring systems and troubleshooting performance issues, you will find your day-to-day requires you to think on your feet as you escalate routine problems, and provide general IT infrastructure support. You will also have the opportunity to provide mentoring to junior colleagues.


You are a valued commodity. And this company knows it.


To prove it, they will leave you to your own devices, to manage your own time as you work with your team, to create software designed to bring the world closer together.


Interacting with employees all over the country, with a cleverly choreographed schedule, it’s fair to say there will rarely be a dull moment!


There is flexibility for you to work a day or two from home, but you’ll need to be in the office (which is really cool by the way – fully stocked food and beverage fridge for one!) some of the time, especially at the start.


About you…


  • 2-3 years’ experience in IT Support or related area
  • Ability to work autonomously and manage own workload
  • Trouble Shooting Skills


If you would like to talk in more detail about the role, give me a call or drop me an email – 0420 875 674/

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